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Point of Contact - A Communications Skills BlogComments from communications skills author and trainer Rich Gallagher.
http://point-of-contact.blogspot.com/
Comments from communications skills author and trainer Rich Gallagher.
http://point-of-contact.blogspot.com/
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Point of Contact - A Communications Skills Blog | point-of-contact.blogspot.com Reviews
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Comments from communications skills author and trainer Rich Gallagher.
point-of-contact.blogspot.com
Point of Contact - A Communications Skills Blog: April 2014
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Point of Contact - A Communications Skills Blog. Comments from communications skills author and trainer Rich Gallagher. Monday, April 14, 2014. Who are you calling old? What is wrong with this picture? People are rushing us into old age far too soon. I don’t mean from a standpoint of chronological age. Rather, I mean the indescribable social chasm beyond which we become sexless, out of touch, or looked upon with patronizing cuteness. Rich Gallagher, LMFT. Subscribe to: Posts (Atom). Rich Gallagher, LMFT.
Point of Contact - A Communications Skills Blog: Who are you calling old?
http://point-of-contact.blogspot.com/2014/04/who-are-you-calling-old.html
Point of Contact - A Communications Skills Blog. Comments from communications skills author and trainer Rich Gallagher. Monday, April 14, 2014. Who are you calling old? What is wrong with this picture? People are rushing us into old age far too soon. I don’t mean from a standpoint of chronological age. Rather, I mean the indescribable social chasm beyond which we become sexless, out of touch, or looked upon with patronizing cuteness. Rich Gallagher, LMFT. Subscribe to: Post Comments (Atom). I am a commun...
Point of Contact - A Communications Skills Blog: July 2014
http://point-of-contact.blogspot.com/2014_07_01_archive.html
Point of Contact - A Communications Skills Blog. Comments from communications skills author and trainer Rich Gallagher. Wednesday, July 02, 2014. Online Marketing: How to Make a Pain in the Ass of Yourself. The world is full of online marketing experts. Some of them are brilliant and have taught me a lot (I’m looking at you, David Newman. Squeezing people on your squeeze page. If you are offering me a free copy of 10 Tips for Better Tweets. I do need to point out that it is common practice for businesses...
Point of Contact - A Communications Skills Blog: Thoughts from a "book millionaire"
http://point-of-contact.blogspot.com/2014/03/thoughts-from-book-millionaire.html
Point of Contact - A Communications Skills Blog. Comments from communications skills author and trainer Rich Gallagher. Friday, March 28, 2014. Thoughts from a "book millionaire". One statistic I have always tracked for fun is the gross sales of my books. (I take actual unit sales figures when I have them, add reasonable estimates for things like foreign rights sales, and multiply them by the list price of my books.) Nowadays, my lifetime gross sales are approaching a million dollars. Writing is a skill.
Point of Contact - A Communications Skills Blog: February 2014
http://point-of-contact.blogspot.com/2014_02_01_archive.html
Point of Contact - A Communications Skills Blog. Comments from communications skills author and trainer Rich Gallagher. Monday, February 17, 2014. The secret to getting published: study the genre. Including things like foreign editions, second printings, and the like, there are over 40 books there. (The blanked-out ones are ghostwriting projects I cannot disclose under pain of death.) On average, I have cranked out one nationally published book every year or so since the mid-1990s. Go to a bookstore some...
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Comment Policy | AMACOM Books Blog
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Like Us on Facebook. Follow Us on Foursquare. Follow Us on Google. Connect to Us on LibraryThing. Join Our LinkedIn Group. Follow Us on Twitter. American Management Association website. Our rules are simple: type friendly, responding to the subject of the blog post without advertising (you know that fine line between informing and annoying). Be a part of the community and contribute to the conversation. Because we want to make this a great place for people to get together and talk. AMACOM Terms of Service.
Millennials with Kids Now Available on NetGalley | AMACOM Books Blog
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Like Us on Facebook. Follow Us on Foursquare. Follow Us on Google. Connect to Us on LibraryThing. Join Our LinkedIn Group. Follow Us on Twitter. American Management Association website. Random Quotes from New Books This May. Webcast Archived: 5 Proven Approaches for Mitigating Project Failure →. Millennials with Kids Now Available on NetGalley. May 4, 2015. An increasing number of Millennials are now parents, which is making marketing to this diverse generation even more difficult than it already was.
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Publications | Point of Contact Group
https://pointofcontactgroup.wordpress.com/publications
Point of Contact Group. Changing the way we communicate. Point of Contact Group founder Rich Gallagher is an internationally known author on communications and customer skills, whose books have been published worldwide in eight languages. Click on the links below to order these books online. National top 10 career skills book! How to Tell Anyone Anything: Breakthrough Techniques for Handling Difficult Conversations at Work. By Richard S. Gallagher. AMACOM Books, ISBN 0-8144-1015-4, $14.95. Great Customer...
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Training | Point of Contact Group
https://pointofcontactgroup.wordpress.com/training
Point of Contact Group. Changing the way we communicate. Many people think that good communications skills are a matter of being nice people or having a good attitude. But our training methodology takes a completely different approach – one that delivers measurable, proven results. Our programs don’t focus on attitude or personality. Instead, we deliver high-intensity, interactive workshops based on the performance psychology behind effective communication:. Our flagship Great Customer Connections. Do yo...
Point of Contact Group | Communications skills products and training
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New book hits #1 in customer service. The Customer Service Survival Kit. The latest book by Point of Contact Group founder Rich Gallagher, launched on March 27 as a #1 customer service bestseller. The Customer Service Survival Kit: Launch date March 27. The national launch for Rich Gallagher's new book. The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Service Situations. Becoming a Consummate Communicator. Rich Gallagher’s new book: The Customer Service Survival Kit.
Testimonials | Point of Contact Group
http://www.pointofcontactgroup.com/about-us/testimonials
8220;A wide chasm separates those who avoid difficult conversations and those who can handle them. Rich Gallagher draws on years of experience and research to give simple, effective steps to get from “here” to “there.”. CEO, The Verghis Group. 8220;(Point of Contact Group founder) Rich Gallagher is a customer service rock star! Chair Hotel and Restaurant Management, SUNY TC3. Former Dean of the College, Colgate University. To top to top. Ithaca, NY 14852-4023 USA. Telephone: 1 607 564 9878.
Case Studies | Point of Contact Group
http://www.pointofcontactgroup.com/case-studies
Here are some examples of the Point of Contact Group’s unique training approach in action with real clients:. 1 We towed your car away. Can we help you? The Point of Contact Group was invited to work with the parking and traffic bureau of a major university, to help improve their service quality. So, what does a parking and traffic bureau do? Among other things, they tow people’s cars away! Your car is in a safe place. I know where your car is. I can help you get your car back. This, in turn, dramaticall...
New book hits #1 in customer service
http://www.pointofcontactgroup.com/uncategorized/new-book-hits-1-in-customer-service
New book hits #1 in customer service. The Customer Service Survival Kit. The latest book by Point of Contact Group founder Rich Gallagher, launched on March 27 as a #1 customer service bestseller on Amazon.com. It also reached the top 3 in the communications skills and sales and selling categories, and has continued to sell strongly since its launch week. It is published by leading business publisher AMACOM Books in the USA, and also distributed worldwide by McGraw-Hill. The Customer Service Survival Kit.
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Point of Contact - A Communications Skills Blog
Point of Contact - A Communications Skills Blog. Comments from communications skills author and trainer Rich Gallagher. Thursday, September 29, 2016. On Tooting Your Horn. A little while ago, I ran into an old friend in town, and among other things she noted that I tended to toot my own horn on Facebook – in other words, that I often post about my speaking gigs, my books, or the good times I am having. 2) For me personally, there is almost a spiritual dimension to celebrating yourself. During the tou...
Point Of Contact
What is the product POC or POINT OF CONTACT? Point of Contact or POC products are ‘Electronic Connection Stabilizers’ or ‘Contact Enhancers’. Our main concentrate is a liquid polymer that has been developed to help sustain the life of your. Electronic equipment. It has been developed to reduce and/or eliminate a broken connection between. Two contacts. It acts as a bond or ‘POINT’ in which two contacts will once again create an electrical. Simply apply our concentrate POC 5.
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Point of Contention
The return of the 2001 MMO RTS. With a modern look and feel.
