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pHc's Blog | Thoughts on word of mouth recommendations

Thoughts on word of mouth recommendations

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pHc's Blog | Thoughts on word of mouth recommendations | phconsulting.wordpress.com Reviews

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About | pHc's Blog

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Thoughts on word of mouth recommendations. We are passionate about helping organisations to improve customer satisfaction and consequently develop referral sales via word of mouth. Leave a Reply Cancel reply. Enter your comment here. Fill in your details below or click an icon to log in:. Address never made public). You are commenting using your WordPress.com account. ( Log Out. You are commenting using your Twitter account. ( Log Out. You are commenting using your Facebook account. ( Log Out.

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Mind the Gap! | pHc's Blog

https://phconsulting.wordpress.com/2010/07/08/mind-the-gap

Thoughts on word of mouth recommendations. Got me thinking are some organisations focusing on the wrong things? Should be a wake-up call to brand owners everywhere who perhaps get too focused on the developing a ‘brand image’ and perhaps neglect the ‘brand experience’ thus creating this gap. And as a final thought why not differentiate your product on the brand experience? Create a culture that oozes uniqueness and value? Laquo; Heard it through the grapevine. Date : July 8, 2010. Enter your comment here.

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Heard it through the grapevine | pHc's Blog

https://phconsulting.wordpress.com/2010/07/06/heard-it-through-the-grapevine

Thoughts on word of mouth recommendations. Heard it through the grapevine. PHc recently completed a major study into home builders’ brands in Scotland. And as you might expect, we have unearthed some interesting findings. Here are some ‘top-line’ facts –. 43 developer brands were spontaneously mentioned – and this was only in the central belt of Scotland! 8230;and then consider that buying a home is (for most people) the biggest single purchase they will ever make – how do they reach a decision? Ignore &...

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5 ways to encourage word of mouth referrals | pHc's Blog

https://phconsulting.wordpress.com/2010/07/02/5-ways-to-encourage-word-of-mouth-referrals

Thoughts on word of mouth recommendations. 5 ways to encourage word of mouth referrals. ONE: Get the Customer Experience Right Positive and Negative Word of Mouth are most often derived from your customer’s experience. Do you care about your customer’s overall experience? FOUR: Customer Referral Scheme It’s possible that you can generate great positive word of mouth from your existing customers by setting up a customer referral scheme. It’s used by all sorts of organisations, the more customers they ...

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As our name suggests we specialise in balance. The unique balance between customer and brand and how they interact with each other. Conventional marketing has worn-out and is getting less effective; time to harness the power of word-of-mouth and referral marketing. Welcome to the science of brand balance. www.phconsulting.org.uk. Wednesday, 7 July 2010. Marketing Week got me thinking – are some organisations focusing on the wrong things? The article does confirm old adage ‘under promise and over de...

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pHc's Blog | Thoughts on word of mouth recommendations

Thoughts on word of mouth recommendations. Got me thinking are some organisations focusing on the wrong things? Should be a wake-up call to brand owners everywhere who perhaps get too focused on the developing a ‘brand image’ and perhaps neglect the ‘brand experience’ thus creating this gap. And as a final thought why not differentiate your product on the brand experience? Create a culture that oozes uniqueness and value? Comments : Leave a Comment. Heard it through the grapevine. PHc recently completed ...

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