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Parker Software - Engaging Applications Engaging Results

44 330 0882 943. WhosOn - Live Chat. Email2DB - Process Automation. Award Winning Live Chat Software. Cloud or Installable live chat and real time visitor tracking software. Track and engage your web visitors. Provide real time responses via live chat for improved customer service and increased website return on investment. Invite your visitors to chat and improve your online conversions. Automate incoming Email Messages, Twitter Feeds, Web and Data Sources. Empowering Success via Design.

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Parker Software - Engaging Applications Engaging Results | parkersoft.co.uk Reviews
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44 330 0882 943. WhosOn - Live Chat. Email2DB - Process Automation. Award Winning Live Chat Software. Cloud or Installable live chat and real time visitor tracking software. Track and engage your web visitors. Provide real time responses via live chat for improved customer service and increased website return on investment. Invite your visitors to chat and improve your online conversions. Automate incoming Email Messages, Twitter Feeds, Web and Data Sources. Empowering Success via Design.
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Parker Software - Engaging Applications Engaging Results | parkersoft.co.uk Reviews

https://parkersoft.co.uk

44 330 0882 943. WhosOn - Live Chat. Email2DB - Process Automation. Award Winning Live Chat Software. Cloud or Installable live chat and real time visitor tracking software. Track and engage your web visitors. Provide real time responses via live chat for improved customer service and increased website return on investment. Invite your visitors to chat and improve your online conversions. Automate incoming Email Messages, Twitter Feeds, Web and Data Sources. Empowering Success via Design.

INTERNAL PAGES

parkersoft.co.uk parkersoft.co.uk
1

Product Support

http://www.parkersoft.co.uk/support.aspx

Our team is ready to take your call 1 800 680 7712. Parker Software Technical Support. We offer several support options, including telephone support when your issue is urgent. Before contacting us we recommend you checkout the product forums. Since your question may already be answered. Login to the client area to submit a support incident, access current updates, downloads and purchase history. Visit the Parker Software user forums. View the WhosOn Installable Documentation. WhosOn On Line Help.

2

Customer Login

http://www.parkersoft.co.uk/client.aspx

Our team is ready to take your call 1 800 680 7712. Parker Software Customer Area. Log into the customer area for:. Existing users will need to create an account first using the email address you specified when you ordered. Please enter your User Name and Password to access your customer account:. WhosOn On Line Help. Email2DB On Line Help. Site Last Updated: 24th April 2012. Follow Us On Facebook.

3

Become A Partner

http://www.parkersoft.co.uk/partners.aspx

Our team is ready to take your call 1 800 680 7712. Our partner program is aimed at existing VARs and ISPs with expertise in web design and management. We are looking for preferred partners to work closely with us in Europe and the USA. Please fill in the form below to register your interest:. British Indian Ocean Territory. Croatia (local name: Hrvatska). Heard and Mc Donald Islands. Korea - Republic of. Lao Peoples Democratic Republic. Macedonia - the former Yugoslav Republic of. Moldova - Republic of.

4

About Parker Software

http://www.parkersoft.co.uk/about.aspx

Our team is ready to take your call 1 800 680 7712. Parker Software is a UK based independent software house. Established in 2003 we have offices in the USA and the UK. Parker Software develops innovative software aimed at companies that do business on the web. Parker Software produces two flagship products: WhosOn. A live visitor tracking and live chat solution for business web sites and Email2DB. A email parser and business process automation solution. WhosOn On Line Help. Email2DB On Line Help.

5

Subscribe

http://www.parkersoft.co.uk/subscribe.aspx

Our team is ready to take your call 1 800 680 7712. Subscribe to the Parker Software newsletter. We will keep you informed by email of new developments and upcoming releases. To subscribe, please enter your email address:. Type the code from the image. To unsubscribe at any time enter your email address and click Unsubscribe:. We will not share your email address with anyone. ever. - Stephen Parker CEO. WhosOn On Line Help. Email2DB On Line Help. Site Last Updated: 24th April 2012. Follow Us On Facebook.

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LINKS TO THIS WEBSITE

whoson.com whoson.com

Live Chat Software | Live Chat Software for Websites | WhosOn

http://www.whoson.com/resources/successstories

0330 0882 943 US:. Industries We Work In. Aviva Improves Support Desk with Live Chat. Aviva is a leading provider of life and pension products in Europe (including the UK) with substantial positions in other markets around the world, making it the world's sixth largest insurance group based on gross worldwide premiums at 31 December 2009. Improves Customer Support and Fault Resolution Times. WhosOn Case Study - Flyde Borough Council. The Hanley Economic Building Society Offers 'In-Branch' Service On-Line.

whoson.com whoson.com

Live Chat Capabilities | Live Chat Integration

http://www.whoson.com/solution/capabilities

0330 0882 943 US:. Industries We Work In. Maximize every customer engagement on chat by integrating with your CRM solution. Send chat transcripts, call back requests and visitor prospects directly to your CRM system. CRM users can view all previous live chat sessions during a chat, allowing an agent to quickly look back at previous conversations. Supports Salesforce, Microsoft Dynamics and Sugar CRM out of the box. Don't use any of them? WhosOn can also provide bespoke routing for both chats and calls, s...

whoson.co.uk whoson.co.uk

Live Chat Consultants | Live Chat Experts | WhosOn

http://www.whoson.co.uk/solution/professional-services

0330 0882 943 US:. Industries We Work In. If you need some additional help with the standard features of WhosOn then our team is ready to help. Operator / Administrator Training. Alternatively, if your requirements aren't met by the WhosOn Live Chat product, then our team of technical staff can scope, design and implement modifications to the WhosOn product so that it fits with your design. Planning the best architecture for installing WhosOn to fit your requirements. Setup of the chat routing. Automatic...

whoson.com whoson.com

Live Chat Software | Live Chat Software for Websites | WhosOn

http://www.whoson.com/tour/track

0330 0882 943 US:. Industries We Work In. Learn more about our innovative customer engagement solution. Don’t restrict your business - join the Omni-channel revolution and offer a seamless customer journey to increase conversion rates and enhance customer service. To deliver outstanding customer experience, you need to know who your customers are. As with daily summaries, the automated monthly reports will give you detailed analysis on: Visits, New Visitors, Prospects, Customers, Alerts Free/Paid and muc...

whoson.com whoson.com

Live Chat Translation | Live Chat Translator | WhosOn

http://www.whoson.com/translation

0330 0882 943 US:. Industries We Work In. Open to the World. Language differences can still create a barrier between people of different cultures and restrict a business from becoming international. How can this wall be overcome on your website? Real-time chat translation enables your visitors to chat using their own language, WhosOn will translate the chat text to and from the visitor and can translate over 40 different languages. Benefits of Real-time Language Translation. Widen your Global Footprint.

whoson.co.uk whoson.co.uk

Live Chat Software | Live Chat Software for Websites | WhosOn

http://www.whoson.co.uk/tour/track

0330 0882 943 US:. Industries We Work In. Learn more about our innovative customer engagement solution. Don’t restrict your business - join the Omni-channel revolution and offer a seamless customer journey to increase conversion rates and enhance customer service. To deliver outstanding customer experience, you need to know who your customers are. As with daily summaries, the automated monthly reports will give you detailed analysis on: Visits, New Visitors, Prospects, Customers, Alerts Free/Paid and muc...

whoson.co.uk whoson.co.uk

WhosOn Partners | Technology Partners | WhosOn

http://www.whoson.co.uk/company/partnership

0330 0882 943 US:. Industries We Work In. Simply, it provides your business a fantastic way to boost revenues with little upfront costs. The Live Chat industry is growing rapidly, and provides you the opportunity to capitalize on your existing customer base. We also offer a no hassle simple solution. Install it on your server, and offer operator seats based on your customer needs, or simply sell licenses on to your existing customer base. WhosOn Commercial Technology Partnerships.

whoson.com whoson.com

WhosOn Live Chat Features

http://www.whoson.com/solution/features

0330 0882 943 US:. Industries We Work In. Take a Quick Tour. Help Desk and Ticketing. Intelligent targeting for a personalized experience. Dynamically invite visitors to a chat with a personalized message based on their predicted requirements. Through a single client you can monitor multiple sites and take chats from them. No need for multiple windows – see all your sites and all your chats in one place. Alternatively, limit the sites dependant on agent skill set or department. In addition to a default i...

whoson.com whoson.com

Live Chat Software | Live Chat Software for Websites | WhosOn

http://www.whoson.com/tour/engage

0330 0882 943 US:. Industries We Work In. Learn more about our innovative customer engagement solution. Don’t restrict your business - join the Omni-channel revolution and offer a seamless customer journey to increase conversion rates and enhance customer service. Understanding your customer base and their preferences can help you send improved, more relevant targeted messages. Used as part of your overall customer service strategy, WhosOn software has the ability to increase conversion rates by giving v...

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WhosOn / Email2DB - Dan's Development Blog. Blog for development work related to Parker Software's products. Wednesday, 13 October 2010. Custom Field Filling in WhosOn Database. I wanted this to show up as a form fill variable so it can easily be used for querying the order number based on chatted, invited etc. The code below could be applied to the WhosOn Server Database in order to AddPageView. ALTER PROCEDURE [dbo].[AddPageView]. PageHeaderID int OUTPUT,. LastModifiedDate datetime OUTPUT,. If @iaa = 0.

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Parker Software - Engaging Applications Engaging Results

44 330 0882 943. WhosOn - Live Chat. Email2DB - Process Automation. Award Winning Live Chat Software. Cloud or Installable live chat and real time visitor tracking software. Track and engage your web visitors. Provide real time responses via live chat for improved customer service and increased website return on investment. Invite your visitors to chat and improve your online conversions. Automate incoming Email Messages, Twitter Feeds, Web and Data Sources. Empowering Success via Design.

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Parker Software | Digital Communication & Automation Software

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