connielansangan.livejournal.com
connielansangan - Profile
http://connielansangan.livejournal.com/profile
Created on 17 June 2014 (#71308836). Last updated on 11 March 2017. Connie Lansangan is a content writer for Open Access BPO, an outsourcing firm in the Philippines. With many years of experience in the outsourcing industry, she uses her knowledge and skills in writing articles, research papers, and other resources about outsourcing strategies and call center management tips. To learn more about the wide range of outsourcing topics you may visit https:/ www.openaccessbpo.com. Follow us on Facebook.
marketingprofessor.com
Controversy Marketing - Barbara Corcoran Style - MarketingProfessor.com
http://www.marketingprofessor.com/misc/controversy-marketing-barbara-corcoran-style
Internet Marketing and Digital Strategies, Marketing Product Reviews Less the Hype. Controversy Marketing – Barbara Corcoran Style. April 10, 2014. How do you respond to controversy? How do you engage controversy in your marketing efforts? Do you believe in the saying that there is no such thing as bad PR, or ‘Bad PR is good PR’? This post discusses the benefits and challenges of controversy marketing. Controversy Marketing – Barbara Corcoran Style. LinkedIn has a bumper crop of folks in the sales profes...
openaccessbpo.blogspot.com
About - Open Access BPO
http://openaccessbpo.blogspot.com/p/about.html
Open Access BPO is a leading global business process outsourcing (BPO) company that specializes in providing a wide range of front to back-office outsourcing solutions. Open Access Clients come from all over, and include companies in the Energy, Education, Internet, Healthcare, and IT industries. We can serve clients in multiple languages including English, Spanish, Japanese, and Chinese and provide support for various business and knowledge processes. We aim to bridge the outsourcing gap by becoming an ...
call-center-world.com
How call center agents can establish rapport
http://call-center-world.com/call-center-agents-can-establish-rapport
Going back to basics: How call center agents can establish rapport. January 14, 2015. By Open Access BPO. A positive interaction between customers and call center agents is built on mutual trust. Open Access BPO explains how agents can easily direct conversations with customers to where they want them to go. Establishing rapport is the most common call handling technique used by call center agents. Prerequisite to effective rapport building. Establishing a genuine and sincere connection with customers re...
call-center-world.com
4 Indicators that your outsourcing provider has a good reputation
http://call-center-world.com/4-indicators-outsourcing-provider-good-reputation
4 Indicators that your outsourcing provider has a good reputation. November 27, 2014. By Open Access BPO. For you to be confident that you are doing the right steps in outsourcing to a call center, you must know how to choose the right provider to partner with. Open Access BPO explains how you can scrutinize a call center’s reputation. 1 Ethical business practice. The different principles and values upheld by a company can be seen in the different business practices it follows. From its mission and v...
call-center-world.com
How gamification can transform your call center in 2015
http://call-center-world.com/gamification-can-transform-call-center-2015
How gamification can transform your call center in 2015. January 8, 2015. By Open Access BPO. How your agents see their work and the people they work with matters to the success of your call center. Open Access BPO explains how gamification, a rising call center trend, can transform your workforce into a pool of customer service champions. Employee engagement plays a major role in the successful implementation of any brand’s customer service strategies. For a call center in the Philippines. Gamification ...
bpo-world.com
5 Mistakes that can cause your social media strategy to fail - BPO World
http://bpo-world.com/5-mistakes-can-cause-social-media-strategy-fail
5 Mistakes that can cause your social media strategy to fail. March 16, 2015. April 30, 2015. While creating your online presence is important, there are a few measures you need to keep in mind to avoid mishaps that can cause your social media strategy to fail. Here are some of those common mistakes that you need to avoid:. When you show your customers that you don’t have the courage to address to their concerns, they might question your transparency and capabilities to handle clients. Instead of elu...
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