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Executive Level Operations Professional with 20 years global inbound - outbound - back-office call center management experience (US, Canada, Philippines). Visionary with track record of implementing best practices and improving KPIs. Organized, take-charge leader with exceptional follow-through and detail orientation. Articulate communicator with excellent listening skills, building rapport with widely diverse groups. Top performer who thrives in a high-expectation, high-stress environment.

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Executive Level Operations Professional with 20 years global inbound - outbound - back-office call center management experience (US, Canada, Philippines). Visionary with track record of implementing best practices and improving KPIs. Organized, take-charge leader with exceptional follow-through and detail orientation. Articulate communicator with excellent listening skills, building rapport with widely diverse groups. Top performer who thrives in a high-expectation, high-stress environment.
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Home | larrymuzzy.com Reviews

https://larrymuzzy.com

Executive Level Operations Professional with 20 years global inbound - outbound - back-office call center management experience (US, Canada, Philippines). Visionary with track record of implementing best practices and improving KPIs. Organized, take-charge leader with exceptional follow-through and detail orientation. Articulate communicator with excellent listening skills, building rapport with widely diverse groups. Top performer who thrives in a high-expectation, high-stress environment.

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Home

http://www.larrymuzzy.com/default.htm

Executive Level Operations Professional with 20 years global inbound - outbound - back-office call center management experience (US, Canada, Philippines). Visionary with track record of implementing best practices and improving KPIs. Organized, take-charge leader with exceptional follow-through and detail orientation. Articulate communicator with excellent listening skills, building rapport with widely diverse groups. Top performer who thrives in a high-expectation, high-stress environment.

2

Links

http://www.larrymuzzy.com/links/links.htm

H orse Haven of East Tennessee. To advocate for, rescue, protect, and defend our God-given equine. From abuse and neglect in Tennessee. Sue, Larry, and Megan volunteered to do all what we could for this facility that treats, cares for, and rehabilitates horses that are given up or rescued from neglect. Our mornings were spent cleaning stalls, walking these beautiful horses, grooming them, mending fences, and giving them the love they that they so deserve. T ennessee Valley Golden Retriever Rescue.

3

Photo Gallery

http://www.larrymuzzy.com/photo_gallery/photo_gallery.htm

4

Résumé

http://www.larrymuzzy.com/resume/resume.htm

Larry came to AB&C Group when the call center operations did not have any direction. He quickly added upsells to the mix, increasing sales by 15%. Larry has a very positive personality and works great in peer-to-peer relationships. He also managed to reduce costs as a percent of sales by 10% during his tenure. Gary Kazmer, President, and CEO, AB&C Group. 20 years . . . that’s how long I have been lucky enough to know Larry. Simple put Larry is the best! Tim Holody COO SETA Corporation. A $20MM provider of.

5

About Me

http://www.larrymuzzy.com/about_me/about_me.htm

I offer a strong call center leadership background in customer service, sales, operations, and training. My valuable knowledge of both an inbound and outbound call center setting is second to none and combined with my unique sales, sales training, and presentation history gives me an edge. Ability to manage multiple customers w/demanding SLA’s. Meticulous about Quality Control. Passionate about Leadership by example. Broad knowledge of CRM solutions and technologies. Ability to manage multiple customers ...

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Executive Level Operations Professional with 20 years global inbound - outbound - back-office call center management experience (US, Canada, Philippines). Visionary with track record of implementing best practices and improving KPIs. Organized, take-charge leader with exceptional follow-through and detail orientation. Articulate communicator with excellent listening skills, building rapport with widely diverse groups. Top performer who thrives in a high-expectation, high-stress environment.

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