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The Customer Value Exchange(by Marcus Marchant)
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The Customer Value Exchange | marcusmarchant.wordpress.com Reviews
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(by Marcus Marchant)
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Deriving new revenue from your loyalty database | The Customer Value Exchange
https://marcusmarchant.wordpress.com/2013/10/21/deriving-new-revenue-from-your-loyalty-database
The Customer Value Exchange. Retention key loyalty program driver: Forrester. Deriving new revenue from your loyalty database. October 21, 2013. An interesting article today in the Sydney Morning Herald. Reporting that Priceline Pharmacies has sold access to its 4 million-strong loyalty database, Sister Club, to an insurance group. Under a five-year deal with ACE, travel, accident-protection and health insurance products will be promoted to Priceline members via electronic and direct mail. You are commen...
Is Flybuys back? | The Customer Value Exchange
https://marcusmarchant.wordpress.com/2013/12/02/is-flybuys-back
The Customer Value Exchange. Deriving new revenue from your loyalty database. December 2, 2013. I recently heard colleagues in my office talking about emails and coupons they had received from Flybuys, and it made me wonder: is Flybuys really back? Flybuys started looking more like a data collection program, and our enthusiasm to use it starting waning. This entry was posted in Big Data. And tagged Big data. Deriving new revenue from your loyalty database. Leave a Reply Cancel reply. Follow Blog via Email.
Branson on building brand loyalty | The Customer Value Exchange
https://marcusmarchant.wordpress.com/2013/09/29/branson-on-building-brand-loyalty
The Customer Value Exchange. Impact of technology on customer loyalty. Retention key loyalty program driver: Forrester →. Branson on building brand loyalty. September 29, 2013. Branson often talks about his passion for customer services and getting the value equation right by building service as a key competitive differentiator. I particularly like the simplicity of this quote:. If you base your new business on this premise, it will be much easier to find an edge over your competitors. Impact of technolo...
The Customer Value Exchange | Page 2
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The Customer Value Exchange. Newer posts →. Behavioural loyalty vs emotional loyalty. January 1, 2013. Is emotional loyalty better than behavioural loyalty? How loyal can frequent flyer points make you before bad service eventually makes you defect? Definitely a great article worth a read: http:/ www.dmnews.com/all-loyalty-is-not-created-equally/article/273973/#. Tips for establishing a customer service culture. December 28, 2012. Posted in Service Proposition. December 27, 2012. Newer posts →. News, tho...
Marcus Marchant | The Customer Value Exchange
https://marcusmarchant.wordpress.com/author/marcusmarchant
The Customer Value Exchange. Author Archives: Marcus Marchant. December 2, 2013. I recently heard colleagues in my office talking about emails and coupons they had received from Flybuys, and it made me wonder: is Flybuys really back? Flybuys started looking more like a data collection program, and our enthusiasm to use it starting waning. Posted in Big Data. Deriving new revenue from your loyalty database. October 21, 2013. An interesting article today in the Sydney Morning Herald. Whilst the practice of...
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mercedezhinchcliff.wordpress.com
Tied to the old Ball and Chain | Personal Research Blog
https://mercedezhinchcliff.wordpress.com/2013/10/20/tied-to-the-old-ball-and-chain
One DBA students journey. October 20, 2013. Tied to the old Ball and Chain. My husband and I bank with, let’s call them XYZ Bank for the sake of this exercise. One day my husband received his new debit card in the mail and it had a shiny new Visa logo on it. Oh how exciting! The following day mine appears with no shiny new logo. I figured it was an oversight and head into my local branch for a chat with one of the lovely young customer service agents. Her time “Why do you want that? 8220;What do you mean?
mercedezhinchcliff.wordpress.com
The Big Apple bites back! | Personal Research Blog
https://mercedezhinchcliff.wordpress.com/2013/11/03/the-big-apple-bites-back
One DBA students journey. November 3, 2013. The Big Apple bites back! Yesterday I watched my fellow classmates present great and interesting stories which led them to their research (some true, some not so true, some sad and some even heartbreaking) and as I rode on my 2 hour train trip back I reminisced of what got me into banking in the first place…. A few years back (will not tell you how many! I booked the trip using Expedia. A few days before we left and headed to the big apple on a Friday morning!
mercedezhinchcliff.wordpress.com
The Big Apple bites back! | Personal Research Blog
https://mercedezhinchcliff.wordpress.com/2013/11/03/the-big-apple-bites-back/comment-page-1
One DBA students journey. November 3, 2013. The Big Apple bites back! Yesterday I watched my fellow classmates present great and interesting stories which led them to their research (some true, some not so true, some sad and some even heartbreaking) and as I rode on my 2 hour train trip back I reminisced of what got me into banking in the first place…. A few years back (will not tell you how many! I booked the trip using Expedia. A few days before we left and headed to the big apple on a Friday morning!
mercedezhinchcliff.wordpress.com
14 | October | 2013 | Personal Research Blog
https://mercedezhinchcliff.wordpress.com/2013/10/14
One DBA students journey. Daily Archives: October 14, 2013. October 14, 2013. Ba(n)king – what’s more important? When I run a Google search on customer loyalty there are hundreds, if not thousands of articles returned. In my particular area of research I’m interested in the antecedents to customer loyalty. 8211; or what comes first. To understand what antecedents are, I like to compare them to a cake. Just like the cake….could we do without the flour? Or maybe the sugar? And the stories keep coming.
mercedezhinchcliff.wordpress.com
For sh*ts and giggles…literally. | Personal Research Blog
https://mercedezhinchcliff.wordpress.com/2013/11/04/for-shts-and-giggles-literally
One DBA students journey. November 4, 2013. For sh*ts and giggles…literally. Today is my work day. I get all day to work on Uni (besides the week end) and I tend to be head down and work fast and furiously. During todays lunch break, I take a moment to unwind and breeze through my Facebook. Feed trying to give my brain a few moments “off” when I stumbled across this post by Brian Warner. Considering this has a bit to do with Banking AND Customer Service why not share? 8230;………. I turn to look where she i...
mercedezhinchcliff.wordpress.com
Post-Graduate studies – is it for you? | Personal Research Blog
https://mercedezhinchcliff.wordpress.com/2013/09/21/post-graduate-studies-is-it-for-you
One DBA students journey. September 21, 2013. Post-Graduate studies – is it for you? So you FINALLY finished your MBA and you’re looking at your nice easy life with no assessments or exams and you finally have week end free to hang out with your family or finally get that round of golf that you’ve been putting off for two years (or maybe longer? Ahhhhh, the easily life right? But you have something niggling at you….a little voice inside that constantly urges you to DO MORE! So I have the answer, RESEARCH!
mercedezhinchcliff.wordpress.com
Identifying the most important antecedent to customer loyalty in retail banking | Personal Research Blog
https://mercedezhinchcliff.wordpress.com/2013/10/30/identifying-the-most-important-antecedent-to-customer-loyalty-in-retail-banking
One DBA students journey. October 30, 2013. Identifying the most important antecedent to customer loyalty in retail banking. The paper identifies antecedents such as: switching costs, customer satisfaction, service quality, value and corporate image. This investigation reveals where there could be greater importance in one of the antecedents and whether or not banks need to shift their marketing focus. The approach used in this paper is a comprehensive literature survey. Customer loyalty is complex and c...
mercedezhinchcliff.wordpress.com
And the stories keep coming | Personal Research Blog
https://mercedezhinchcliff.wordpress.com/2013/11/04/and-the-stories-keep-coming
One DBA students journey. November 4, 2013. And the stories keep coming. I guess a two hour train trip and a dead Samsung Android gives you time to remember some funny stories. Since this is another one that could sort of relate to our presentations on Saturday, I thought I’d share. That’s it, I would have her drink a glass of wine and that will solve ALL OF OUR PROBLEMS! So for the months leading up to the presentation, we practised and practised and everyone was very good with their own parts. The ...
mercedezhinchcliff.wordpress.com
Personal Research Blog | One DBA students journey | Page 2
https://mercedezhinchcliff.wordpress.com/page/2
One DBA students journey. September 21, 2013. An interview with a journalist – why should Australia allow me to continue with my research? The current government announced. That they are going to cut the research budget for ‘ridiculous’ research which currently exists. Why is my research NOT going to get the axe? You see, in Australia, we have 56 banks but only 4 rule the roost. The top 4 banks (ANZ, Commonwealth Bank, Westpac and NAB) control 85% of the mortgages and 75% of all deposits made. After my l...
mercedezhinchcliff.wordpress.com
21 | September | 2013 | Personal Research Blog
https://mercedezhinchcliff.wordpress.com/2013/09/21
One DBA students journey. Daily Archives: September 21, 2013. September 21, 2013. Post-Graduate studies – is it for you? So you FINALLY finished your MBA and you’re looking at your nice easy life with no assessments or exams and you finally have week end free to hang out with your family or finally get that round of golf that you’ve been putting off for two years (or maybe longer? Ahhhhh, the easily life right? So I have the answer, RESEARCH! I’m sure you have an idea that help change your world too.
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Content Writer for SEO, Social Media, and Website Marketing -
Content Writer for SEO, Social Media, and Website Marketing. Content Writer for SEO, Social Media, and Website Marketing. Aloha and welcome to my website. Whether you’re starting a new online business (congrats! Or need to enhance your current one, you’ve come to the right place. Looking for more information before we chat. It’s as simply stated as that. Learn more about my content writing services here. Search Engine Optimization (SEO). Learn more about my social media management services here. Through ...
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Sign In - Register. Book this Ad space now Learn More. Welcome to marcusmarauders.com! Welcome To marcusmarauders.com. Game Details: Area round - post season playoffs. Boys Varsity Baseball on May 15, 2015. Looking for Work Experience? Player of the day. Faculty of the day. Alumni of the day. Latest Activity on marcusmarauders.com. Coming Soon. From marcusmarauders.com. Marauders - News and Articles. Welcome to marcusmarauders.com! Editors, Photographers, Videographers, Advertising Sales Wanted.
MarcusMarcel (Marcus Marcel) - DeviantArt
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Tecnologia a Serviço de sua Produção. Nossa marca está registrada no INPI, Instituto Nacional da Propriedade Industrial, desde 25 de maio de 1980. Produtividade, segurança, confiança e inovação. Qualidade e excelência em produção. Grupos de Maturidade e Regiões Geoclimáticas. 5 de abril de 2015. Bem vindos ao Site da Sementes Germinex. 2 de março de 2015. Sementes Germinex, excelência em produção. 2015 Sementes Germinex Theme Developed By MMG.
Bipolar Disorder and Chocolate Chip Cookies
Sunday, October 26, 2008. My name is Marcus Marchand. Most of what I write about in here is going to be about my illness. I have Bipolar Disorder. For years I thought I was just a recovering alcoholic. But after a while I knew there was something more going on. I am just going to tell you right now that I have done a lot of crazy and stupid things. If you know even a little bit about Bipolar Disorder and have read a memoir. All the way to failed male escort, is because. Of this damn Bipolar Disorder.
The Customer Value Exchange
The Customer Value Exchange. December 2, 2013. I recently heard colleagues in my office talking about emails and coupons they had received from Flybuys, and it made me wonder: is Flybuys really back? Flybuys started looking more like a data collection program, and our enthusiasm to use it starting waning. Posted in Big Data. Deriving new revenue from your loyalty database. October 21, 2013. An interesting article today in the Sydney Morning Herald. Whilst the practice of deriving revenue from commissions...
MarcusMarchingOn
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marcusmarcusthehurtingheart.blogspot.com
Marcus Marcus & the Hurting Heart
Marcus Marcus and the Hurting Heart. Commissioned by the 2011 Múscailt Arts Festival,'Marcus Marcus and the Hurting Heart' is an ongoing dark thriller set in the distant future. The blog also includes pages about my other writing and storytelling work. Enjoy! A word to the reader - posted June 2014. Intro - posted 3rd May 2014. Earth seen from Saturn. Picture taken by NASA’s Cassini Probe. Nane for thee a thochtie sparin,. Earth, thou bonnie broukit. An in your tears ye’ll droun. 8216;Have you been explo...
MARCUS MARDAL
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