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The CX Blog | Rounding Out the Customer Experience

Rounding Out the Customer Experience. Skip to primary content. Skip to secondary content. Customer Service Confidential: Social Media (an ounce of planning….). November 1, 2010. I recently worked with a company in the midst of ”the whole Facebook thing.” They put a few of the people they assumed were knowledgeable about the brave new frontier on it, they threw some Marketing budget at it, and voila: a Facebook presence. Even better, can you track if those videos are being shared? When those random rants ...

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The CX Blog | Rounding Out the Customer Experience | knowledgecontact.com Reviews

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Rounding Out the Customer Experience. Skip to primary content. Skip to secondary content. Customer Service Confidential: Social Media (an ounce of planning….). November 1, 2010. I recently worked with a company in the midst of ”the whole Facebook thing.” They put a few of the people they assumed were knowledgeable about the brave new frontier on it, they threw some Marketing budget at it, and voila: a Facebook presence. Even better, can you track if those videos are being shared? When those random rants ...

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The CX Blog | Rounding Out the Customer Experience

Rounding Out the Customer Experience. Skip to primary content. Skip to secondary content. Customer Service Confidential: Social Media (an ounce of planning….). November 1, 2010. I recently worked with a company in the midst of ”the whole Facebook thing.” They put a few of the people they assumed were knowledgeable about the brave new frontier on it, they threw some Marketing budget at it, and voila: a Facebook presence. Even better, can you track if those videos are being shared? When those random rants ...

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