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How we do it - Measure Up Group

http://www.measureupgroup.com/how-we-do-it

How we do it. Sales & Fixed OP’s. See What You’ve Been Missing! We’ll show you how to give your customers the Green Light with every call. Receiving the call is just the first step handling every call with best practices is even more important! Group will track, monitor, grade and train your call handling skills and provide you with a road map to do better for each profit center of your business – sales, service, parts and body shop. Combines state-of-the-art technologies with proven techniques and train...

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What you get - Measure Up Group

http://www.measureupgroup.com/what-you-get

How we do it. Sales & Fixed OP’s. You’ll get the facts and accurate reporting that will demonstrate how effectively your personnel are handling incoming calls. You’ll get immediate results and your ROI will improve as you focus your training on your underperforming team members. Proven and Tested Techniques. Analyze Lead and Call Handling. Monitor the Call Process. Train the Management Teams in all Departments. Maintain On-Going Commitment to Skill Improvement and Sales Growth in all Departments.

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Client testimonials - Measure Up Group

http://www.measureupgroup.com/client-testimonials

How we do it. Sales & Fixed OP’s. Great things are being said about Measure Up! Process is Spot-on with in-bound call monitoring and real time alert notification to my Management Staff. Monitoring and grading our inbound calls provides us with a statically and a graphic representation of individual and department performance which allows us to more effectively train BDC and Sales staff members to improve our performance. Dean L. Gauthier. Director – Variable Operations. Parts and Service Director. Have y...

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FAQ's - Measure Up Group

http://www.measureupgroup.com/faq

How we do it. Sales & Fixed OP’s. Below are a list of questions that clients and prospects typically ask of us. If you have a questions that isn’t appearing on this list you can contact us. To receive more detailed information instead. Is there an installation fee? Are there set up fees? How does call grading work? Who receives the alerts? Typically all managers and associates receive alerts. All that is required is a valid email address or a text message enabled smartphone. How do I get my teams ready?

measureupgroup.com

Sales & Fixed OP's - Measure Up Group

http://www.measureupgroup.com/fixed-ops-sales

How we do it. Sales & Fixed OP’s. Offer Install of Part. Ask For Parts Pickup. Identify Details of Repair Needs. Angry Customer Red Alert. Appointment Set Date & Time. Associate Did Not Answer Caller Questions. Associate Did Not Provide Their Contact Info. Associate Name Not In Roster. Associate Too Short With Customer. Associate Voice Mail – HOT LEAD. Captured E-Mail Address – Nice Job! Dead Air Red Alert. Dealership Voice Mail – HOT LEAD. Did Not Ask 3 Building Rapport Questions. Hang Up Red Alert.

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- Measure Up Group

http://www.measureupgroup.com/blog

How we do it. Sales & Fixed OP’s. Check out the latest from Measure Up! Automotive Phone Training and Handling Incoming Calls. August 15, 2014. Automotive Phone Training with Measure Up Group – Selling the Appointment Before the Car. August 1, 2014. Real time online call tracking platform to monitor results and save Read the full article…. Measure Up Group’s social insight sharing – Automotive Internet phone training for increasing dealership sales and ROI. June 28, 2014. Measure Up Group’s social ...

measureupgroup.com

What we do - Measure Up Group

http://www.measureupgroup.com/what-we-do

How we do it. Sales & Fixed OP’s. We analyze your team’s call handling performance and identify problem areas & individuals. We rate your team’s performance; provide clear reports and effective training to improve it. We alert your managers to lost opportunities, mishandled calls and hot leads in real time. We show you how to capture more sales & profits from the calls you are already generating. For more information on features, please see the list below:. Monitor the Call Process. Whenever a call is mo...

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Get Started - Measure Up Group

http://www.measureupgroup.com/get-started

How we do it. Sales & Fixed OP’s. How to get rolling:. Please fill out the form below and a representative will contact you immediately to schedule a demonstration of our products and services. Leave a Reply Click here to cancel reply.