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LEADERSHIPLAUNCHPAD.CO.ZA

Leadership Launchpad - Why Us

Over the past quarter century we have realised that a customer-driven culture can be engineered. We have garnered the knowledge, skills and experience that will help your organisation successfully implement strategies, tactics and actions for profitable customer management. We do this through a number of activities that we co-create with your organisation, and more specifically we will together build your capability to achieve…. Designing perfect customer experiences for your business. Customised diagnos...

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Leadership Launchpad - Why Us | leadershiplaunchpad.co.za Reviews
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Over the past quarter century we have realised that a customer-driven culture can be engineered. We have garnered the knowledge, skills and experience that will help your organisation successfully implement strategies, tactics and actions for profitable customer management. We do this through a number of activities that we co-create with your organisation, and more specifically we will together build your capability to achieve…. Designing perfect customer experiences for your business. Customised diagnos...
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Leadership Launchpad - Why Us | leadershiplaunchpad.co.za Reviews

https://leadershiplaunchpad.co.za

Over the past quarter century we have realised that a customer-driven culture can be engineered. We have garnered the knowledge, skills and experience that will help your organisation successfully implement strategies, tactics and actions for profitable customer management. We do this through a number of activities that we co-create with your organisation, and more specifically we will together build your capability to achieve…. Designing perfect customer experiences for your business. Customised diagnos...

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leadershiplaunchpad.co.za leadershiplaunchpad.co.za
1

Leadership Launchpad | Why Now

http://www.leadershiplaunchpad.co.za/pages/why-now

If You’ve Got No Customers, You’ve Got No Business. Bottom Line. The world of business is in turmoil today. Millions of businesses have been negatively impacted by the recession – a recession that shows few signs of abating. A handful of businesses have managed to thrive in this environment, mostly by being incredibly focused and by being innovative. Many have already closed down, or are already quite close to doing so. Even worse, governments around the world interfere more and more with the day to day ...

2

Leadership LaunchPad | Articles with bad service

http://www.leadershiplaunchpad.co.za/tags/bad-service

Articles with bad service. Airlines, Travel and Hospitality. Banking and Financial Services. Call Centre and Telephone Service. Case Studies and Examples. Complaints and Unhappy Customers. Creating a Customer-Driven Culture. Email and Internet Customer Care. Loyalty and Reward Programmes. Practical Tips on Customer care. Retail Industry Customer Care. Why is Loyalty So Important? Customer hostages terrorists and mercenaries. Customers as Partners Hostages Terrorists and Mercenaries.

3

Leadership Launchpad | FAQ

http://www.leadershiplaunchpad.co.za/pages/faq

How can we secure Aki Kalliatakis as a speaker? Contact us in any way you feel comfortable with, and we will discuss it with you. How far in advance is Aki Kalliatakis booked, and how soon should we book him? Does Aki Kalliatakis have “prepared presentations” or does he tailor work for specific companies and organisations? Does Aki Kalliatakis work with organisations based upon their status and/or budget, or are his fees fixed? Who makes the travel and lodging arrangements? Not necessarily. Aki will ...

4

Leadership LaunchPad | Articles with bad attitude

http://www.leadershiplaunchpad.co.za/tags/bad-attitude

Articles with bad attitude. Airlines, Travel and Hospitality. Banking and Financial Services. Call Centre and Telephone Service. Case Studies and Examples. Complaints and Unhappy Customers. Creating a Customer-Driven Culture. Email and Internet Customer Care. Loyalty and Reward Programmes. Practical Tips on Customer care. Retail Industry Customer Care. Why is Loyalty So Important? Customer hostages terrorists and mercenaries. Customers as Partners Hostages Terrorists and Mercenaries.

5

Rate Your Company | Leadership Launchpad

http://www.leadershiplaunchpad.co.za/survey

Is your company customer driven? Is our leadership team in complete agreement about customer management goals and priorities, or is there just lip service given to these issues? Is there a customer management strategy separate from the marketing strategy? Are our leaders and managers excellent role models of service, and do they â walk the talkâ? Are they aware of the essential role they play in building a superior service culture? Is this information communicated throughout our organisation, and respond...

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Why are they so against what customers want? | Fin24

http://www.fin24.com/Opinion/Why-are-they-so-against-what-customers-want-20150805

New era for Brand SA. The new political powerhouses must respect SA's democratic insitutions, says Solly Moeng. Edward Ingram clarifies some points on banking terminology from his previous essay. Overconfidence can cause blind spots that may lead to business failure, says Ian Mann. Q&A with Terry Bell. All data is delayed. Why are they so against what customers want? Aug 05 2015 07:08. Push for US to cede internet domain control. Victory for media on proposed online regulation policy. They might deny the...

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Over the past quarter century we have realised that a customer-driven culture can be engineered. We have garnered the knowledge, skills and experience that will help your organisation successfully implement strategies, tactics and actions for profitable customer management. We do this through a number of activities that we co-create with your organisation, and more specifically we will together build your capability to achieve…. Designing perfect customer experiences for your business. Customised diagnos...

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