blog-casts.blogspot.com
Learn to Earn from Internet Home Business: How to generate good market and traffic to your blog?
http://blog-casts.blogspot.com/2008/11/how-to-generate-good-market-and-traffic.html
Learn to Earn from Internet Home Business. Your Meeting Point for Blogging. Add your Posts on Internet Home Business: Adsence, Affiliate Marketing, articles on skills, blog directories,blog design tools, technologies and templates, blog hosting and promotion,E books marketing, Internet Site Optimization and other freeware tools. CHENNAI, TAMIL NADU, India. View my complete profile. My Favourite Sites, Blogs. Blogger Magz (Templates, Widgets, Scripts). Blogger Tricks (To Redesign Ur Blogs). It is a vital ...
indiancallcenter.wordpress.com
Thank you for calling, please hold, click | Outsourcing and Call Center Blog
https://indiancallcenter.wordpress.com/2007/12/03/thank-you-for-calling-please-hold-click
Outsourcing and Call Center Blog. 3 December, 2007. Thank you for calling, please hold, click. 8212; shamrin @ 23:57. Seth Godin writes in his blog today about an excruciating experience with PayPal. Reading through it I can’t believe there is anyone who doesn’t feel his pain – we’ve all been there. It also strikes me that while they are not alone, this is definitely an example of the intended customer service model for the PayPal-eBay-Skype group in my experience. 4 Comments ». Miserable experience with...
hoffman.blogs.com
Tales of Hoffman: Breaking the Web's "Fourth Wall"
http://hoffman.blogs.com/tales/2008/01/breaking-the-we.html
Another attempt at relevance. Current and Recent Reads. Michael Ruhlman: The Making of a Chef: Mastering Heat at the Culinary Institute of America. Michael Lewis: The Blind Side: Evolution of a Game. J K Rowling: Harry Potter and the Deathly Hallows (Book 7). Hampton Sides: Blood and Thunder: An Epic of the American West. Looking for the Opera? ETA Hoffmann: Book - The Best Tales of Hoffmann. DVD: The Tales of Hoffmann w/ Pretre, Domingo. CD: Offenbach - Les Contes d'Hoffmann. January 30, 2008. December ...
indiancallcenter.wordpress.com
India – Masters of Customer Service – Part II | Outsourcing and Call Center Blog
https://indiancallcenter.wordpress.com/2008/01/17/india-masters-of-customer-service-part-ii
Outsourcing and Call Center Blog. 17 January, 2008. India – Masters of Customer Service – Part II. Filed under: Call Center. 8212; shamrin @ 13:16. I think I may have been a bit too subtle with my point in my original post on this topic. The title is meant to be ironic, and the post meant to challenge Indian call centres as to why, with all the experience we have here, we are not widely considered the best in the world at what we do. Cheapest yes, best no. A Western company looking to outsource their cal...
pabx.in
Call Whisper in a PABX
http://www.pabx.in/pbx-feature/pabx-feature-call-whispering
Blog about Electronic Private Automated Branch Exchange. PABX feature : Call Whispering. February 21, 2010. What is Call Whisper? Also known as call screening, is an advanced PBX feature for incoming calls which allows called party to know in voice which number caller has dialed. During ringing and before call s established, called party is “whispered” or informed in voice about the caller as well as what number the caller has dialed. Models like ETERNITY GE12S. Call Whisper is also useful in measuring e...
swarmpoint.com
Should I use Outsourcing? | SwarmPoint
http://www.swarmpoint.com/blog?p=111
Should I use Outsourcing? Should I use Outsourcing? March 9th, 2010. An additional advantage of outsourcing, particularly with larger vendors, is the scale of the campus environments that you are working with. For any particular skill set there will be many more people on their campus who have any particular skill than in most organizations. For the larger vendors the individual campuses are over 5,000 staff allowing somebody to seek guidance from a similar person working for another client. Click here t...
inipixblog.blogspot.com
Ambedo Blog: What is a blog without posts?
http://inipixblog.blogspot.com/2005/10/what-is-blog-without-posts.html
Monday, October 24, 2005. What is a blog without posts? Nothing. I am ashamed. Why have a blog when you don't blog. Anyway not much has happened with Ambedo lately so I haven't blogged. However, there are a few things on its way so hopefully you can read something interesting here soon. Posted by Erik at Monday, October 24, 2005. 600 MSN Messenger Buddies. The MSN Messenger team just doubled again the number of contacts supported by Microsoft's consumer instant-messaging service. Description: Fastest gro...
indiancallcenter.wordpress.com
Retention – Why People Work | Outsourcing and Call Center Blog
https://indiancallcenter.wordpress.com/2007/11/25/retention-why-people-work
Outsourcing and Call Center Blog. 25 November, 2007. Retention – Why People Work. 8212; shamrin @ 21:29. Worrying about staff retention is not an issue that is exclusive to Indian Call Centers, attracting and holding on to good people is (or at least should be) a concern of all businesses. But with staff turning over once or twice, or on some processes more that that every 12 months, it’s a matter that gets a lot of attention here. But that he apparently attributes to Peter Drucker. Each of us has a diff...
lauren.blogs.com
Lauren's Musings: Reaching a Live Customer Service Rep
http://lauren.blogs.com/weblog/2003/07/reaching_a_live.html?cid=6a00d834558c0b69e2014e86af90e9970d
A day in the life of Lauren. Laquo; Skeletal Wire Frame. July 17, 2003. Reaching a Live Customer Service Rep. I'm very frustrated when I call a customer service representative and instead reach a voice response unit asking me to "Press 1 for Sales, Press 2 for Support, .". Fortunately, the Wall Street Journal has discovered some shortcuts to reach a live person. Subscription may be required. I've pasted them here:. Operator Short Cuts Curtesy of WSJ. Hit zero twice, after menu choices play. July 17, 2003.
davidcowgill.com
My Painful Expedia Refund Process – Never Use Expedia | David
http://www.davidcowgill.com/my-painful-expedia-refund-process-never-use-expedia
My Painful Expedia Refund Process – Never Use Expedia. October 2, 2007. This is a writeup of my experience of having to deal with an airline ticket refund I purchased via Expedia.com. If you know me, I’m a very patient and understanding guy but after dealing with such a poor and ridiculous customer experience with Expedia, I felt it was worth documenting the steps I painfully went through in my attempt to collect the refund/credit I rightfully deserved. Made another call back to Expedia and spoke to Sara...