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Communication, Leadership, & Customer Service training and consulting | keepcustomers.com Reviews
https://keepcustomers.com
Customer service training & products. Loads of customer service articles. Customer service resources for foodservice & hotel executives. Tips on keeping customers. Retention is key!
keepcustomers.com
Kelly J. Watkins, Motivational Speaker, Trainer, Author
http://keepcustomers.com/biography.htm
Resources for: Hotels &. Kelly Watkins has experienced communication blessings and blunders. All over the planet - on all 7 continents. 20 years speaking experience. Author of five books. Traveled to all 7 continents and all 50 US states. MBA in Marketing and International Business. Is below the Credentials). Kelly helps professionals communicate better in order to. Lead more effectively and serve customers more exceptionally. You are a whirlwind! Business and Professional Women. Email Etiquette Made Easy.
Customer Service Articles
http://keepcustomers.com/customer%20service%20articles.htm
Resources for: Hotels &. Use Customer Service to Differentiate Your Company. How Was Your Stay? And other stupid questions. Servicing Customers From Other Countries. Scroll down to see all articles.). You have permission to reprint these articles, please:. Give us credit (shown at end of each article);. Send us a copy of the publication that contains the article:. Expressive Concepts, 1806 Oak Grove Drive, New Albany, Indiana 47150. Kelly J. Watkins,. Author of over 100 articles. Tips for Dealing with.
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Senegal wants Rihanna, but needs patience | Lessons Global
https://lessonsglobal.com/2013/03/08/senegal-wants-rihanna-but-needs-patience
Kelly Watkins share Insights, Perspectives, and Stories . . . to improve your organization’s effectiveness and communication – to compete globally. Senegal wants Rihanna, but needs patience. By kellywatkins on March 8, 2013. Ladies from Africa join my family for dinner. Their English was minimal, but charming. My French is minimal and not-so-charming. Luckily, we had two great interpreters. The people in Senegal are also frustrated that change isn’t happening faster. But, as this lady so wisely noted.
Email Etiquette Made Easy Downloadable Book Preview
http://www.expressiveconcepts.com/Email%20Preview.htm
Email Etiquette Made Easy. Here are excerpts from Email Etiquette Made Easy. This Comprehensive Guide contains over 100 pages loaded with samples, exhibits, specific examples, and exercises. You can even use this Guide to train others on email etiquette. Allowed me to see first hand the high quality of the E-Talk seminar and speaker that I can bring to my members. TN Society of CPAs. Regarding Style and Tone . . . An email is slightly more casual in tone than a typed letter. By keeping your message short...
Articles
http://www.expressiveconcepts.com/articles.htm
And Communication Skills Articles. Listening: The Silent Side of Communication. Talk Positively to Customers. You have permission to reprint these tips, all we ask is:. Give us credit (as shown at the end of each article); and. Send a copy of the publication that contains the article to us at:. Expressive Concepts, 1806 Oak Grove Drive, New Albany, Indiana 47150 or info@expressiveconcepts.com. NOTE: Kelly is available to the media for interviews. For more articles on customer service. Focus on what the p...
Communication Skills Training and Motivational Keynotes
http://www.expressiveconcepts.com/training.htm
Presentations are customized to meet your specific objectives. No generic, off-the-shelf programs here! These programs offer practical, nuts and bolts techniques with relevant industry-specific examples that participants can implement immediately. See below for on-going training series.). Identify your behavior style. Build on your strengths and work on your limitations. Determine the behavior style of employees and customers. Then, adapt your style to communicate more effectively. Public Speaking as a M...
Global Communication is “Getting” Tricky
http://www.kentuckyexport.com/global-communication-is-getting-tricky
What is the Kentucky DEC. Global Communication is “Getting” Tricky. By Kelly Watkins, President of Expressive Concepts. 8212;—————. English is a funny language, as in weird and annoying. Of course, it can also be funny, as in humorous. For example, why do we call a vegetable “eggplant” when there’s no egg in it? Or, why do we call a meat “hamburger” when there’s no ham in it? Even worse are the prepositions. A building can burn. A form by filling it. Stain out = remove. Outta here = leave. Kelly Watkins ...
The Kentucky & S. Indiana DEC
http://www.kentuckyexport.com/the-kentucky-s-indiana-dec
What is the Kentucky DEC. The Kentucky & S. Indiana DEC. Is there an opportunity for you to find some new costumers for you? How can you identify distributors or potential customers in those countries? So if there is an opportunity that you think that you should be looking beyond, and everyone should be looking beyond the U.S. market, get in contact with the U.S. District Export Council. You will see links on this web page on how to get in contact with us. Thank you. Finance and Venture Capital. Crane Ho...
Leadership Arab Women
http://www.leadershiparabwomen.com/arab-women-articles.htm
Articles and Tips to Improve Leadership and Communication Skills. Are leaders born or can they be trained? Make a list of characteristics of an effective leader. Almost all the attributes on the list can be taught in some form. And, many of the characteristics involve some form of communication skills - which can certainly be learned. You have permission to reprint these articles, simply give us credit (shown at end of each article). Choose the Best Communication Tool. 10 Tips to Give Employee Feedback.
What to Buy in Dubai (and What to See & Do) | GlobeTrotting with Kelly
http://globetrottingwithkelly.com/2014/06/13/what-to-buy-in-dubai-and-what-to-see-do
In a modern covered wagon. What to Buy in Dubai (and What to See & Do). On my recent vacation to a cosmopolitan city, I felt very safe, and the taxi drivers spoke English. Where was I? Oh, just the Middle East. Dubai to be exact. What makes Dubai hot, other than the temperature? It has everything. And, everything is the biggest, best, or most. Dubai also has great shopping. If you’re looking for upscale clothes, then Burjuman (Big Bus Tour – Stop #9) is the destination for you. Dubai is con...If you’re a...
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Communication, Leadership, & Customer Service training and consulting
Resources for: Hotels &. What is Poor Communication. Does your company need to Keep Customers or Improve Communication? If so, we're here to help! You need to improve Leadership and Executive Professionalism. Communication is the Key to a Profitable Business. 14% of every work week is wasted due to poor communication. That's six hours per week. Imagine the return on your investment when you let us help you improve your company's communication! In my written communications skills at Ernst and Young. You r...
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