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itilprocessframework.blogspot.com

ITIL Process Framework: Timeliness of Service

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Monday, June 05, 2006. Timeliness of Service is part of SSR Model (Statement of Service Requirements) and it specifies degree of success in meeting deadlines or milestones. Subscribe to: Post Comments (Atom). Net Wealth of Nations. View my complete profile. Simple template. Powered by Blogger.

itilprocessframework.blogspot.com

ITIL Process Framework: Performance Measurement

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Thursday, August 17, 2006. Performance will be measured against the service level targets specified above. For example below are three performance attributes:. Degree of success in meeting deadlines or milestones. Ability to react to a single event within a given time. Ability to handle the required workload or volumes successfully. Subscribe to: Post Comments (Atom). Net Wealth of Nations. View my complete profile. Simple template. Powered by Blogger.

itilprocessframework.blogspot.com

ITIL Process Framework: Fishbone Ishikawa Diagram

http://itilprocessframework.blogspot.com/2006/09/fishbone-ishikawa-diagram.html

Thursday, February 15, 2007. The Ishikawa diagram is a graphical method for finding the most likely causes for an undesired effect. The method was first used by Kaoru Ishikawa in the 1960s. Because of its shape, it is also known as the fishbone diagram. Another name for this technique is: the cause-and-effect diagram. The fishbone diagram is a method used in a large verity of business situations and is also known as root cause analysis. Subscribe to: Post Comments (Atom). Net Wealth of Nations.

itilprocessframework.blogspot.com

ITIL Process Framework: August 2006

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Thursday, August 17, 2006. Performance will be measured against the service level targets specified above. For example below are three performance attributes:. Degree of success in meeting deadlines or milestones. Ability to react to a single event within a given time. Ability to handle the required workload or volumes successfully. Subscribe to: Posts (Atom). Net Wealth of Nations. View my complete profile. Simple template. Powered by Blogger.

itilprocessframework.blogspot.com

ITIL Process Framework: February 2007

http://itilprocessframework.blogspot.com/2007_02_01_archive.html

Thursday, February 15, 2007. The Ishikawa diagram is a graphical method for finding the most likely causes for an undesired effect. The method was first used by Kaoru Ishikawa in the 1960s. Because of its shape, it is also known as the fishbone diagram. Another name for this technique is: the cause-and-effect diagram. The fishbone diagram is a method used in a large verity of business situations and is also known as root cause analysis. Subscribe to: Posts (Atom). Net Wealth of Nations.

itilprocessframework.blogspot.com

ITIL Process Framework: Dynamic Systems Development Method

http://itilprocessframework.blogspot.com/2006/01/dynamic-systems-development-method.html

Tuesday, January 03, 2006. Dynamic Systems Development Method. The dynamic systems development method (DSDM) provides a framework for an iterative and incremental approach to the development of Information Systems. It is one of a number of Agile methods for developing software and forms part of the Agile Alliance. Subscribe to: Post Comments (Atom). Dynamic Systems Development Method. Net Wealth of Nations. View my complete profile. Simple template. Powered by Blogger.

itilprocessframework.blogspot.com

ITIL Process Framework: Principles of DSDM

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Sunday, January 01, 2006. Underlying DSDM are the following key principles. These principles form the cornerstones of development using DSDM. The main focus of DSDM is on delivering a system that addresses the current business needs. It is not so much directed at delivering a perfect system addressing all possible business needs, but focuses its efforts on those functionalities critical in achieving the stated project/business goals. User involvement is key in running an efficient and effective project.

itilprocessframework.blogspot.com

ITIL Process Framework: June 2006

http://itilprocessframework.blogspot.com/2006_06_01_archive.html

Monday, June 05, 2006. Timeliness of Service is part of SSR Model (Statement of Service Requirements) and it specifies degree of success in meeting deadlines or milestones. Subscribe to: Posts (Atom). Net Wealth of Nations. View my complete profile. Simple template. Powered by Blogger.

itilprocessframework.blogspot.com

ITIL Process Framework: February 2009

http://itilprocessframework.blogspot.com/2009_02_01_archive.html

Monday, February 16, 2009. Joint Application Design was developed by Chuck Morris who worked for IBM and Tony Crawford in the late 1970’s. In 1980 Crawford and Morris taught JAD in Toronto and Crawford led several workshops to prove the concept. The results were encouraging and JAD became a well accepted approach in many companies. Subscribe to: Posts (Atom). Net Wealth of Nations. View my complete profile. Simple template. Powered by Blogger.

itilprocessframework.blogspot.com

ITIL Process Framework: January 2006

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Tuesday, January 03, 2006. Dynamic Systems Development Method. The dynamic systems development method (DSDM) provides a framework for an iterative and incremental approach to the development of Information Systems. It is one of a number of Agile methods for developing software and forms part of the Agile Alliance. Sunday, January 01, 2006. Underlying DSDM are the following key principles. These principles form the cornerstones of development using DSDM. Communication between project stakeholders is an im...