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The Consumer Behavior BlogConsumer behavior, shopping and retail marketing.
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Consumer behavior, shopping and retail marketing.
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The Consumer Behavior Blog | philgravesblog.blogspot.com Reviews
https://philgravesblog.blogspot.com
Consumer behavior, shopping and retail marketing.
philgravesblog.blogspot.com
The Consumer Behavior Blog: January 2009
http://philgravesblog.blogspot.com/2009_01_01_archive.html
The Consumer Behavior Blog. Consumer behavior, shopping and retail marketing. Saturday, 24 January 2009. Customer Satisfaction Surveys: Learning From American Express's Mistakes. So American Express really want to know what I think of their service and how they can make it better. Since I contacted them recently by phone I've received a customer satisfaction survey to complete. oh joy. Rather than simply ignore it, I thought I would share the experience here so that you can learn from their mistakes.
The Consumer Behavior Blog: February 2009
http://philgravesblog.blogspot.com/2009_02_01_archive.html
The Consumer Behavior Blog. Consumer behavior, shopping and retail marketing. Wednesday, 25 February 2009. Your Opinion Only Counts if You Have One. Fellas, you know the situation. Your partner arrives home from a shopping trip clutching a bag, almost deliriously satisfied with what she's acquired during her "retail therapy" and rushes upstairs to put on whatever it is. She reappears moments later and asks the question; "What do you think? Or worse still, "Don't you love it! What if you actually. And the...
The Consumer Behavior Blog: April 2009
http://philgravesblog.blogspot.com/2009_04_01_archive.html
The Consumer Behavior Blog. Consumer behavior, shopping and retail marketing. Friday, 24 April 2009. For complicated reasons (in as much as I'm doing what's been recommended to me and don't fully understand why) my primary consumer behaviour blog has moved house to here. Already, you'll find articles and discussions on several consumer topics:. Logic Vs Consumer's Unconscious Mind. In fact there is a series of posts exploring this issue). Consumers: Reality is Over-rated. The Problem With Eyes.
The Consumer Behavior Blog: The UK Goverment's Flawed Consumer Gamble
http://philgravesblog.blogspot.com/2008/12/uk-goverments-flawed-consumer-gamble.html
The Consumer Behavior Blog. Consumer behavior, shopping and retail marketing. Saturday, 6 December 2008. The UK Goverment's Flawed Consumer Gamble. So, in response to the economic woes our country is facing, the UK government has decided that it will reduce the rate of VAT on consumer purchases from 17.5% to 15%. This, it thinks, will encourage consumer spending and help fend off a nasty recession. They're also slashing the bank base rate too. So, let's look at this from a consumer perspective. Over the ...
The Consumer Behavior Blog: Moving House
http://philgravesblog.blogspot.com/2009/04/moving-house.html
The Consumer Behavior Blog. Consumer behavior, shopping and retail marketing. Friday, 24 April 2009. For complicated reasons (in as much as I'm doing what's been recommended to me and don't fully understand why) my primary consumer behaviour blog has moved house to here. Already, you'll find articles and discussions on several consumer topics:. Logic Vs Consumer's Unconscious Mind. In fact there is a series of posts exploring this issue). Consumers: Reality is Over-rated. The Problem With Eyes.
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kb-shopper-insight.blogspot.com
KB's SHOPPER INSIGHT BLOG: April 2010
http://kb-shopper-insight.blogspot.com/2010_04_01_archive.html
KB's SHOPPER INSIGHT BLOG. Professional with over 15 years of experience in business including: shopper and trade marketing, category management, sales and finance. I pledge to bring you my insights, ideas, and information from my work, research and of course my observations! Monday, April 19, 2010. Quick Trip - Dinner Tonight. Did you know that shopper's are spending more than money in your store? 1) In the meat aisle have 3-5 pictures and/or displays meals with the recipe cards and the ingredients.
kb-shopper-insight.blogspot.com
KB's SHOPPER INSIGHT BLOG: October 2010
http://kb-shopper-insight.blogspot.com/2010_10_01_archive.html
KB's SHOPPER INSIGHT BLOG. Professional with over 15 years of experience in business including: shopper and trade marketing, category management, sales and finance. I pledge to bring you my insights, ideas, and information from my work, research and of course my observations! Saturday, October 30, 2010. Getting on the Shopping List! Every Marketer wants their brand to be on the shopping list? After all, the shopper is the gate-keeper to the elusive consumer. With more people making lists, they are lookin...
kb-shopper-insight.blogspot.com
KB's SHOPPER INSIGHT BLOG: March 2012
http://kb-shopper-insight.blogspot.com/2012_03_01_archive.html
KB's SHOPPER INSIGHT BLOG. Professional with over 15 years of experience in business including: shopper and trade marketing, category management, sales and finance. I pledge to bring you my insights, ideas, and information from my work, research and of course my observations! Saturday, March 3, 2012. A Bad Customer Experience. Have you ever had a bad experience at a grocery store. Did it make you feel upset or embarrassed. Needless to say I paid my bill. But I was embarrassed, and felt awful. What I did .
kb-shopper-insight.blogspot.com
KB's SHOPPER INSIGHT BLOG: May 2010
http://kb-shopper-insight.blogspot.com/2010_05_01_archive.html
KB's SHOPPER INSIGHT BLOG. Professional with over 15 years of experience in business including: shopper and trade marketing, category management, sales and finance. I pledge to bring you my insights, ideas, and information from my work, research and of course my observations! Monday, May 10, 2010. How has the NEW ECONOMY changed shopper behaviour. I just came back from a 'girls' weekend away with a wonderful group of women. And I took note! We chose a closer city to visit. We ate in for two of the meals.
kb-shopper-insight.blogspot.com
KB's SHOPPER INSIGHT BLOG: Will you be shopping on line this holiday season?
http://kb-shopper-insight.blogspot.com/2010/11/will-you-be-shopping-on-line-this.html
KB's SHOPPER INSIGHT BLOG. Professional with over 15 years of experience in business including: shopper and trade marketing, category management, sales and finance. I pledge to bring you my insights, ideas, and information from my work, research and of course my observations! Saturday, November 20, 2010. Will you be shopping on line this holiday season? It can be ALOT better. I know I'd shop online more if they made some of these improvements. Improve the search capabilities. I'd love to hear back. On mo...
kb-shopper-insight.blogspot.com
KB's SHOPPER INSIGHT BLOG: November 2010
http://kb-shopper-insight.blogspot.com/2010_11_01_archive.html
KB's SHOPPER INSIGHT BLOG. Professional with over 15 years of experience in business including: shopper and trade marketing, category management, sales and finance. I pledge to bring you my insights, ideas, and information from my work, research and of course my observations! Saturday, November 20, 2010. Will you be shopping on line this holiday season? It can be ALOT better. I know I'd shop online more if they made some of these improvements. Improve the search capabilities. I'd love to hear back. I wal...
kb-shopper-insight.blogspot.com
KB's SHOPPER INSIGHT BLOG: The importance of understanding your shopper!!
http://kb-shopper-insight.blogspot.com/2010/11/importance-of-understanding-your.html
KB's SHOPPER INSIGHT BLOG. Professional with over 15 years of experience in business including: shopper and trade marketing, category management, sales and finance. I pledge to bring you my insights, ideas, and information from my work, research and of course my observations! Sunday, November 14, 2010. The importance of understanding your shopper! Here's how it went. We give each other big smiles, and I'm happy thinking I made the right choice, I am on my way to one awesome outfit for my gig. The sales l...
kb-shopper-insight.blogspot.com
KB's SHOPPER INSIGHT BLOG: Summerhill Market - A Rosedale gem, worth visiting!
http://kb-shopper-insight.blogspot.com/2010/12/summerhill-market-rosedale-gem-worth.html
KB's SHOPPER INSIGHT BLOG. Professional with over 15 years of experience in business including: shopper and trade marketing, category management, sales and finance. I pledge to bring you my insights, ideas, and information from my work, research and of course my observations! Sunday, December 5, 2010. Summerhill Market - A Rosedale gem, worth visiting! Why shop at Summerhill Market? It has excellent produce, meat and deli, a great selection of unique products, Montreal style bagels (my favourite), fun fo...
kb-shopper-insight.blogspot.com
KB's SHOPPER INSIGHT BLOG: Great Customer Service
http://kb-shopper-insight.blogspot.com/2011/05/great-customer-service.html
KB's SHOPPER INSIGHT BLOG. Professional with over 15 years of experience in business including: shopper and trade marketing, category management, sales and finance. I pledge to bring you my insights, ideas, and information from my work, research and of course my observations! Sunday, May 15, 2011. Have a loyal customer, keep them! If you don't have a loyal customer? Build one. Obvious, yes, but sadly it's not always done. Here's an example of a great customer experience by experts in the field, Starbucks!
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The Consumer Behavior Blog
The Consumer Behavior Blog. Consumer behavior, shopping and retail marketing. Friday, 24 April 2009. For complicated reasons (in as much as I'm doing what's been recommended to me and don't fully understand why) my primary consumer behaviour blog has moved house to here. Already, you'll find articles and discussions on several consumer topics:. Logic Vs Consumer's Unconscious Mind. In fact there is a series of posts exploring this issue). Consumers: Reality is Over-rated. The Problem With Eyes. In whatev...
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