hostingdifferent.com
Do you offer a service uptime guarantee? | We're hostingDifferent.--
http://hostingdifferent.com/faqs/do-you-offer-a-service-uptime-guarantee
Of course we do! HostingDifferent guarantees that your site will be up and running 100% of the time.*. If not, for every hour of downtime, we will credit your account as follows:. WP Intro Accounts: 5% of your monthly fee. WP Plus Accounts: 10% of your monthly fee. WP Premium Accounts: 15% of your monthly fee. All DIY Accounts: 5% of your monthly fee. Please see our Terms of Service. For all of the details. Posted in: Commonly Asked Questions.
hostingdifferent.com
Do you blacklist any plugins? | We're hostingDifferent.--
http://hostingdifferent.com/faqs/do-you-blacklist-any-plugins-2
We don’t necessarily blacklist any plugins; however, if we find that a plugin is a security-risk or increases the server load excessively, we may ask you to look for an alternative or uninstall it. Posted in: Managed WordPress Hosting.
hostingdifferent.com
What control panel do you use? | We're hostingDifferent.--
http://hostingdifferent.com/faqs/what-control-panel-do-you-use
We use DirectAdmin. It’s a very powerful, light weight, and. Yet easy-to-use control panel that allows you complete control over your hosting space. Check out DirectAdmin. Posted in: DIY WordPress Hosting.
hostingdifferent.com
How do you handle WordPress and plugin upgrades? | We're hostingDifferent.--
http://hostingdifferent.com/faqs/how-do-you-handle-wordpress-and-plugin-upgrades
We will happily upgrade your WordPress install or any plugin upon request. Please submit a ticket at our Help Desk. Posted in: DIY WordPress Hosting.
hostingdifferent.com
What forms of payment do you accept? | We're hostingDifferent.--
http://hostingdifferent.com/faqs/what-forms-of-payment-do-you-accept
HostingDifferent accepts Visa, Mastercard, American Express, Discover, and PayPal. We use PayPal to process all of our payments, but you don’t have to have a PayPal account to use it. For your safety and security, hostingDifferent does not record or store your credit card information at all. Posted in: Commonly Asked Questions.
hostingdifferent.com
How do I move my WordPress site to hostingDifferent? | We're hostingDifferent.--
http://hostingdifferent.com/faqs/how-do-i-move-my-wordpress-site-to-hostingdifferent
There are two ways to move your WordPress site to hostingDifferent. Log in to your existing WordPress site and under the Tools. Menu, choose Export. And make sure you select All Content. And then click on the Download Export File. Button and note where you save this file. Now log in to your new WordPress site on hostingDifferent. Delete all pages and posts and be sure to empty the trash. Go to the Tools. Menu and choose Import. Click on the WordPress. Link and in the popup, click Install Now. Button and ...
hostingdifferent.com
How long will it take to process my order? | We're hostingDifferent.--
http://hostingdifferent.com/faqs/how-long-will-it-take-to-process-my-order
All new orders are processed manually. Once the order has been screened, we then begin installing WordPress and hostingDifferent’s pre-selected plugins and then configure your site for optimum performance. Once that has been completed, we will send you a Welcome Email with all of the pertinent hostingDifferent account information. This email is very important, so please save it in a safe place! Posted in: Commonly Asked Questions.
hostingdifferent.com
Do you blacklist any plugins? | We're hostingDifferent.--
http://hostingdifferent.com/faqs/do-you-blacklist-any-plugins
We try not to, but if the plugin is a security risk or a resource hog (usually because it’s poorly written), we may have to prohibit it from our servers. However rare of an occurrence, if this should happen on your site, we will discuss options with you to find an alternate solution. We will never remove or disable a plugin without letting you know first. Posted in: DIY WordPress Hosting.
hostingdifferent.com
How long have you been in business? | We're hostingDifferent.--
http://hostingdifferent.com/faqs/how-long-have-you-been-in-business
HostingDifferent has been open to the public since October 2012. Prior to that, we’ve been hosting friends and family since 2001 and opened up another successful hosting company, powerMonster.net, in February of 2008. In August of 2010, powerMonster.net was sold so that we could focus on other endeavors, though we kept hosting friends and family privately under the hostingDifferent name. Posted in: Commonly Asked Questions.
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