orbitgroup.ca
Careers - Orbit Group Partners Inc.
http://orbitgroup.ca/careers
We Know What Works. Show me the Money. We’re fanatical about getting the right cultural fit when hiring. To be a valued contributor, our people have to be technically knowledgeable and extremely capable. Just as important, they need to be mentally flexible and intellectually curious about the opportunities and challenges our customers face. Willing to do whatever it takes to provide a solution that is one hundred percent right for them. Sr Client Support Analyst. Website built by Command Base Creative.
orbitgroup.ca
Words of Praise - Orbit Group Partners Inc.
http://orbitgroup.ca/words-of-praise
We Know What Works. Show me the Money. Employee and Customer Satisfaction Levels Rise…. I worked closely with Orbit Group Partners to implement Compas in 2010. The implementation was quick efficient and simple. The efficiency gains are immediately realized and keep going as you watch employee and customer satisfaction levels rise. AVP Centralized Services - Canadian Tire Financial Services. My Customers Love and Absolutely Rave About the Performance Improvements…. President - JDR Enterprises. Show me the...
orbitgroup.ca
Metric Sweet Spots - Correlating Metrics for Optimum Productivity Against Goals - Orbit Group Partners Inc.
http://orbitgroup.ca/recent-news/metric-sweet-spots-correlating-metrics-optimum-productivity-goals
We Know What Works. Show me the Money. Metric Sweet Spots – Correlating Metrics for Optimum Productivity Against Goals. In Blinded by Averages we looked at getting beyond averages to individual performance, as a sure way to increase productivity. We showed how teams that collectively hit targets may be getting there on the shoulders of relatively few agents (typically, one third), while just as many drag the results down, their performance hidden by the focus on averages. The Tightrope of Corporate Goals.
orbitgroup.ca
Interesting Stuff - Orbit Group Partners Inc.
http://orbitgroup.ca/interesting-stuff
We Know What Works. Show me the Money. We work in an evolving industry. There is always something to discover. Where can we take the technology? What makes people tick? How can we improve their performance? The following links take you to some of the smart thinking that influence our own thinking. April 21, 2015. How does an international provider of customized cell phone and device insurance programs maintain top-notch, consistent end-user service in a complex environment? March 25, 2015. August 18, 2014.
orbitgroup.ca
Living Proof - Orbit Group Partners Inc.
http://orbitgroup.ca/living-proof
We Know What Works. Show me the Money. D H Financial Technologies. Website built by Command Base Creative. We Know What Works. Show me the Money. We Know What Works. Show me the Money.
orbitgroup.ca
John Keells - Orbit Group Partners Inc.
http://orbitgroup.ca/living-proof/john-keells
We Know What Works. Show me the Money. John Keells BPO is a John Keells Holdings PLC company that provides front, mid and back office support for small to medium enterprises as well as global companies throughout North America and the Asia-Pacific. Products include Customer Lifecycle Management and Back Office services, for industries spanning telecommunications, travel, airlines, and financial services. D H Financial Technologies. Website built by Command Base Creative. We Know What Works.
orbitgroup.ca
Kids Help Phone - Orbit Group Partners Inc.
http://orbitgroup.ca/living-proof/kids-help-phone
We Know What Works. Show me the Money. Since 1989, Kids Help Phone has operated as a community-based national charity. It is Canada’s leading online and phone counselling service supporting the mental health and well-being of young people. D H Financial Technologies. Website built by Command Base Creative. We Know What Works. Show me the Money. We Know What Works. Show me the Money.
orbitgroup.ca
Show me the Money - Orbit Group Partners Inc.
http://orbitgroup.ca/show-me-the-money
We Know What Works. Show me the Money. Show me the Money. Orbit can guarantee you’ll have a better bottom line almost immediately. To start, we’ll give you a free assessment of the current fitness of your organization. We’ll show you where you can improve right away and where you can make long-term gains. Most clients start seeing a real difference within 30 days. Our system has returned tens of millions of dollars in bottom-line benefits to Orbit Group’s clients. Average KPI improvements are:. It starts...
orbitgroup.ca
Third Party Performance - Orbit Group Partners Inc.
http://orbitgroup.ca/recent-news/third-party-performance
We Know What Works. Show me the Money. How does an international provider of customized cell phone and device insurance programs maintain top-notch, consistent end-user service in a complex environment? In a complex logistics operation, point of contact performance can make a huge difference to overall service delivery. And when the contact centre operation is outsourced to a third party, the challenge becomes that much greater. To learn more about how it was done, read the Case Study here. A href= title...
orbitgroup.ca
The Orbit Advantage - Orbit Group Partners Inc.
http://orbitgroup.ca/the-orbit-advantage
We Know What Works. Show me the Money. Orbit is designed for companies that recognize, no matter how good they are, there is always room for improvement. We work with clients who are seriously committed to making that improvement. Think of us as boot camp for your organization’s fitness. You’ll get fast, measurable and sustainable results. By improving your employees’ skills, your customers will have a better experience. And you will consistently hit your goals. It all adds up to a better return on your ...
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