postcallsurvey.net

Post Call Survey Docs

Phone Survey (Post Call). Post Call Survey is a survey application specifically designed for customer service teams. Post Call Survey is a highly effective way to get feedback from customers after support calls. The simplified description of how Post Call Survey works is shown in the diagram above. The exact flow and details vary depending on the survey types and hence detailed description on the workings can be found in the page associated with different survey types. Phone Survey (post call). In the in...

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Phone Survey (Post Call). Post Call Survey is a survey application specifically designed for customer service teams. Post Call Survey is a highly effective way to get feedback from customers after support calls. The simplified description of how Post Call Survey works is shown in the diagram above. The exact flow and details vary depending on the survey types and hence detailed description on the workings can be found in the page associated with different survey types. Phone Survey (post call). In the in...

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Post Call Survey Docs | postcallsurvey.net Reviews

https://postcallsurvey.net

Phone Survey (Post Call). Post Call Survey is a survey application specifically designed for customer service teams. Post Call Survey is a highly effective way to get feedback from customers after support calls. The simplified description of how Post Call Survey works is shown in the diagram above. The exact flow and details vary depending on the survey types and hence detailed description on the workings can be found in the page associated with different survey types. Phone Survey (post call). In the in...

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postcallsurvey.net

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Pricing - Post Call Survey Docs

http://postcallsurvey.net/pricing

Phone Survey (Post Call). Email and SMS surveys. Pricing depends on the number of agents/customer support staff and the call volume. For example if you have 5 agents and 50 calls per day, it equates to 5. 50 = 250 calls/day. Consider 25 operational days, total surveys per month can be a maximum of 250. 25 = 3000 surveys / month. At present there are no pre-defined plans. So please Contact Us. With the following details and we will send you the pricing. Average No of Calls / Surveys per day:.

2

Email Survey - Post Call Survey Docs

http://postcallsurvey.net/email-survey

Phone Survey (Post Call). Why Email Surveys are more effective. Email Survey and Web Survey. Email surveys are simple text based surveys. The recipient can reply the email with specific text or any descriptive response. Why Email Surveys are more effective. The complexity and the power of the Email Survey lies in the text or lexicon analysis. The emails are read by software algorithms which interpret and analyze the data and provide reports which are actionable for the customer service teams. Web survey ...

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FAQ-Technical - Post Call Survey Docs

http://postcallsurvey.net/faq-technical

Phone Survey (Post Call). How do I integrate Rislin Post Call Survey with our existing IVR / PBX / ACD? Can I use Rislin Post Call Survey with on premises PBX / ACD system? I am using cloud telephony solution already. Can I use with Rislin Post Call Survey. Can I record the question using our preferred voice talent and upload it myself? What file formats are supported for voice files? How do I download the responses including the voice messages? How do I use this application on premises? I am using cloud...

4

Phone Survey (Post Call) - Post Call Survey Docs

http://postcallsurvey.net/phone-survey-post-call

Phone Survey (Post Call). Phone Survey - Post Call. How auto transfer works. How to script questions. How to add agents. How to get CLID. How to export data. How to find my telephone number. How to send a survey request by email after call. Phone Survey - Post Call. Phone Survey (Post Call) works in two ways. On getting the assigned telephone number. In both cases, the participant (i.e caller) will be asked few short questions and responses are collected via phone keypad or voice. How auto transfer works.

5

FAQ-General - Post Call Survey Docs

http://postcallsurvey.net/faq-general

Phone Survey (Post Call). What is agent bias. What can be done about agent bias. What is survey participant bias and what can I do about it? What is Net Promoter Score (NPS). Why should I use Post call email survey? What is SMS survey? What are the benefits of using SMS survey along with post call phone survey? Do you support outbound phone survey? What languages are supported? What countries are supported? What happens to the data if I cancel the subscription. What is agent bias. Simple answer - You can...

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rislin.com

Rislin - Omni Channel Survey & Feedback Application

http://www.rislin.com/survey.html

DSP and Embedded Systems Development. Omni Channel Survey and Feedback Application. Omni Channel Survey is a multichannel survey and customer feedback application supporting Phone, Email, Web, SMS and Social Media. Supporting multiple channels for survey and feedback from customers enables the business to get a consolidated view. Phone, SMS, Web, Email, Twitter. Hosted or On Premise. Cloud or on-premise option. Email and SMS survey. Simple and highly effective. What is Omni Channel Survey Application.

risln.com

Rislin - Omni Channel Survey & Feedback Application

http://risln.com/survey.html

DSP and Embedded Systems Development. Omni Channel Survey and Feedback Application. Omni Channel Survey is a multichannel survey and customer feedback application supporting Phone, Email, Web, SMS and Social Media. Supporting multiple channels for survey and feedback from customers enables the business to get a consolidated view. Phone, SMS, Web, Email, Twitter. Hosted or On Premise. Cloud or on-premise option. Email and SMS survey. Simple and highly effective. What is Omni Channel Survey Application.

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Post Call Survey Docs

Phone Survey (Post Call). Post Call Survey is a survey application specifically designed for customer service teams. Post Call Survey is a highly effective way to get feedback from customers after support calls. The simplified description of how Post Call Survey works is shown in the diagram above. The exact flow and details vary depending on the survey types and hence detailed description on the workings can be found in the page associated with different survey types. Phone Survey (post call). In the in...

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