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Parlance Speech Self-Service | Advanced Call Automation Solutions

Parlance delivers call automation and speech self-service solutions that callers actually like. No annoying menus. No instructions. No frustration.

http://www.parlancecorp.com/

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Parlance Corporation

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Parlance Corporation

Parlance Corporation

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Parlance Corporation

Parlance Corporation

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Parlance Speech Self-Service | Advanced Call Automation Solutions | parlancecorp.com Reviews

https://parlancecorp.com

Parlance delivers call automation and speech self-service solutions that callers actually like. No annoying menus. No instructions. No frustration.

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info.parlancecorp.com info.parlancecorp.com

Home page

This is where you explain a key benefit. Of your product or service. Another really good reason to use your service goes right here. Ought to be enough to sell anyone. Add another reason to buy right here. Here is a headline for another awesome offer! Add some supporting text for your offer. And then write some and some more and some more. Make sure this supporting text is so compleing that your visitor has to click the Call To Action.

INTERNAL PAGES

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1

Parlance - Quality Management - Call 888.700.6263

https://www.parlancecorp.com/operator-assistant-auto-attendant/quality-management

Operator Assistant allows you to outsource management of your automated call handling solution. You no longer need be at the mercy of your IT resources to get your telecom requests (which typically fall to the bottom of the IT priority list) fulfilled. The Parlance quality management component is also proactive rather than reactive. Each customer’s assigned Service Engineer is tasked with continuous monitoring, management, and maintenance of all Operator Assistant components. These experien...There are n...

2

Parlance - Case Studies - Call 888.700.6263

https://www.parlancecorp.com/case-studies

Landmark Medical Center operators were taking on new duties and needed call handling assistance. Utah Valley University needed a solution for after-hours call handling. Texas A&M University sought a solution that could reduce operator workload and streamline the management of operator services. Doctors Community Hospital was experiencing call handling challenges due to overwhelming call load to operators. Union College sought to reduce live operator call load and after-hour calls to public safety officers.

3

Parlance - Newsroom - Call 888.700.6263

https://www.parlancecorp.com/media

400 West Cummings Park. Woburn, MA 01801. Phone: 888.700.6263. Subscribe to Press Releases. 400 West Cummings Park. Learn more about the caller experience and the future of call handling.

4

Parlance - Impact on Operations - Call 888.700.6263

https://www.parlancecorp.com/operator-assistant-auto-attendant/impact-operations

Parlance Operator Assistant supports a positive caller experience by offering a simple, fast, and intuitive connection process. This encourages greater levels of caller self-service, leading to greater operator offload than achieved via auto attendant solutions or IVRs:. Operator Assistant Offload Average*. Across Parlance customer base after 90 days of solution usage. No ring or hold times. Access to a comprehensive and authoritative enterprise contact directory. Immediate Engagement and prompt. Contact...

5

Parlance - Operator Assistant and Healthcare - Call 888.700.6263

https://www.parlancecorp.com/markets/healthcare

Operator Assistant and Healthcare. 8220;In the two months since installation, we have been able to reduce operator call load by 50-60% daily, allowing for annual operator services savings equal to 4X their Operator Assistant investment.” – Doctor’s Community Hospital. Parlance works with many hospitals to lower operator call load and improve the caller experience. These are just a few of our healthcare customers that utilize Parlance call handling solutions in their telephony environments:. Additionally,...

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LINKS TO THIS WEBSITE

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Call Center Times - Buyers Guide - Back Office Services

http://www.callcentertimes.com/BuyersGuide/BackOfficeServices/tabid/74/Default.aspx

Call Center Incentive Solutions. Voice and Data Solutions. Monitoring and Recording Solutions. Mystery Shopping and Remote Monitoring. Live Chat, Email Management, and Website Analytics. Call Center Skills Assessment. Call Center Employment Testing. On-Demand Call Center Software. Customer Interaction Management Solutions. Staffing Solutions for Call Centers. Call Center Cubicles Solutions. Nearshore call center services in spanish, native English, or french. Seat lease , or we build facilities to specs.

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Organizational Consulting - Buyer's Guide - Call Center Times

http://www.callcentertimes.com/BuyersGuide/OrganizationalConsulting/tabid/81/Default.aspx

Call Center Incentive Solutions. Voice and Data Solutions. Monitoring and Recording Solutions. Mystery Shopping and Remote Monitoring. Live Chat, Email Management, and Website Analytics. Call Center Skills Assessment. Call Center Employment Testing. On-Demand Call Center Software. Customer Interaction Management Solutions. Staffing Solutions for Call Centers. Call Center Cubicles Solutions. Outsource Consultants - Call Center Advisors. CONSIDERING OUTSOURCING YOUR CALLS? To discuss your business needs an...

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Mystery Shopping and Remote Monitoring - Buyer's Guide - Call Center Times

http://www.callcentertimes.com/BuyersGuide/MysteryShoppingandRemoteMonitoring/tabid/88/Default.aspx

Call Center Incentive Solutions. Voice and Data Solutions. Monitoring and Recording Solutions. Mystery Shopping and Remote Monitoring. Live Chat, Email Management, and Website Analytics. Call Center Skills Assessment. Call Center Employment Testing. On-Demand Call Center Software. Customer Interaction Management Solutions. Staffing Solutions for Call Centers. Call Center Cubicles Solutions. Mystery Shopping and Remote Monitoring. ARC Consulting, LLC. Sessions, and . ARC works to keep our clients at the f...

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Call Center Times - Buyers Guide - Call Center Outsourcing

http://www.callcentertimes.com/BuyersGuide/CallCenterOutsourcing/tabid/72/Default.aspx

Call Center Incentive Solutions. Voice and Data Solutions. Monitoring and Recording Solutions. Mystery Shopping and Remote Monitoring. Live Chat, Email Management, and Website Analytics. Call Center Skills Assessment. Call Center Employment Testing. On-Demand Call Center Software. Customer Interaction Management Solutions. Staffing Solutions for Call Centers. Call Center Cubicles Solutions. Call us today at 877-755-9188. Or visit our website:  Quality Contact Solutions. EMS, Inc. is interested in inv...

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Call Center Times - Buyer's Guide - Call Center Training

http://www.callcentertimes.com/BuyersGuide/CallCenterTraining/tabid/78/Default.aspx

Call Center Incentive Solutions. Voice and Data Solutions. Monitoring and Recording Solutions. Mystery Shopping and Remote Monitoring. Live Chat, Email Management, and Website Analytics. Call Center Skills Assessment. Call Center Employment Testing. On-Demand Call Center Software. Customer Interaction Management Solutions. Staffing Solutions for Call Centers. Call Center Cubicles Solutions. 160;   . The Taylor Reach Group, Inc. Our services include;. 160;Customer Experience Assessments and Benchmarking.

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Predictive Dialer Solutions - Buyer's Guide - Call Center Times

http://www.callcentertimes.com/BuyersGuide/PredictiveDialerSolutions/tabid/85/Default.aspx

Call Center Incentive Solutions. Voice and Data Solutions. Monitoring and Recording Solutions. Mystery Shopping and Remote Monitoring. Live Chat, Email Management, and Website Analytics. Call Center Skills Assessment. Call Center Employment Testing. On-Demand Call Center Software. Customer Interaction Management Solutions. Staffing Solutions for Call Centers. Call Center Cubicles Solutions. As a cloud hosted contact center solution, AireContact is quick and easy to set up, with no capital hardware expens...

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Call Center Times - Buyer's Guide - Call Center Incentive Solutions

http://www.callcentertimes.com/BuyersGuide/CallCenterIncentiveSolutions/tabid/77/Default.aspx

Call Center Incentive Solutions. Voice and Data Solutions. Monitoring and Recording Solutions. Mystery Shopping and Remote Monitoring. Live Chat, Email Management, and Website Analytics. Call Center Skills Assessment. Call Center Employment Testing. On-Demand Call Center Software. Customer Interaction Management Solutions. Staffing Solutions for Call Centers. Call Center Cubicles Solutions. Call Center Incentive Solutions. Shumsky Promotional Products - www.shumsky.com. DALBAR - www.dalbar.com.

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Do-Not-Call Solutions - Buyer's Guide - Call Center Times

http://www.callcentertimes.com/BuyersGuide/DoNotCallSolutions/tabid/84/Default.aspx

Call Center Incentive Solutions. Voice and Data Solutions. Monitoring and Recording Solutions. Mystery Shopping and Remote Monitoring. Live Chat, Email Management, and Website Analytics. Call Center Skills Assessment. Call Center Employment Testing. On-Demand Call Center Software. Customer Interaction Management Solutions. Staffing Solutions for Call Centers. Call Center Cubicles Solutions. Cicero Discovery allows you to:. 183; Identify inconsistent workflow or missing steps. Quickly reduces redundant, m...

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Voice and Data Solutions - Buyer's Solutions - Call Center Times

http://www.callcentertimes.com/BuyersGuide/VoiceandDataSolutions/tabid/80/Default.aspx

Call Center Incentive Solutions. Voice and Data Solutions. Monitoring and Recording Solutions. Mystery Shopping and Remote Monitoring. Live Chat, Email Management, and Website Analytics. Call Center Skills Assessment. Call Center Employment Testing. On-Demand Call Center Software. Customer Interaction Management Solutions. Staffing Solutions for Call Centers. Call Center Cubicles Solutions. Voice and Data Solutions. More and more companies are choosing cloud based solutions. For good reason. Pricing ...

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Monitoring and Recording Solutions - Buyer's Guide - Call Center Times

http://www.callcentertimes.com/BuyersGuide/MonitoringandRecordingSolutions/tabid/83/Default.aspx

Call Center Incentive Solutions. Voice and Data Solutions. Monitoring and Recording Solutions. Mystery Shopping and Remote Monitoring. Live Chat, Email Management, and Website Analytics. Call Center Skills Assessment. Call Center Employment Testing. On-Demand Call Center Software. Customer Interaction Management Solutions. Staffing Solutions for Call Centers. Call Center Cubicles Solutions. Monitoring and Recording Solutions. Listen to Your Customers, Improve Your Business". One of the core features at t...

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Contact Center Call Automation. Natural interactions to improve. Experiences and reduce workload. Deliver excellent experiences across the entire voice network with intuitive and natural self-service and ever-available agents and operators. Eliminate hold times and IVR menus, reduce Agent Handle Time, minimize agent-to-agent transfers, and solve many common sources of caller dissatisfaction. Two weeks after we went live with Parlance, I walked into a senior. Director - Customer Care Center, Renown Health.

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Parlance | Parlance | Call Automation that People Like | 888-700-6263

Elevate Each Caller Experience. Move Beyond the Auto Attendant. Elevate the caller experience with call automation solutions that callers actually like. Decrease operator workload, gain insight and control over your voice network, and reduce expenses. Enjoy continuous performance assurance and worry-free call handling. Let Parlance worry about the details. Never Change: Six reasons to keep handling calls the same way (and even better reasons to change now). 400 West Cummings Park. Woburn, MA 01801.

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