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Total Customer Experience | The blog for business leaders and managers to learn the power of TCX!The blog for business leaders and managers to learn the power of TCX!
http://mikespencetcx.wordpress.com/
The blog for business leaders and managers to learn the power of TCX!
http://mikespencetcx.wordpress.com/
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Total Customer Experience | The blog for business leaders and managers to learn the power of TCX! | mikespencetcx.wordpress.com Reviews
https://mikespencetcx.wordpress.com
The blog for business leaders and managers to learn the power of TCX!
mikespencetcx.wordpress.com
We’re not a REAL Subway | Total Customer Experience
https://mikespencetcx.wordpress.com/2015/07/22/were-not-a-real-subway
Customer Experience Doesn’t Have To Be HARD. July 22, 2015 · 4:48 pm. We’re not a REAL Subway. The logo on this card matches the one on your shirt! Caffeine beats Meat and Bread anytime. Make it a living document that gets reviewed and tested on a regular basis. When you introduce new systems into your corporate environment, test it via the journey map to validate the results and avoid unintentional pitfalls. Filed under Customer Experience. Customer Experience Doesn’t Have To Be HARD.
Customer Experience: Start by listening | Total Customer Experience
https://mikespencetcx.wordpress.com/2015/03/17/customer-experience-start-by-listening
Your Momma knows TCX. Customer Experience Doesn’t Have To Be HARD →. Customer Experience: Start by listening. Our customers WANT us to listen, to be attentive, to suggest new things and to care. If you don’t do these things they will become disengaged and many times wont tell YOU why. They will tell someone, just not you. 8220;No problem sir, just give me the dates, location, preferences, etc.” UGH! Having to repeat yourself and give the same information over and over again is very frustrating. Leave a R...
Customer Experience Doesn’t Have To Be HARD | Total Customer Experience
https://mikespencetcx.wordpress.com/2015/07/09/customer-experience-doesnt-have-to-be-hard
Customer Experience: Start by listening. We’re not a REAL Subway →. July 9, 2015 · 7:30 pm. Customer Experience Doesn’t Have To Be HARD. Remember the old adage “Keep it Simple Stupid”? Using the K.I.S.S. method with Customer Experience applies as well. In their book “Outside In”, Harley Manning and Kerry Bodine give a tremendous amount of detail around “The power of putting customers at the center of your business. If you have not read it you should get it today! Http:/ outsidein.forrester.com. But the r...
Your Momma knows TCX | Total Customer Experience
https://mikespencetcx.wordpress.com/2015/02/03/your-momma-knows-tcx
Maybe the Grass IS Greener! Customer Experience: Start by listening →. February 3, 2015 · 10:52 pm. Your Momma knows TCX. The funny (or scary) thing is as you grow older you catch yourself repeating some of those same phrases. Usually to your own children “don’t make me stop this car! 8221; But sometimes with your friends “close the door… were you born in a barn? 8221;, or your co-workers “Don’t pick your nose”… I have weird co-workers. 8220;I don’t care who started it, I said STOP”. To be honest I had a...
Maybe the Grass IS Greener! | Total Customer Experience
https://mikespencetcx.wordpress.com/2015/01/14/maybe-the-grass-is-greener
Social Selling is a Bad Idea. Your Momma knows TCX →. January 14, 2015 · 6:10 pm. Maybe the Grass IS Greener! I love stories about how a business reacts to a negative situation. Whether the response is a train wreck or an epic saga of heroism, lessons can be learned. My story is that of frustration, confusion and train wreckiness. (Yes that is a word). I know what you are thinking… where is this “train wreck you promised? 8221; People love the train wrecks. Within moments I had a response! She listened, ...
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Do Your Employees Have Your Back? | Success is Not a Destination
https://thegoodemployee.wordpress.com/2015/01/20/do-your-employees-have-your-back
Success is Not a Destination. About K. Phillips. Success is Not a Destination. Tips for Small Business Success. About K. Phillips. How to Destroy a Good Employee. How To Be a Good Employee. Don’t Hesitate to Blog Break. Do Your Employees Even Like Customers? Do Your Employees Even Like Customers? Who’s Training the New Guy? Migrating Followers from WP.Com to WP.Org YOU NEED TO KNOW THIS. Moved to WP.Org! They WILL Judge Your Book By Its Cover. Ball and Chain Blogs. My ECommerce Storefront Choice. When po...
How to Destroy a Good Employee | Success is Not a Destination
https://thegoodemployee.wordpress.com/2015/05/18/how-to-destroy-a-good-employee
Success is Not a Destination. About K. Phillips. Success is Not a Destination. Tips for Small Business Success. About K. Phillips. How to Destroy a Good Employee. How To Be a Good Employee. Don’t Hesitate to Blog Break. Do Your Employees Even Like Customers? Do Your Employees Even Like Customers? Who’s Training the New Guy? Migrating Followers from WP.Com to WP.Org YOU NEED TO KNOW THIS. Moved to WP.Org! They WILL Judge Your Book By Its Cover. Ball and Chain Blogs. My ECommerce Storefront Choice. While t...
Do Your Employees Even Like Customers? | Success is Not a Destination
https://thegoodemployee.wordpress.com/2015/02/09/do-your-employees-even-like-customers-2
Success is Not a Destination. About K. Phillips. Success is Not a Destination. Tips for Small Business Success. About K. Phillips. How to Destroy a Good Employee. How To Be a Good Employee. Don’t Hesitate to Blog Break. Do Your Employees Even Like Customers? Do Your Employees Even Like Customers? Who’s Training the New Guy? Migrating Followers from WP.Com to WP.Org YOU NEED TO KNOW THIS. Moved to WP.Org! They WILL Judge Your Book By Its Cover. Ball and Chain Blogs. My ECommerce Storefront Choice. You mig...
Changed My Username | Success is Not a Destination
https://thegoodemployee.wordpress.com/2015/01/16/changed-my-username
Success is Not a Destination. About K. Phillips. Success is Not a Destination. Tips for Small Business Success. About K. Phillips. How to Destroy a Good Employee. How To Be a Good Employee. Don’t Hesitate to Blog Break. Do Your Employees Even Like Customers? Do Your Employees Even Like Customers? Who’s Training the New Guy? Migrating Followers from WP.Com to WP.Org YOU NEED TO KNOW THIS. Moved to WP.Org! They WILL Judge Your Book By Its Cover. Ball and Chain Blogs. My ECommerce Storefront Choice. I just ...
Super Office Supply | Success is Not a Destination
https://thegoodemployee.wordpress.com/test
Success is Not a Destination. About K. Phillips. Success is Not a Destination. Tips for Small Business Success. About K. Phillips. How to Destroy a Good Employee. How To Be a Good Employee. Don’t Hesitate to Blog Break. Do Your Employees Even Like Customers? Do Your Employees Even Like Customers? Who’s Training the New Guy? Migrating Followers from WP.Com to WP.Org YOU NEED TO KNOW THIS. Moved to WP.Org! They WILL Judge Your Book By Its Cover. Ball and Chain Blogs. My ECommerce Storefront Choice. Recycle...
Customer VS Employee | Success is Not a Destination
https://thegoodemployee.wordpress.com/2015/01/14/customer-vs-employee
Success is Not a Destination. About K. Phillips. Success is Not a Destination. Tips for Small Business Success. About K. Phillips. How to Destroy a Good Employee. How To Be a Good Employee. Don’t Hesitate to Blog Break. Do Your Employees Even Like Customers? Do Your Employees Even Like Customers? Who’s Training the New Guy? Migrating Followers from WP.Com to WP.Org YOU NEED TO KNOW THIS. Moved to WP.Org! They WILL Judge Your Book By Its Cover. Ball and Chain Blogs. My ECommerce Storefront Choice. While i...
They WILL Judge Your Book By Its Cover | Success is Not a Destination
https://thegoodemployee.wordpress.com/2015/01/28/they-will-judge-your-book-by-its-cover
Success is Not a Destination. About K. Phillips. Success is Not a Destination. Tips for Small Business Success. About K. Phillips. How to Destroy a Good Employee. How To Be a Good Employee. Don’t Hesitate to Blog Break. Do Your Employees Even Like Customers? Do Your Employees Even Like Customers? Who’s Training the New Guy? Migrating Followers from WP.Com to WP.Org YOU NEED TO KNOW THIS. Moved to WP.Org! They WILL Judge Your Book By Its Cover. Ball and Chain Blogs. My ECommerce Storefront Choice. In the ...
Do Your Employees Even Like Customers? | Success is Not a Destination
https://thegoodemployee.wordpress.com/2015/02/10/do-your-employees-even-like-customers
Success is Not a Destination. About K. Phillips. Success is Not a Destination. Tips for Small Business Success. About K. Phillips. How to Destroy a Good Employee. How To Be a Good Employee. Don’t Hesitate to Blog Break. Do Your Employees Even Like Customers? Do Your Employees Even Like Customers? Who’s Training the New Guy? Migrating Followers from WP.Com to WP.Org YOU NEED TO KNOW THIS. Moved to WP.Org! They WILL Judge Your Book By Its Cover. Ball and Chain Blogs. My ECommerce Storefront Choice. You mig...
First Impression = Last Impression | Success is Not a Destination
https://thegoodemployee.wordpress.com/2015/01/09/first-impression-last-impression
Success is Not a Destination. About K. Phillips. Success is Not a Destination. Tips for Small Business Success. About K. Phillips. How to Destroy a Good Employee. How To Be a Good Employee. Don’t Hesitate to Blog Break. Do Your Employees Even Like Customers? Do Your Employees Even Like Customers? Who’s Training the New Guy? Migrating Followers from WP.Com to WP.Org YOU NEED TO KNOW THIS. Moved to WP.Org! They WILL Judge Your Book By Its Cover. Ball and Chain Blogs. My ECommerce Storefront Choice. LetR...
Hey BOSS…Stop Doing MY Job! | Success is Not a Destination
https://thegoodemployee.wordpress.com/2015/01/08/hey-boss-stop-doing-my-job
Success is Not a Destination. About K. Phillips. Success is Not a Destination. Tips for Small Business Success. About K. Phillips. How to Destroy a Good Employee. How To Be a Good Employee. Don’t Hesitate to Blog Break. Do Your Employees Even Like Customers? Do Your Employees Even Like Customers? Who’s Training the New Guy? Migrating Followers from WP.Com to WP.Org YOU NEED TO KNOW THIS. Moved to WP.Org! They WILL Judge Your Book By Its Cover. Ball and Chain Blogs. My ECommerce Storefront Choice. When yo...
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Home-Aid Home Improvements
Assisting You In Your Home Projects". Michael Spencer, Owner. A Little More About Me:. Give me a call, or send me an email for your free estimate. ALL MAJOR CREDIT CARDS ACCEPTED! Send me an email. Check me out on Facebook. Deck and Awning Job. Maintenance Free Composite Deck / Railings. No Sealing or Staining. Kitchen Remodel / Foodies Playground. Bathroom / Art Studio Remodel . section1. Basement Remodel. with VCT Tile Flooring. Bathroom / Entry Hall Remodel.Stain Glass Transom to be Installed.
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Total Customer Experience | The blog for business leaders and managers to learn the power of TCX!
July 22, 2015 · 4:48 pm. We’re not a REAL Subway. The logo on this card matches the one on your shirt! Caffeine beats Meat and Bread anytime. Make it a living document that gets reviewed and tested on a regular basis. When you introduce new systems into your corporate environment, test it via the journey map to validate the results and avoid unintentional pitfalls. Filed under Customer Experience. July 9, 2015 · 7:30 pm. Customer Experience Doesn’t Have To Be HARD. Http:/ outsidein.forrester.com. At the ...
Mike Spendlove's Blog
Thursday, September 9, 2010. Before leaving the building we were obliged to sign a document stating the conditions of entering the exclusion zone. One of the many conditions was that we would not hold the management of the exclusion zone liable for radioactive contamination of any camera equipment we took with us. On our way back to Kiev we stopped in the town of Chernobyl, where we had a quick dinner and measured ourselves for radioactivity to verify that none of us had become dangerously contaminated&#...
Mike's Penn Grille in Salem Ohio ‹ Serving the finest in seafood and steaks!
599 East State St. Serving the finest in seafood and steaks! Mike's Penn Grille in Salem Ohio. Welcome to Mike’s Penn Grille. Serving the finest in seafood and steaks, Mike's Penn Grille is located in downtown Salem, Ohio on the corner of State Street and Penn Avenue. Mike's Penn Grill features a full bar with both bar stool and booth seating as well as a separate, beautiful dining area for sit down meals. See Our Delicious Menu. You can bookmark this website for uploaded menus and specials. Hosted and D...
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Handmade Wood and Acrylic Designs. Each Pen is Crafted by Hand. Each Pen Varies in Size,. Weight, and Thickness. No two Pens are exactly alike. Yo Yos, Bottle Stoppers, and Kaleidoscopes. No two are exactly alike. Each Bowl is Crafted by Hand. Each Bowl Varies in Size,. Weight, and Thickness. No two Bowls are alike. Mikes Pens and Things.
Mike Spenser
Welcome to my website. I am the singer in a well known band called The Cannibals. We started in 1976 so there is a long history to write about! I absolutely hate working on websites so there is usually a pretty long gab between reading this and my updating this bloody thingy! However, I hope to continue writing my memoirs so oneday my dysfunctional and totally chaotic life will be there for all to see so I can finally die with a smile on my face and head on down to hell where I belong! Page 1 of 1.
Mike's Pensieve
Since I don't have a real pensieve to store my random thoughts. Saturday, May 30, 2009. Netrights: Internet Access as a Human Right. I recently read this post on Boing Boing that really got me thinking. The post. Was referencing an article about the homeless and the Internet. Tuesday, April 28, 2009. My Tweets, let me show them to you! So I haven't had a blog entry since January 6 th. The trouble, as it were, is Twitter. And my iPhone. Ok. For those not in the know, Twitter is what I call YASNS. On your ...
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