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OSTERHOFF.COM

Organizational Change and Improvement Specialists - Featuring The Baldrige AlternativeTM

Change management expert Robert J. Osterhoff delivers consultation on simplified Baldrige assessment techniques, Benchmarking, and use of organizational excellence tools to improve results.

http://www.osterhoff.com/

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Organizational Change and Improvement Specialists - Featuring The Baldrige AlternativeTM | osterhoff.com Reviews
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DESCRIPTION
Change management expert Robert J. Osterhoff delivers consultation on simplified Baldrige assessment techniques, Benchmarking, and use of organizational excellence tools to improve results.
<META>
KEYWORDS
1 Malcolm Baldrige
2 Six Sigma
3 ISO9000
4 TL9000
5 Quality
6 Business Excellence
7 Leadership
8 Strategic Planning
9 Benchmarking
10 Benchmark
CONTENT
Page content here
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PAGE
the baldrige alternative,improvement tools,balanced benchmarking,knowledge management
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Organizational Change and Improvement Specialists - Featuring The Baldrige AlternativeTM | osterhoff.com Reviews

https://osterhoff.com

Change management expert Robert J. Osterhoff delivers consultation on simplified Baldrige assessment techniques, Benchmarking, and use of organizational excellence tools to improve results.

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1

Knowledge Management

http://www.osterhoff.com/knowledge.html

Is Knowledge Management another fad, soon to pass into the annals of process improvement history? What Can I Offer? As the knowledge resource in assisting organizations implement and apply Knowledge Management principles, several optional services are offered:. Positioning of knowledge as a critical step in applying the Balanced Benchmarking approach. Assisting in the creation and use of Internet/Intranet tools to facilitate the exchange of knowledge.

2

The Baldrige AlternativeTM

http://www.osterhoff.com/baldrige.html

What can be better than using the Baldrige Framework as the basis for assessing organizational effectiveness? The Baldrige criteria is known and respected worldwide. The Baldrige criteria is not a closely guarded secret. It is FREE. And you are encouraged to visit the outstanding web site of the Baldrige Program Office of the U.S. Department of Commerce at www.quality.nist.gov. For complete details of the criteria. If you reference the Contact. And Vital Few Selection. Unlike Baldrige, this approach is p...

3

Balanced Benchmarking

http://www.osterhoff.com/balanced.html

Xerox Corporation, as the pioneer in the art of benchmarking, demonstrated substantially improved results in applying benchmarking concepts. These results included:. Ten-fold improvement in overall product quality. Reduced critical supplier base ten-fold. Thirteen-fold improvement in production line quality. Reduced to 5% inspection of incoming materials. Building on my extensive experience in using the 10-step Xerox benchmarking approach, I have developed a simpler, more practical Balanced Benchmarking.

4

Improvement Tools

http://www.osterhoff.com/improvement.html

One key factor for a successful organizational change strategy is the introduction of flexible and simple tools to guide people through change. There are a number of tools already designed to bring about rapid change and innovation in your organization. What Can I Offer? As the knowledge resource in assisting organizations implement and apply improvement tools, several optional services are offered:. Facilitating concept discussions with your leadership team. Formation of competency teams.

5

Organizational Change and Improvement Specialists - Featuring The Baldrige AlternativeTM

http://www.osterhoff.com/home.html

The professional web site of Bob Osterhoff, an independent consultant specializing in tools and tech- niques for organizational change and improvement. Robert J. Osterhoff 1622 Garden Valley Drive Wildwood, MO 63038 USA (636) 458-3659. Y offering is a systematic approach to organizational improvement. Improvement tools such as benchmarking and assessment techniques are positioned as key components of your planning efforts.

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Lionel Trains, The Lionel Corporation, American Flyer, Plasticville and other toy train collectibles.

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About Me - Bob Osterhoff. I have been active in the train collecting community for over thirty-five years and am a member of TCA, LOTS and LCCA. My professional field is in the area of total quality management, where I have conducted international seminars and have been associated with the Malcolm Baldrige National Quality Award since its inception in 1988. Please visit my professional web site at www.osterhoff.com. The second book, Greenberg's Guide to Lionel Prewar Parts and Instruction Sheets. A Paint...

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Organizational Change and Improvement Specialists - Featuring The Baldrige AlternativeTM

The professional web site of Bob Osterhoff, an independent consultant specializing in tools and tech- niques for organizational change and improvement. Robert J. Osterhoff 1622 Garden Valley Drive Wildwood, MO 63038 USA (636) 458-3659. Y offering is a systematic approach to organizational improvement. Improvement tools such as benchmarking and assessment techniques are positioned as key components of your planning efforts.

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