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nesma shahu learning.edu

Nesma shahu learning.edu. August 25, 2011. 7 DEADLY SINS in Service:. Not caring about the customer. Telling a customer, "That's not my job." Sending a customer to someone else for an answer or for service. Being unfriendly or "matter of fact"; not smiling. Being cold says to the customer, "You're a nuisance. Don't bother me.". Talking down to a customer as if they were a child. Being mechanical, without any warmth or caring. Not using common sense, just following the rules. Posted by nesma shahu.

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Nesma shahu learning.edu. August 25, 2011. 7 DEADLY SINS in Service:. Not caring about the customer. Telling a customer, That's not my job. Sending a customer to someone else for an answer or for service. Being unfriendly or matter of fact; not smiling. Being cold says to the customer, You're a nuisance. Don't bother me.. Talking down to a customer as if they were a child. Being mechanical, without any warmth or caring. Not using common sense, just following the rules. Posted by nesma shahu.

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1 students

2 7 deadly sins

3 apathy

4 brush off

5 coldness

6 condescension

7 robotism

8 rule book

9 run around

10 thank you

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nesma shahu learning.edu | nesmashahu-edu.blogspot.com Reviews

https://nesmashahu-edu.blogspot.com

Nesma shahu learning.edu. August 25, 2011. 7 DEADLY SINS in Service:. Not caring about the customer. Telling a customer, "That's not my job." Sending a customer to someone else for an answer or for service. Being unfriendly or "matter of fact"; not smiling. Being cold says to the customer, "You're a nuisance. Don't bother me.". Talking down to a customer as if they were a child. Being mechanical, without any warmth or caring. Not using common sense, just following the rules. Posted by nesma shahu.

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nesma shahu learning.edu: 7 DEADLY SINS

http://nesmashahu-edu.blogspot.com/2011/08/7-deadly-sins.html

Nesma shahu learning.edu. August 25, 2011. 7 DEADLY SINS in Service:. Not caring about the customer. Telling a customer, "That's not my job." Sending a customer to someone else for an answer or for service. Being unfriendly or "matter of fact"; not smiling. Being cold says to the customer, "You're a nuisance. Don't bother me.". Talking down to a customer as if they were a child. Being mechanical, without any warmth or caring. Not using common sense, just following the rules. Posted by nesma shahu.

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leneemohamad.blogspot.com

LeNee MoHaMaD: TRIP ASSESSMENT FOR TOUR GUIDING SKILLS (HTT 257)

http://leneemohamad.blogspot.com/2010/07/trip-assessment-for-tour-guiding-skills.html

Monday, July 12, 2010. TRIP ASSESSMENT FOR TOUR GUIDING SKILLS (HTT 257). Assalamualaikum wbt to all of u esp semester HM 3A, HM 3 and HM 3c. As I told u earlier today that all of you have been divided into 2 groups:. Langkawi Trip on Ogos 6 and 7, 2010. Wang Burma Trip on October 30 and 1, 2010. Hope you guys study and do some research on that particular trips in order for ur preparation on tour commentary. Remember, all tour commentary should have this criteria:. 1 Video documentary Ogos 8, 2010.

leneemohamad.blogspot.com

LeNee MoHaMaD: ::HM 5A::

http://leneemohamad.blogspot.com/2010/07/hm-5a.html

Monday, July 12, 2010. For those will be having your practical training for next semester please give me at least 3 name and address for your practical training placement next week. I will do a briefing about your practical training. Please aware with the notice board and through my blog. Subscribe to: Post Comments (Atom). View my complete profile. HATTA DOLMAT THE DESIGNER. 9829;JEZMINE THE SHOPPER♥. TRIP ASSESSMENT FOR TOUR GUIDING SKILLS (HTT 257). Ethereal template. Powered by Blogger.

leneemohamad.blogspot.com

LeNee MoHaMaD: HaLoooo............

http://leneemohamad.blogspot.com/2010/02/assalamualaikum-wbt-to-all-my-hm-111.html

Tuesday, February 16, 2010. Assalamualaikum wbt to all my HM 111 students. This blogs i create for all of u in order to get any notes, exercises and assignment. Hope u enjoy using this blog.any comment or inquiries pls dont hesitate to ask me. Subscribe to: Post Comments (Atom). View my complete profile. HATTA DOLMAT THE DESIGNER. 9829;JEZMINE THE SHOPPER♥. Text books for Tour Guiding skills is available for RM 60.00. Ethereal template. Powered by Blogger.

leneemohamad.blogspot.com

LeNee MoHaMaD: March 2011

http://leneemohamad.blogspot.com/2011_03_01_archive.html

Sunday, March 20, 2011. LATIHAN INDUSTRI SESI MEI-SEPTEMBER 2011. Sesi Latihan Industri sesi May 2011 –September 2011 bagi pelajar HM 111 semester 6 akan tamat pada 16 September 2011 (Jumaat). Pada 19 September 2011 (ISNIN). Pelajar dikehendaki menghantar perkara berikut kepada Cik Nur Azlenee Binti Mohamad:. Laporan Latihan Industri ( 2 set) (1 comb binding)(hard cover). Borang penilaian prestasi oleh majikan. Borang/Rekod kedatangan atau testimoni latihan. Late submission will be penalized by me.

leneemohamad.blogspot.com

LeNee MoHaMaD: February 2010

http://leneemohamad.blogspot.com/2010_02_01_archive.html

Tuesday, February 16, 2010. Assalamualaikum wbt to all my HM 111 students. This blogs i create for all of u in order to get any notes, exercises and assignment. Hope u enjoy using this blog.any comment or inquiries pls dont hesitate to ask me. Subscribe to: Posts (Atom). View my complete profile. HATTA DOLMAT THE DESIGNER. 9829;JEZMINE THE SHOPPER♥. Text books for Tour Guiding skills is available for RM 60.00. Ethereal template. Powered by Blogger.

leneemohamad.blogspot.com

LeNee MoHaMaD: LATIHAN INDUSTRI SESI MEI-SEPTEMBER 2011

http://leneemohamad.blogspot.com/2011/03/perhatian-sesi-latihan-industri-sesi.html

Sunday, March 20, 2011. LATIHAN INDUSTRI SESI MEI-SEPTEMBER 2011. Sesi Latihan Industri sesi May 2011 –September 2011 bagi pelajar HM 111 semester 6 akan tamat pada 16 September 2011 (Jumaat). Pada 19 September 2011 (ISNIN). Pelajar dikehendaki menghantar perkara berikut kepada Cik Nur Azlenee Binti Mohamad:. Laporan Latihan Industri ( 2 set) (1 comb binding)(hard cover). Borang penilaian prestasi oleh majikan. Borang/Rekod kedatangan atau testimoni latihan. Late submission will be penalized by me.

leneemohamad.blogspot.com

LeNee MoHaMaD: July 2010

http://leneemohamad.blogspot.com/2010_07_01_archive.html

Monday, July 12, 2010. For those will be having your practical training for next semester please give me at least 3 name and address for your practical training placement next week. I will do a briefing about your practical training. Please aware with the notice board and through my blog. TRIP ASSESSMENT FOR TOUR GUIDING SKILLS (HTT 257). Assalamualaikum wbt to all of u esp semester HM 3A, HM 3 and HM 3c. As I told u earlier today that all of you have been divided into 2 groups:. View my complete profile.

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nesmashahu-edu.blogspot.com

nesma shahu learning.edu

Nesma shahu learning.edu. August 25, 2011. 7 DEADLY SINS in Service:. Not caring about the customer. Telling a customer, "That's not my job." Sending a customer to someone else for an answer or for service. Being unfriendly or "matter of fact"; not smiling. Being cold says to the customer, "You're a nuisance. Don't bother me.". Talking down to a customer as if they were a child. Being mechanical, without any warmth or caring. Not using common sense, just following the rules. Posted by nesma shahu.

nesmashahu.blogspot.com

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