NJTSOLUTIONS.CO.UK

NJT Solutions | About Us

NJT Solutions is a customer service and call centre consultancy and interim management provider. Our area of expertise covers:. Customer Satisfaction and Retention. People and Performance Management. Click here to learn more about Our Services. How We Do It. If required we can do both; first develop the solutions for your business in a consultancy role and then help you implement them as an interim manager. That way you can be sure that we know how ‘to practice what we preach’. Where We Do It. Providing ...

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NJT Solutions | About Us | njtsolutions.co.uk Reviews

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NJT Solutions is a customer service and call centre consultancy and interim management provider. Our area of expertise covers:. Customer Satisfaction and Retention. People and Performance Management. Click here to learn more about Our Services. How We Do It. If required we can do both; first develop the solutions for your business in a consultancy role and then help you implement them as an interim manager. That way you can be sure that we know how ‘to practice what we preach’. Where We Do It. Providing ...

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1 what we do

2 customer service

3 call centres

4 service quality improvement

5 service culture change

6 customer complaint handling

7 recruitment and selection

8 training and development

9 business process transformation

10 our philosophy

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what we do,customer service,call centres,service quality improvement,service culture change,customer complaint handling,recruitment and selection,training and development,business process transformation,our philosophy,our approach

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NJT Solutions | About Us | njtsolutions.co.uk Reviews

https://njtsolutions.co.uk

NJT Solutions is a customer service and call centre consultancy and interim management provider. Our area of expertise covers:. Customer Satisfaction and Retention. People and Performance Management. Click here to learn more about Our Services. How We Do It. If required we can do both; first develop the solutions for your business in a consultancy role and then help you implement them as an interim manager. That way you can be sure that we know how ‘to practice what we preach’. Where We Do It. Providing ...

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njtsolutions.co.uk

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NJT Solutions | Our Services

http://www.njtsolutions.co.uk/ourservices.html

We can provide expert advice and guidance for doing best what matters most in customer service or call centre operations as a Management Consultant. Or an Interim Executive Manager. We will help you to:. Define Your Service Strategy. So that is clear and easy to understand by everyone in the organisation. Review Your Business Processes. So that your people can focus their talent on delivering the service to your customers instead of spending valuable time trying to make inefficient procedures work. Imple...

2

NJT Solutions | Case Studies

http://www.njtsolutions.co.uk/casestudies.html

Learn here how NJT Solutions tackled assignments as a Management Consultant. And Interim Executive Manager. And what the clients had to say. NJT Solutions was appointed as a management consultant by a leading UK financial services group plc to undertake a strategic review of the customer service performance of its Group Operations Division. NJT Solutions was appointed as an interim Customer Service Director by one of the leading providers of Internet broadband and telecommunications services in the UK.

3

NJT Solutions | Discovery Zone

http://www.njtsolutions.co.uk/discoveryzone.html

Discover what it takes to provide the quality of service that customers are demanding these days. You can take a look at our Did You Know? Section to discover the thoughts of others and learn some facts from market research. Or you can download our simple Customer Service Self-Assessment Questionnaire. To give an indication of how well your organisation is set up to provide high quality service to your customers. With your customer service. Or you can simply contact us for a free consultation. That 60% o...

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njtsolutions.co.uk

NJT Solutions | About Us

NJT Solutions is a customer service and call centre consultancy and interim management provider. Our area of expertise covers:. Customer Satisfaction and Retention. People and Performance Management. Click here to learn more about Our Services. How We Do It. If required we can do both; first develop the solutions for your business in a consultancy role and then help you implement them as an interim manager. That way you can be sure that we know how ‘to practice what we preach’. Where We Do It. Providing ...

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