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Matching Supply with Demand | Current events and issues in Operations Management | mswd.wordpress.com Reviews
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Current events and issues in Operations Management
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Supply chain lessons from Japan | Matching Supply with Demand
https://mswd.wordpress.com/2011/03/18/supply-chain-lessons-from-japan
Matching Supply with Demand. Current events and issues in Operations Management. Supply chain lessons from Japan. The devastating earthquake and tsunami in Japan have again raised the issue of supply chain robustness to disruption risk, and in particular, are they too fragile? FTcom (3/15/2011) asserts that “Strategies that look rational for individual manufacturing companies… can create big macro-level vulnerabilities…”. Do they keep track of changes to the supply chain? This information is crucial beca...
What Disney does to reduce wait times | Matching Supply with Demand
https://mswd.wordpress.com/2011/01/05/what-disney-does-to-reduce-wait-times
Matching Supply with Demand. Current events and issues in Operations Management. What Disney does to reduce wait times. For a more detailed story, see: http:/ www.nytimes.com/2010/12/28/business/media/28disney.html? This entry was posted on Wednesday, January 5th, 2011 at 1:22 pm and is filed under Queuing. You can follow any responses to this entry through the RSS 2.0. Feed You can leave a response. From your own site. Laquo; Previous Post. Next Post ». Leave a Reply Cancel reply. Enter your comment here.
Taxi capacity in NYC – the 4 O’Clock Blip | Matching Supply with Demand
https://mswd.wordpress.com/2011/01/12/taxi-capacity-in-nyc-the-4-oclock-blip
Matching Supply with Demand. Current events and issues in Operations Management. Taxi capacity in NYC – the 4 O’Clock Blip. Apparently it is hard to find a taxi between 4 and 5pm in Manhattan. Why? Because that is the time when many taxis switch drivers. This turns out to be a fascinating capacity management issue. The first surprise is that a substantial number of taxis are used around the clock in two 12-hour shifts. I guess NYC really does never sleep. Is a 4 O’Clock Blip of empty taxis:. An alternati...
Why China – cheap capital? | Matching Supply with Demand
https://mswd.wordpress.com/2011/01/15/why-china-cheap-capital
Matching Supply with Demand. Current events and issues in Operations Management. Why China – cheap capital? In 2008 Evergreen Solar opened up a solar panel factory in Devens, Massachusetts, but they just announced that they will layoff their 800 workers and move production to China ( NY Times 1/14/11. It it is likely that there will be more movement to China for reasons other than the cost of labor. This entry was posted on Saturday, January 15th, 2011 at 10:15 pm and is filed under Capacity management.
How to bump passengers from flights? | Matching Supply with Demand
https://mswd.wordpress.com/2011/01/14/how-to-bump-passengers-from-flights
Matching Supply with Demand. Current events and issues in Operations Management. How to bump passengers from flights? The standard method is to offer a fixed benefit – say a $400 flight voucher – and hope that enough people take the deal. If that doesn’t work, the airline sweetens the deal. As a last resort they have to involuntarily bump a passenger (which costs them more). According this WSJ 1/14/11. This entry was posted on Friday, January 14th, 2011 at 6:50 pm and is filed under Airlines. If they col...
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Social Networking - INFORMS
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Participate in a Community. Find Research and Publications. TutORials in Operations Research. Apply Operations Research and Analytics. Find an Analytics Consultant. Getting Started with Analytics. INFORMS Education Resource Library. INFORMS Today: The Podcast Series. Consider an Analytics/OR Career. Certification and Continuing Ed. INFORMS Prizes and Awards. Community Prizes and Awards. Join INFORMS and/or INFORMS Communities. Update Your Member Information. 2013 Attitudes About Analytics Survey. Highlig...
Supply chain lessons from Japan | POMS Blog
https://pomsblog.wordpress.com/2011/03/18/supply-chain-lessons-from-japan
Production and Operation Management Society. Southwest Airlines: Do free bags create problems? Supply chain lessons from Japan. March 18, 2011. By Gerard Cachon, The Wharton School at the University of Pennsylvania. Source: Matching Supply with Demand. The devastating earthquake and tsunami in Japan have again raised the issue of supply chain robustness to disruption risk, and in particular, are they too fragile? Do they keep track of changes to the supply chain? This information is crucial because the c...
serviceexperienceexcellence.blogspot.com
Service Experience Excellence: March 2011
http://serviceexperienceexcellence.blogspot.com/2011_03_01_archive.html
Exploring the elements of excellent service experiences from the perspective of operations management. Drawing from academic and practitioner insights, we point out examples of firms that have systems, processes, and practices that lead to consistent, meaningful experiences for customers. March 16, 2011. Sound as an element in experience design. Links to this post. Making the queue part of the experience: Disney Edition. Links to this post. March 2, 2011. Dinner and a Movie - Mash-ups. It seems to work b...
serviceexperienceexcellence.blogspot.com
Service Experience Excellence: April 2012
http://serviceexperienceexcellence.blogspot.com/2012_04_01_archive.html
Exploring the elements of excellent service experiences from the perspective of operations management. Drawing from academic and practitioner insights, we point out examples of firms that have systems, processes, and practices that lead to consistent, meaningful experiences for customers. April 3, 2012. Healthcare: One size fits all? The WSJ recently posted an article. Links to this post. Subscribe to: Posts (Atom). View my complete profile. Knowledge@Wharton - Operations Management.
serviceexperienceexcellence.blogspot.com
Service Experience Excellence: Reading the table
http://serviceexperienceexcellence.blogspot.com/2012/02/reading-table.html
Exploring the elements of excellent service experiences from the perspective of operations management. Drawing from academic and practitioner insights, we point out examples of firms that have systems, processes, and practices that lead to consistent, meaningful experiences for customers. February 24, 2012. Wall Street Journal reported. Here's a good sesame street clip that shows what might happen if the wrong message is given to the wrong customer:. Labels: manufactuing vs services.
serviceexperienceexcellence.blogspot.com
Service Experience Excellence: February 2011
http://serviceexperienceexcellence.blogspot.com/2011_02_01_archive.html
Exploring the elements of excellent service experiences from the perspective of operations management. Drawing from academic and practitioner insights, we point out examples of firms that have systems, processes, and practices that lead to consistent, meaningful experiences for customers. February 14, 2011. Enchanted Art of Disney Cruise. I've blogged about this before here,. Links to this post. February 4, 2011. Back of the house management: Airport baggage handling edition. Links to this post. Simple t...
serviceexperienceexcellence.blogspot.com
Service Experience Excellence: Operations Management Role in Service Design: Choreography
http://serviceexperienceexcellence.blogspot.com/2012/03/operations-management-role-in-service.html
Exploring the elements of excellent service experiences from the perspective of operations management. Drawing from academic and practitioner insights, we point out examples of firms that have systems, processes, and practices that lead to consistent, meaningful experiences for customers. March 2, 2012. Operations Management Role in Service Design: Choreography. Subscribe to: Post Comments (Atom). View my complete profile. Knowledge@Wharton - Operations Management. Punk Rock Operations Research.
serviceexperienceexcellence.blogspot.com
Service Experience Excellence: August 2010
http://serviceexperienceexcellence.blogspot.com/2010_08_01_archive.html
Exploring the elements of excellent service experiences from the perspective of operations management. Drawing from academic and practitioner insights, we point out examples of firms that have systems, processes, and practices that lead to consistent, meaningful experiences for customers. August 30, 2010. Because ukuleles are cool and for no other reason. This is playing at Cornell this weekend:. Links to this post. August 26, 2010. Posted E.R. wait times: MountainStar Health Care. National average wait ...
serviceexperienceexcellence.blogspot.com
Service Experience Excellence: September 2010
http://serviceexperienceexcellence.blogspot.com/2010_09_01_archive.html
Exploring the elements of excellent service experiences from the perspective of operations management. Drawing from academic and practitioner insights, we point out examples of firms that have systems, processes, and practices that lead to consistent, meaningful experiences for customers. September 30, 2010. Boeing as a service provider: W.P. Carey's Center for Services Leadership. A couple of my favorite quotes:. Read the rest here. The idea that manufacturers transition into being service providers....
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MSWD for Websites
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Call 24 hours a day for emergency service. Welcome To Our Website! MSWD At Your Service. MSWD 2.0 Financial Master Plan. MSWD And Your Water. Urban Water Management Plan. Notices, Reports and Plans. MSWD At A Glance. We take security seriously. That's why all of our pages are monitored, encrypted, and secured with the latest technologies. Ask us how to pay your Mission Springs Bill with CASH at 7-Eleven. Life moves fast, make time for the things that matter most! Click here for more information. Final MS...
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Matching Supply with Demand | Current events and issues in Operations Management
Matching Supply with Demand. Current events and issues in Operations Management. How to quake proof a supply chain. September 7, 2011. After a long hiatus, we return with a post. This one on Toyota’s plan to quake proof its supply chain over the next five years. ( Baltimore Sun, 9/6/11. They have three ideas:. A) standardize parts across suppliers. B) hold more inventory of critical parts. C) each region should become independent in its parts procurement. Supply chain lessons from Japan. March 18, 2011.
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