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PERFORMANCESCOPE.COM

PerformanceScope- Guest Satisfaction Surveys

PerformanceScope measures guest satisfaction and employee engagement for restaurants from independents to national chains. What do your customers think?

http://www.performancescope.com/

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CONTACTS AT PERFORMANCESCOPE.COM

PerformanceScope, Inc.

Mark Netsch

5100 Edin●●●●●●●●●rial Blvd

Sui●●●203

Ed●●na , Minnesota, 55439

United States

1.95●●●●9000
in●●@performancescope.com

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PerformanceScope, Inc.

Mark Netsch

5100 Edin●●●●●●●●●rial Blvd

Sui●●●203

Ed●●na , Minnesota, 55439

United States

1.95●●●●9000
in●●@performancescope.com

View this contact

PerformanceScope, Inc.

Mark Netsch

5100 Edin●●●●●●●●●rial Blvd

Sui●●●203

Ed●●na , Minnesota, 55439

United States

1.95●●●●9000
in●●@performancescope.com

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PerformanceScope- Guest Satisfaction Surveys | performancescope.com Reviews

https://performancescope.com

PerformanceScope measures guest satisfaction and employee engagement for restaurants from independents to national chains. What do your customers think?

INTERNAL PAGES

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1

PerformanceScopeBlog - PerformanceScope

http://performancescope.com/blog

Building Your Company’s Vision – Harvard Business Review. Executive Summary Companies that enjoy enduring success have a core purpose and core values that remain fixed while their strategies and practices endlessly adapt to a changing world. The rare ability to balance continuity and change requiring a consciously practiced discipline is […]. CULTURE IS ABOUT PHILOSOPHY, NOT POLICY by service guru Shep Hyken. Creating the Living Brand – Harvard Business Review. CREATE A CUSTOMER-CENTRIC CULTURE. FACT: Fe...

2

PerformanceScopeCase Study - PerformanceScope

http://performancescope.com/case-study

Case Study for Leboulanger. In order to stay ahead of the intense competition within the fast casual segment, Le Boulanger needed to gauge the customer experience and utilize the data to optimize the guest experience, identify training gaps to improve employee performance and drive guest loyalty. Le Boulanger was looking to better connect with customers and wanted direct contact whenever possible. We wanted to know what our guests thought was working in our locations and what could be improved, offer...

3

PerformanceScope- Guest Satisfaction Surveys

http://performancescope.com/index.php

Strategy Culture Alignment workshops. Building Your Company’s Vision – Harvard Business Review. Executive Summary Companies that enjoy enduring success have a core purpose and core values that remain fixed while their strategies and practices endlessly adapt […]. CULTURE IS ABOUT PHILOSOPHY, NOT POLICY by service guru Shep Hyken. As I travel the world and work with clients from all types of industries, they all recognize the importance of customer service and the […]. Next Page ». WHAT OUR CLIENTS SAY.

4

PerformanceScopeServices - PerformanceScope

http://performancescope.com/services

What gets measured gets managed. What are the key factors that drive customer satisfaction for your organization? How do you hold managers and employees accountable for customer service? Daily voice of the customer feedback. Compare weekly, monthly, quarterly and annual trends. Compare guest satisfaction across locations. Compare guest satisfaction to national normative scores. Large, accurate and reliable sample sizes for advanced research. Quantify the strategy-to-performance gap. Successful franchisin...

5

PerformanceScopeCREATE A CUSTOMER-CENTRIC CULTURE - PerformanceScope

http://performancescope.com/create-a-customer-centric-culture

CREATE A CUSTOMER-CENTRIC CULTURE. CREATE A CUSTOMER-CENTRIC CULTURE. By: Customer service expert and New York Times best selling author Shep Hyken. The Six D’s of Creating a Customer-Centric Culture. And in their hiring, training and customer interactions, they make it clear that Helpful. Is what they are all about. It’s time to execute. The employees have been trained. Now it is time to implement and act on the customer service initiative. Everyone must know it and be on board with it even ...Now that ...

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LINKS TO THIS WEBSITE

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W.H. Bender & Associates - Partners

http://www.whbender.com/partners.html

OpenMenu(tm) has developed the first standard for online restaurant menus. OpenMenu provides a way to regulate the storing, sharing, and distribution of a restaurant's information and menu across the web. OpenMenu creates a system where one menu, in one location, controls how the information is shared, searched, and used, thus paving the way for accurate menu information on all restaurant-based solutions. http:/ OpenMenu.com. Erik’s DeliCafé, Inc. Promotional Marketing and Design.

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PerformanceScope- Guest Satisfaction Surveys

Strategy Culture Alignment workshops. Building Your Company’s Vision – Harvard Business Review. Executive Summary Companies that enjoy enduring success have a core purpose and core values that remain fixed while their strategies and practices endlessly adapt […]. CULTURE IS ABOUT PHILOSOPHY, NOT POLICY by service guru Shep Hyken. As I travel the world and work with clients from all types of industries, they all recognize the importance of customer service and the […]. Next Page ». WHAT OUR CLIENTS SAY.

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PerformanceScope

Your browser is currently set to block cookies. Please enable cookies before proceeding with the survey. Welcome, and thank you for taking time to give us your valuable input! NOTE: There is a 20 minute time limit to complete the survey. This web software has been optimized for. Internet Explorer 6, and Netscape 7.1 or higher, requiring cookies and JavaScript to be enabled. Undesirable results may occur with older versions or other browsers.

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