novateconsult.com

Novate | Experienced Training Consultants

Finance for Non-Financial Managers. Commerciality, Business Planning. Good, Bad & Ugly Customer Service. Dealing with Phone Rage. Understanding Customer Care – 1 Hour. At Novate Services Ltd, we design and offer training solutions that enhance your employees’ potential, helping them develop new skills. We have a rapidly expanding client base, which spans across a wide variety of industries. Why Train Your Staff? Need help with training your staff? Consult Novate Services Ltd straight away!

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Finance for Non-Financial Managers. Commerciality, Business Planning. Good, Bad & Ugly Customer Service. Dealing with Phone Rage. Understanding Customer Care – 1 Hour. At Novate Services Ltd, we design and offer training solutions that enhance your employees’ potential, helping them develop new skills. We have a rapidly expanding client base, which spans across a wide variety of industries. Why Train Your Staff? Need help with training your staff? Consult Novate Services Ltd straight away!

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Novate | Experienced Training Consultants | novateconsult.com Reviews

https://novateconsult.com

Finance for Non-Financial Managers. Commerciality, Business Planning. Good, Bad & Ugly Customer Service. Dealing with Phone Rage. Understanding Customer Care – 1 Hour. At Novate Services Ltd, we design and offer training solutions that enhance your employees’ potential, helping them develop new skills. We have a rapidly expanding client base, which spans across a wide variety of industries. Why Train Your Staff? Need help with training your staff? Consult Novate Services Ltd straight away!

INTERNAL PAGES

novateconsult.com

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Good, Bad & Ugly Customer Service - Novate

http://www.novateconsult.com/portfolio-item/good-bad-ugly-customer-service

Finance for Non-Financial Managers. Commerciality, Business Planning. Good, Bad & Ugly Customer Service. Dealing with Phone Rage. Understanding Customer Care – 1 Hour. Good, Bad & Ugly Customer Service. Good, Bad & Ugly Customer Service. With many products, services and prices being very similar the only way to set ourselves apart is with service we offer to our clients. WHAT TOPICS ARE COVERED? Why bother with customer service? Good, Bad and Ugly Customer Service. 8211; Participants analyse a case study...

2

Customer Care Archives - Novate

http://www.novateconsult.com/portfolio_entries/customer-care

Finance for Non-Financial Managers. Commerciality, Business Planning. Good, Bad & Ugly Customer Service. Dealing with Phone Rage. Understanding Customer Care – 1 Hour. Archive for: Customer Care. Good, Bad and Ugly Customer Service. Dealing with Phone Rage. Understanding Customer Care - 1 Hour. Subscribe to our Newsletter. Good, Bad & Ugly Customer Service July 28, 2015 - 11:22 am. Effective Customer Care July 28, 2015 - 11:22 am. Dealing with Phone Rage July 28, 2015 - 11:21 am.

3

Complaint Handling - Novate

http://www.novateconsult.com/portfolio-item/complaint-handling

Finance for Non-Financial Managers. Commerciality, Business Planning. Good, Bad & Ugly Customer Service. Dealing with Phone Rage. Understanding Customer Care – 1 Hour. This complaint handling course will help your front line staff to deal with complaints in a straight forward and effective way. Our approach takes participants through a number of activities to suit all learning styles and to ensure that the lessons learned stick long after the course is over. WHAT TOPICS ARE COVERED? 8211; Participants ha...

4

Effective Customer Care - Novate

http://www.novateconsult.com/portfolio-item/effective-customer-care

Finance for Non-Financial Managers. Commerciality, Business Planning. Good, Bad & Ugly Customer Service. Dealing with Phone Rage. Understanding Customer Care – 1 Hour. Positive customer relationships are crucial to survival in today’s competitive marketplace. In fact, the quality of your customer care can sometimes be the only difference between you and your competitors. Our training will provide the following benefits:. Protect and enhance the organisation’s reputation. Create positive word of mouth.

5

Communicating with Customers - Novate

http://www.novateconsult.com/portfolio-item/communicating-with-customers

Finance for Non-Financial Managers. Commerciality, Business Planning. Good, Bad & Ugly Customer Service. Dealing with Phone Rage. Understanding Customer Care – 1 Hour. Customers are the key element of any thriving organisation and if you don’t keep them satisfied, they will simply go elsewhere for the products and services you provide. It’s a simple fact, but one that is so often overlooked by organisations and the people who work for them. WHAT TOPICS ARE COVERED? 8211; A look into the best approach to ...

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Finance for Non-Financial Managers. Commerciality, Business Planning. Good, Bad & Ugly Customer Service. Dealing with Phone Rage. Understanding Customer Care – 1 Hour. At Novate Services Ltd, we design and offer training solutions that enhance your employees’ potential, helping them develop new skills. We have a rapidly expanding client base, which spans across a wide variety of industries. Why Train Your Staff? Need help with training your staff? Consult Novate Services Ltd straight away!

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