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Set Up SmartCloud Zones Using the Mobile App – Welcome to SmartCloud
http://support.mysmartcamcloud.com/hc/en-us/articles/217775168-Set-Up-SmartCloud-Zones-Using-the-Mobile-App
Set Up SmartCloud Zones Using the Mobile App. March 29, 2016 13:34. FAQ and User Guides. Tips and Tricks to Get the Most Out of SmartCloud. Unlock the true power of your SmartCloud service by setting up SmartCloud Zones and customizing your SmartCloud settings. Fully adjustable SmartCloud Zones help reduce false alerts. Even if you have subscribed to the Starter service plan and don't have access to Cloud DVR (Cloud Recording), you can still get activity-based recording. Somebody walking through a doorway.
support.mysmartcamcloud.com
How do I delete a camera from SmartCloud? – Welcome to SmartCloud
http://support.mysmartcamcloud.com/hc/en-us/articles/218236377-How-do-I-delete-a-camera-from-SmartCloud-
How do I delete a camera from SmartCloud? August 24, 2016 01:31. FAQ and User Guides. You can delete one or more cameras from your SmartCloud account while leaving other cameras activated. You can delete one or even all of your cameras from your account without deleting your account completely (in case you might want to add them back later). To delete a camera:. From your mobile app:. From the Camera List, find the camera that you want to delete from SmartCloud. Tap the Settings button. Thank you for the...
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What is the minimum bandwidth requirement? – Welcome to SmartCloud
http://support.mysmartcamcloud.com/hc/en-us/articles/219449617-What-is-the-minimum-bandwidth-requirement-
What is the minimum bandwidth requirement? May 13, 2016 15:48. FAQ and User Guides. For an optimal experience, SmartCloud requires an 800 kbps upload speed per camera. Please verify your speed with your ISP. To leave a comment.
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How do I manage Notifications (using my computer)? – Welcome to SmartCloud
http://support.mysmartcamcloud.com/hc/en-us/articles/218263907-How-do-I-manage-Notifications-using-my-computer-
How do I manage Notifications (using my computer)? April 07, 2016 14:12. FAQ and User Guides. You can decide whether you want to receive notifications or not, and which devices and email addresses will receive them. To simply turn email notifications or push notifications (texts to your mobile device) on or off. Find the camera that you want in the Your Cameras List on the dashboard. Click the Settings button. Scroll down to Notifications. Scroll down to Devices and notifications. To leave a comment.
support.mysmartcamcloud.com
How do I upgrade the firmware on my SNH-V6414BN to work with SmartCloud – Welcome to SmartCloud
http://support.mysmartcamcloud.com/hc/en-us/articles/221019747-How-do-I-upgrade-the-firmware-on-my-SNH-V6414BN-to-work-with-SmartCloud
How do I upgrade the firmware on my SNH-V6414BN to work with SmartCloud. June 15, 2016 17:42. FAQ and User Guides. To update the firmware on your camera follow these steps. If you have already added your camera to the Smartcam portal, skip to Step 2. 1a) Go to www.samsungsmartcam.com and follow the steps to create an account and add your camera. 1b) For (iOS and Android) download the Smartcam app from the corresponding app store. and follow the steps to create an account and add your camera.
support.mysmartcamcloud.com
How do I completely delete my SmartCloud account? – Welcome to SmartCloud
http://support.mysmartcamcloud.com/hc/en-us/articles/218238927-How-do-I-completely-delete-my-SmartCloud-account-
How do I completely delete my SmartCloud account? March 22, 2016 16:56. FAQ and User Guides. Deleting your account completely is different from deleting one or more of your cameras from SmartCloud. You can delete all of your cameras from SmartCloud, but still retain your account with us. That means you can add cameras back to your SmartCloud account at any time. (See " Deleting a Camera from SmartCloud. However, you can delete your account completely. From the mobile app:. Tap the Main Menu button.
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Why didn't the activation work? – Welcome to SmartCloud
http://support.mysmartcamcloud.com/hc/en-us/articles/218261287-Why-didn-t-the-activation-work-
Why didnt the activation work? January 31, 2017 19:24. FAQ and User Guides. Most of the time, the QR activation is quick and easy far easier than having to enter all of the information manually. However, on occasion the activation may not be successful. If this happens, the camera’s LED will remain red, and the camera will beep once. You will get a message like the one below. There are three reasons why activation might not work:. 1 The camera may not have been able to read the QR code. To leave a comment.
support.mysmartcamcloud.com
How do I change my password? – Welcome to SmartCloud
http://support.mysmartcamcloud.com/hc/en-us/articles/218236047-How-do-I-change-my-password-
How do I change my password? March 29, 2016 13:29. FAQ and User Guides. To change your password, you need to access your Account settings. From your mobile app:. Tap the Main Menu button (top left). Type in your current password (the one you want to change). Type in the new password you want. Type the new password in again in the Confirm Password field. Log in to your account. Click the drop-down menu at the top right of the dashboard. Type in your current password (the one you want to change).
support.mysmartcamcloud.com
Why didn't I get an email/push notification when the system detected activity? – Welcome to SmartCloud
http://support.mysmartcamcloud.com/hc/en-us/articles/219449697-Why-didn-t-I-get-an-email-push-notification-when-the-system-detected-activity-
Why didnt I get an email/push notification when the system detected activity? May 13, 2016 15:53. FAQ and User Guides. If you are not receiving any emails from SmartCloud, please check your Junk or Spam folder. If you find any notifications from SmartCloud there, you should be able to mark them as "not junk/spam" and they will start going to your Inbox. To leave a comment.
support.mysmartcamcloud.com
Why am I receiving notifications from both SmartCam and SmartCloud? – Welcome to SmartCloud
http://support.mysmartcamcloud.com/hc/en-us/articles/219449677-Why-am-I-receiving-notifications-from-both-SmartCam-and-SmartCloud-
Why am I receiving notifications from both SmartCam and SmartCloud? May 13, 2016 15:52. FAQ and User Guides. Samsung SmartCam and Samsung SmartCloud are two independently hosted services, each with the capacity to trigger notifications based on activity. It is highly recommended that you disable SmartCam event-monitoring while actively using the SmartCloud service. To leave a comment.
