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Contact Center and Customer Relationship Management - NextIP

Problems with Contact Center and Customer Relationship Management? NextIP is a software to manage clients and improve the Customer Experience.

http://www.nextip.com/

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Contact Center and Customer Relationship Management - NextIP | nextip.com Reviews

https://nextip.com

Problems with Contact Center and Customer Relationship Management? NextIP is a software to manage clients and improve the Customer Experience.

INTERNAL PAGES

nextip.com nextip.com
1

Contact Center e Customer Relationship Management - NextIP

https://www.nextip.com/it

Web, Contact Center e CRM. NEXTIP è la soluzione software a supporto dei processi di miglioramento della Customer Experience che combina in un’unica applicazione i servizi offerti dal Web, con quelli di una piattaforma multicanale e di un sistema CRM. Call center software on demand. Call center software as a service. Soluzione al primo contatto. L'operatore giusto, al momento giusto, con le informazioni giuste. NEXTIP gestisce il cliente con successo grazie ad una forte integrazione tra il CRM e la p...

2

Management client service for Call Center - NextIP

https://www.nextip.com/en/solutions/customer-service

Sms and mms alias management. Call Center Software as a service. NEXTIP can manage voice, fax, texts and emails, through just one web interface. Discover the features and costs of the different versions. NEXTIP relies on the most up-to-date IT infrastructures in Italy. All safety measures comply with the most rigorous international operating guides. Safety of data is guaranteed by applying market leading technologies and by an emergency data recovery strategy. EMAIL, SMS, FAX. SURVEYS AND MARKET RESERACH.

3

BLENDED VOICE - to manage a call center in blended modality - NextIP

https://www.nextip.com/en/features/blended-voice

Sms and mms alias management. NEXTIP can manage voice, fax, texts and emails, through just one web interface. Discover the features and costs of the different versions. NEXTIP relies on the most up-to-date IT infrastructures in Italy. All safety measures comply with the most rigorous international operating guides. Safety of data is guaranteed by applying market leading technologies and by an emergency data recovery strategy. EMAIL, SMS, FAX. SURVEYS AND MARKET RESERACH. EMAIL, SMS, FAX. The skill-based ...

4

RealTimeMonitoring: to evaluate the quality of the call center services - NextIP

https://www.nextip.com/en/features/real-time-monitoring

Sms and mms alias management. Web, Contact Center and CRM. NEXTIP can manage voice, fax, texts and emails, through just one web interface. Discover the features and costs of the different versions. NEXTIP relies on the most up-to-date IT infrastructures in Italy. All safety measures comply with the most rigorous international operating guides. Safety of data is guaranteed by applying market leading technologies and by an emergency data recovery strategy. EMAIL, SMS, FAX. SURVEYS AND MARKET RESERACH.

5

Agent Toolbar to manage all contact channels and the agent’s status - NextIP

https://www.nextip.com/en/features/agent-toolbar

Sms and mms alias management. Call Center Software as a service. NEXTIP can manage voice, fax, texts and emails, through just one web interface. Discover the features and costs of the different versions. NEXTIP relies on the most up-to-date IT infrastructures in Italy. All safety measures comply with the most rigorous international operating guides. Safety of data is guaranteed by applying market leading technologies and by an emergency data recovery strategy. EMAIL, SMS, FAX. SURVEYS AND MARKET RESERACH.

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Web, Contact Center and CRM. NEXTIP is the software solution that improves Customer Experience by integrating in a unique application all Web services with a multichannel platform and CRM system. Call Center software on demand. Call center software as a service. The right agent, at the right time with the right information. NEXTIP successfully manages client’s needs by integrating the CRM and the multichannel platform, making relevant customer information instantly available to the agent. NEXTIP relies o...

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