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Cloud contact centreCloud contact centre - skills based ACD call queues, predictive dialler, blending, scripting, reports and call recording.
http://www.poweredbyrostrvm.com/
Cloud contact centre - skills based ACD call queues, predictive dialler, blending, scripting, reports and call recording.
http://www.poweredbyrostrvm.com/
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UNITED KINGDOM
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UNITED KINGDOM
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Cloud contact centre | poweredbyrostrvm.com Reviews
https://poweredbyrostrvm.com
Cloud contact centre - skills based ACD call queues, predictive dialler, blending, scripting, reports and call recording.
poweredbyrostrvm.com
Cloud contact centre FAQs - poweredbyrostrvm
https://poweredbyrostrvm.com/faq
Click on a question to reveal the answer. If you can’t find what you need just contact us. Do I pay a monthly fee for all of my agents? What do my agents need? Your agents need a phone to take and make calls, a Windows PC [Windows 7 or above] to use our software and a reliable internet connection to one of our data centres. Can I change how the desktop looks . for example can I add my logo? Is your internet connection secure? Is my data held securely? Yes Security of your data and systems is a key concer...
Cloud Contact Packages - poweredbyrostrvm
https://poweredbyrostrvm.com/cloud-hosting
8216;On hook’ queuing. Per agent per month. Per agent per month. Want the best but. Not ready for Cloud? Can be put in your hands,. Installed on your servers,. Volume and contract period discounts may apply. Quoted costs exclude initial setup charges and VAT. Queue announcements – our voice or yours. Call recording and retrieval. Self-service adds, moves and changes. Comprehensive, hand-holding support. Dialling mode by campaign. Call recording and retrieval. Self-service adds, moves and changes.
Downloads - poweredbyrostrvm
https://poweredbyrostrvm.com/downloads
Click here to download Secure IP. You will need the password/private key that identifies your poweredbyrostrvm. Installation for this software to be functional. Data security is critical in Cloud environments. Secure IP delivers exceptional levels of secure performance. Encryption to prevent snooping. Private keys for service security. Follow us on Twitter. We are Social. Connect with us. Poweredbyrostrvm is a trading style of Rostrvm Solutions Limited.
Cookie Policy - poweredbyrostrvm
https://poweredbyrostrvm.com/cookie-policy
Which offers guidance for all modern browsers. Follow us on Twitter. We are Social. Connect with us. Poweredbyrostrvm is a trading style of Rostrvm Solutions Limited. This website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish. Accept.
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Case studies Archives - Rostrvm Solutions Ltd
http://www.rostrvm.com/category/case-studies
Automatic Call Distribution (ACD). Supporting call centre agents. Services – Hints & tips. Call centre calculator app. Research & opinion. What is that ‘V’ about? Terms & conditions. The team at Aquira helps big brand companies sell more. Lots more. To do that, they use direct marketing. All sorts of it. From mobile and telemarketing to social media, web and email marketing. Aston Villa Football Club. Aston Villa has thousands of fans who are the lifeblood of the club, and its Consumer Sales Department i...
Introducing rostrvm for Housing - Rostrvm Solutions Ltd
http://www.rostrvm.com/introducing-rostrvm-for-housing
Automatic Call Distribution (ACD). Supporting call centre agents. Services – Hints & tips. Call centre calculator app. Research & opinion. What is that ‘V’ about? Terms & conditions. Introducing rostrvm for Housing. Introducing rostrvm for Housing. Is income the heart of your organisation? Is a proactive contact solution specifically for the Housing sector to address the financial challenges created by Universal Credit (UC). Rising rent arrears with collection rates dropping to below 80%. See what we do.
Services - Consulting Services - Rostrvm Solutions Ltd
http://www.rostrvm.com/services-professional-services/services-consulting-services
Automatic Call Distribution (ACD). Supporting call centre agents. Services – Hints & tips. Call centre calculator app. Research & opinion. What is that ‘V’ about? Terms & conditions. Services – Consulting Services. We have hundreds of man-years experience in contact centre solutions across the world, which has allowed our people to gather expert knowledge and competence in the delivery of these solutions. Identification of ‘quick win’ opportunities that can be implemented with minimal investment/change.
Contact Centre Management Information & Analytics
http://www.rostrvm.com/solutions/solutions-managing-performance-call-centre-back-office-analysis/solutions-supervisor-management-information
Automatic Call Distribution (ACD). Supporting call centre agents. Services – Hints & tips. Call centre calculator app. Research & opinion. What is that ‘V’ about? Terms & conditions. Know the score when conducting business. SuperVisor – Management Information. Contact Centre Management Information and Analytics. Make real-time performance visible to all call centre members. . Is made available to team leaders, supervisors and contact centre managers. Are provided for analysis and forward planning. There ...
ResourceBroker - Task blending - Rostrvm Solutions Ltd
http://www.rostrvm.com/solutions/solutions-managing-performance-call-centre-back-office-analysis/solutions-resourcebroker-task-blending
Automatic Call Distribution (ACD). Supporting call centre agents. Services – Hints & tips. Call centre calculator app. Research & opinion. What is that ‘V’ about? Terms & conditions. Know the score when conducting business. ResourceBroker – Task blending. ResourceBroker – Task blending. Everywhere we go we see team leaders spending time monitoring overall activity and – to maintain an overall service balance – moving people from one task to another. To learn more about how rostrvm. Can help you why not g...
Supporting call centre agents - Rostrvm Solutions Ltd.
http://www.rostrvm.com/solutions/solutions-desktop-optimisation/solutions-callguide-supporting-call-centre-agents
Automatic Call Distribution (ACD). Supporting call centre agents. Services – Hints & tips. Call centre calculator app. Research & opinion. What is that ‘V’ about? Terms & conditions. Singing from the same hymn-sheet with intelligent scripting and composed processes. CallGuide – Supporting Call Centre Agents. CallGuide – Supporting Call Centre Agents. Unlike standalone scripting systems the integral linkage with the rostrvm. Call routing and rostrvm. Means that the single CallGuide interface can. Our plan...
Contact centre and back office hints and tips - Rostrvm Solutions Ltd,
http://www.rostrvm.com/services-professional-services/services-ongoing-support/hints-tips
Automatic Call Distribution (ACD). Supporting call centre agents. Services – Hints & tips. Call centre calculator app. Research & opinion. What is that ‘V’ about? Terms & conditions. Services – Hints & tips. Services Hints and tips. This series of quick tips and articles is aimed at supporting technical users of rostrvm. With tips and ideas to get the most out of the rostrvm. System. The articles and ideas are derived from some of the most common ‘How do I? 8217; questions received at our service desk.
Call centre calculator mobile app - Rostrvm Solutions Ltd
http://www.rostrvm.com/planning-tools/call-centre-calculator-mobile-app
Automatic Call Distribution (ACD). Supporting call centre agents. Services – Hints & tips. Call centre calculator app. Research & opinion. What is that ‘V’ about? Terms & conditions. Call centre calculator mobile app. Our call centre calculator mobile app calculates the number of staff needed to deal effectively with your inbound calls. The calculator provides an instant indication of the number of people needed to man call centre phones whilst meeting the required service level targets. See what we do.
Solutions - Rostrvm Solutions Ltd
http://www.rostrvm.com/solutions
Automatic Call Distribution (ACD). Supporting call centre agents. Services – Hints & tips. Call centre calculator app. Research & opinion. What is that ‘V’ about? Terms & conditions. A complete symphony of products for the contact centre. Call centre and back office solutions. The effectiveness of your call centre and its supporting processes can be the difference between a successful business and a failure. The rostrvm suite ensures contact is handled as professionally and efficiently as possible. 8211;...
What is that 'V' about? - Rostrvm Solutions Ltd
http://www.rostrvm.com/about-rostrvm-solutions/what-is-that-v-about
Automatic Call Distribution (ACD). Supporting call centre agents. Services – Hints & tips. Call centre calculator app. Research & opinion. What is that ‘V’ about? Terms & conditions. What is that ‘V’ about? What is that ‘V’ about? One of the first questions we get asked by new friends is “What’s that v all about? 8221; So here’s a quick lesson on how to pronounce ‘rostrvm’ …. It’s quite easy the v is pronounced as a u so rostrvm. Why did we choose rostrvm instead of rostrum? The conductor of an orchestra...
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Cloud contact centre
Hosted in our cloud. Click to learn more. Click to learn more. How can our cloud help you? Read the latest research. Click to download the free report. Everything your contact centre should be. To be the best you need the best. Take the vast knowledge and experience of Rostrvm Solutions, the leading, established and trusted contact centre software provider. Choose and use intuitive, high-performing and flexible apps your way, in the cloud. The dialler solution ensures productivity and structure for our a...
Cloud contact centre
Hosted in our cloud. Click to learn more. Click to learn more. How can our cloud help you? Read the latest research. Click to download the free report. Everything your contact centre should be. To be the best you need the best. Take the vast knowledge and experience of Rostrvm Solutions, the leading, established and trusted contact centre software provider. Choose and use intuitive, high-performing and flexible apps your way, in the cloud. The dialler solution ensures productivity and structure for our a...
Cloud contact centre
Hosted in our cloud. Click to learn more. Click to learn more. How can our cloud help you? Read the latest research. Click to download the free report. Everything your contact centre should be. To be the best you need the best. Take the vast knowledge and experience of Rostrvm Solutions, the leading, established and trusted contact centre software provider. Choose and use intuitive, high-performing and flexible apps your way, in the cloud. The dialler solution ensures productivity and structure for our a...
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