cusweb.com
CUS6eCh2links - Computer User Support textbook companion website
http://www.cusweb.com/cus6ech2links.html
Computer User Support textbook companion website. 6th edition links to URLs. 6th edition modifiable docs. LBE Helpdesk Educational License. Computer User Support 6e Chapter 2 Web Links. Please report broken links on Contact the Author page. Resource Link to URL. Article on importance of customer retention. Article on reasons for poor customer service. Small Business Canada's customer service guide. Video tutorial on customer service skills. Paper on purposes of listening. Article on empathy and trust.
salestraininginternational.com
Site Map
http://www.salestraininginternational.com/SiteMap.html
STI Certified Sales Professional. Sales Management needs analysis conducted via phone and in-person sessions. Customer Service Course List. STI Certified Sales Manager. Why Buy from STI. About Dr. DeGroot. STI Certified Customer Service Professional. Customer Service Professional Certification. Learn Selling Online.com. Learn Sales Management Online.com. Learn Customer Service Online.com. Marina Customer Service Training.com. For additional information call us (800) 551-SELL, (281) 367-5599.
customerservicetrainingonline.com
Customer Service Content License
http://customerservicetrainingonline.com/License/ContentLicenseCourseListCS.htm
Sales Training International (STI) offers lifetime, non-exclusive, unlimited use, content licenses for its Web-based training courses. To select organizations. The updated content is proven to be effective and is available for review 24/7 at www.LearnCustomerServiceOnline.com. The customer service courses are developed in Articulate Storyline and are available in SCORM, HTML5, as well as, non-SCORM formats. Source files are included. One Time License Fee:. Trust and Rapport Building.
learnsalesmanagementonline.com
e-learning coach
http://www.learnsalesmanagementonline.com/LSMOPublicPages/elearningCoach.html
Content learning at a fraction of the cost of Instructor Led Training (ILT):. Companies are finding it more and more difficult to justify paying highly skilled professionals to teach content when the research. Is very clear that people learn more, faster, and with increased retention if they learn it online - provided that the courses meet certain standards such as those provided by the American Society for Training and Development (ASTD). People learn online now all the time:. Support their efforts to l...