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Ahead of the Curve | Insights on Customer & Digital Strategy

Insights on Customer & Digital Strategy (by Mike Davidsen)

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Ahead of the Curve | Insights on Customer & Digital Strategy | michaeldavidsen.wordpress.com Reviews

https://michaeldavidsen.wordpress.com

Insights on Customer & Digital Strategy (by Mike Davidsen)

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1

Using Digital Receipts to Facilitate Loyalty Program Enrollment | Ahead of the Curve

https://michaeldavidsen.wordpress.com/2014/11/28/using-digital-receipts-to-facilitate-loyalty-program-enrollment

Ahead of the Curve. Insights on Customer and Digital Strategy. Mobile in Dining: A Branded Approach Part II. Making the Move to Mobile-First in Retail Banking →. Using Digital Receipts to Facilitate Loyalty Program Enrollment. November 28, 2014. Last holiday season, I wrote. Done correctly, digital receipting can facilitate this very process, eliminating the friction that currently exists in loyalty program enrollment. Banks are positioned to capitalize on this opportunity, as the only stakeholders that ...

2

Facebook Poised to Make a Splash in P2P Payments | Ahead of the Curve

https://michaeldavidsen.wordpress.com/2014/10/11/facebook-poised-to-make-a-splash-in-p2p-payments

Ahead of the Curve. Insights on Customer and Digital Strategy. Welcoming Apple to the World of Payments. Walmart’s Next Step in Financial Services: PFM →. Facebook Poised to Make a Splash in P2P Payments. October 11, 2014. A larger population of smartphone-toting consumers has naturally translated into greater demand for digital alternatives to checks. While the person-to-person (P2P) payments market is still very fragmented, we’ve seen several players emerge over the past twelve months. With millennials...

3

Ahead of the Curve | Insights on Customer & Digital Strategy | Page 2

https://michaeldavidsen.wordpress.com/page/2

Ahead of the Curve. Insights on Customer and Digital Strategy. Newer posts →. State of the Proximity Payments Playing Field. October 30, 2014. In 12 short months, the proximity payments space has experienced quite the change in face. Smaller ventures have largely failed while high-profile initiatives like Google Wallet continue to exist but have repurposed away from proximity pay. Continue reading →. Walmart’s Next Step in Financial Services: PFM. October 13, 2014. For decades, Walmart’s target market ha...

4

Mobile in Dining: A Branded Approach | Ahead of the Curve

https://michaeldavidsen.wordpress.com/2013/10/13/mobile-in-dining-a-branded-approach

Ahead of the Curve. Insights on Customer and Digital Strategy. Maintaining Customer Relationships in a Self-Service Banking Environment. Pushing Consumers Away From the Bank Branch →. Mobile in Dining: A Branded Approach. October 13, 2013. They’ll stuff that in their app too. This entry was posted in Food and Dining. Maintaining Customer Relationships in a Self-Service Banking Environment. Pushing Consumers Away From the Bank Branch →. Mobile in Dining: A Branded Approach. Pingback: Mobile in Dining: A B...

5

Protecting Fragile Customer Experiences in the Mobile Channel | Ahead of the Curve

https://michaeldavidsen.wordpress.com/2014/11/23/protecting-fragile-customer-experiences-in-the-mobile-channel

Ahead of the Curve. Insights on Customer and Digital Strategy. Retailers Look to Beacons for Enhancing In-Store Customer Experience. Mobile in Dining: A Branded Approach Part II →. Protecting Fragile Customer Experiences in the Mobile Channel. November 23, 2014. As referenced in a March 2014 post. Starbucks, unlike many other QSRs, understands the value in having well-defined mobile-oriented processes, starting with adequate training for employees and continuing with ongoing compliance with established S...

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Ahead of the Curve. Insights on Customer and Digital Strategy. Using Digital Receipts to Facilitate Loyalty Program Enrollment. November 28, 2014. Last holiday season, I wrote. Done correctly, digital receipting can facilitate this very process, eliminating the friction that currently exists in loyalty program enrollment. Continue reading →. Mobile in Dining: A Branded Approach Part II. November 26, 2014. In November 2013, I wrote. About quick service restaurants (QSRs) and their preference accepting mob...

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