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RAG Scores | Customer Experence MeasuredCustomer Experence Measured (by RAG Scores)
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Customer Experence Measured (by RAG Scores)
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RAG Scores | Customer Experence Measured | ragscores.wordpress.com Reviews
https://ragscores.wordpress.com
Customer Experence Measured (by RAG Scores)
ragscores.wordpress.com
Its Always Time for …… Back to the Basics | RAG Scores
https://ragscores.wordpress.com/2012/06/26/its-always-time-for-back-to-the-basics
Skip to primary content. Its Always Time for Back to the Basics. June 26, 2012. Last week I wrote about my personal experiences with some Big Brands and asked you “Do Big Brands disappoint you? My experiences tell me that as Brands grow and start their journey with standards, processes and systems that need to keep their focus on the purpose of building Customer Relationships. Rather than just the activity. It’s always time for Back to the Basics…. The remote controller of the bell stopped functioning an...
Interaction Audit | RAG Scores
https://ragscores.wordpress.com/our-offerings/interaction-audit
Skip to primary content. Mapped ongoing will ensure you improve Satisfaction and optimize Cost. Our trained shoppers create real-life situations and anonymously evaluate elements critical to your business success like Selling skills, Process Efficiency, Knowledge, speed of Service. When answers and insights are required with intricate details on a continuous basis, R. Scores audits the calls as a third-party. Our Interaction Audits are ideal for:. Call centres – R. Scores audits the calls as a third-party.
Integrating “Knowledge-Learning-Actions” | RAG Scores
https://ragscores.wordpress.com/2012/07/20/integrating-knowledge-learning-actions
Skip to primary content. July 20, 2012. An organization that values learning never gives in to the temptation for blindly sticking to “business-as-usual” way of thinking and continuously challenges its methods and traditional way of doing things. Primarily comes from past experiences, benchmarking and the talent pool. A result of what the organization did or did not do coupled with environmental learning. Actions: What an organization actually does with the knowledge and learning. Additionally, the compa...
Our Offerings | RAG Scores
https://ragscores.wordpress.com/our-offerings
Skip to primary content. There are business benefits to providing a consistent and outstanding customer experience. Can you afford a bad service experience,. Knowing that 4 our 5 customers who have a bad service experience will tell others about it. Others may switch service providers without even giving a chance to rectify the issue. So how can a service provider (telecom, retail, healthcare, BPO, bank, insurer, or investment firm) demonstrate commitment to customers and continue to win their trust?
RAG Scores | RAG Scores
https://ragscores.wordpress.com/author/ragscores
Skip to primary content. Skip to secondary content. Author Archives: RAG Scores. RAG Scores specializes in Customer Experience Management through actually experiencing the services after a detailed mapping of all aspects of the service experience. August 7, 2012. Can Technology change the Service Experience or does it only Enable Service? This typically happens, due to lack of a comprehensive design and a thorough strategy to build and cash-in on the tools that technology can bring. Technology as a t...
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Our Work
http://www.ragscores.com/our-work.html
How do we convert multiple audits and interactions into one clear set of actionables? One set of actionables : It’s Easy, It’s Real. Scores team strongly believes too much feedback at a single instance is like "Too Much Sun". Scores team collates inputs of all kinds, however to ensure you manage quality consistently, we provide only with relevant set of actionables at one point of time to ensure proper implementation. Project : Outlet Mystery Audit. Stores audited for Standardization and Service.
Interaction audit
http://www.ragscores.com/interaction-audit.html
Mapped ongoing will ensure you improve Satisfaction and optimize Cost. Our trained shoppers create real-life situations and anonymously evaluate elements critical to your business success like Selling skills, Process Efficiency, Knowledge, speed of Service. When answers and insights are required with intricate details on a continuous basis, R. Scores audits the calls as a third party. Our Interaction Audits are ideal for:. Call centres - R. Scores audits the calls as a third party. People Capability buil...
What we do
http://www.ragscores.com/what-we-do.html
There are business benefits to providing a consistent and outstanding customer experience. Can you afford a bad service experience,. Knowing that 4 our 5 customers who have a bad service experience will tell others about it. Others may switch service providers without even giving a chance to rectify the issue. So how can a service provider (telecom, retail, healthcare, BPO, bank, insurer, or investment firm) demonstrate commitment to customers and continue to win their trust? Scores a Mystery Shopping Pr...
Special Offer
http://www.ragscores.com/special-offer-section.html
We offer unique Risk Free Trial. In our field, we are the only ones who provide a Service Guarantee. Our shoppers are individually selected, trained and certified by us. We offer customer insight for client's training plans, Service policy and processes. We pledge to match any 'Like for Like' Mystery Shopping or Audit quotation. Our 24/7 Web based Reporting System keeps you updated all the time. Click Here to contact us. Risk Free Trial Offer": Try out any of our offerings for a trial period upto 3 months.
Conformance Audit
http://www.ragscores.com/conformance-audit.html
Ensure a continuous monitoring of your organization’s key pulse points Sales Points, Service Centers, Call Center. Scores work with a wide variety of brands and retailers on an ongoing and ad-hoc basis to improve compliance to basics. Our trained shoppers evaluate:. Front and Back of house assessments. Stock availability and Store standards measurements. Merchandising and other SOPs. Employee adherence to standards. To learn more about Conformance Audit contact us. And ask for a customized session. Optim...
Why us
http://www.ragscores.com/why-us.html
Scores is a fully owned brand of Service Solutions. It was born out of a need repeatedly highlighted by our clients "How to understand REAL customer experience". Scores specializes in Customer Experience Management. Through actually experiencing the services after a detailed mapping of all aspects. The focus remains on not reporting but analysis leading to action focused on bringing change directed towards business objectives of the organization. Why are we different? As a project plan. As assignment is ...
Benchmarking
http://www.ragscores.com/benchmarking.html
Gain a competitive edge to enhance your customer’s experience. When you decide to take the competition head-on, R. Scores Benchmarking provides you with the right answers and insights are required within a very limited time span. We study how your Service does versus your Competition and Best-in-Class Service Industry by Benchmarking, Focused Groups and Mystery Shopping. Through our careful customization and profiling we identify the correct sample to quickly turnaround your project. Detailed pre-launch ...
Lifecycle Audit
http://www.ragscores.com/lifecycle-audit.html
Measure your customer’s experience across various stages of lifecycle and all touch-points, to make a crucial impact on revenue and retention. Scores Lifecycle Audits are highly effective in getting feedback from customers and are key to providing actionable inputs in measuring, managing and improving customer experience. Through Life Cycle Audits. Empowering your teams to ensure they are delivering the best experiences and improving training with continuous real-time feedback. Risk Free Trial Offer":Try...
Altemate Channel Audit
http://www.ragscores.com/channel-audit.html
Build a sharp service platform via alternate service channels. Like Web, IVR, Mobile, SMS or email. Scores realizes the fast growing adoption of alternate channels. These are crucial tools for organizations to standardize service delivery while optimizing operations cost. However, the design and implementation of these customer-facing technologies form a lasting part of a customer’s experience. To learn how we can help you in maximizing benefit from all your Alternate Channels, contact us. People Capabil...
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Cotton T-Shirt Rags, Shop Towels and Wiping Rags - RagsCo
Quality Towels and Rags. Open To The Public. RagsCo supplies new 100% Cotton Rags, Recycled Rags, Shop Towels, Wiping Rags and Bar Mop Towels in bulk. A division of Rosco Rags. 16 x 19 28oz Terry Bar Mops - 100dz. 16" x 24" Reclaimed Blue Huck Towels 50lbs. All White Cotton T-Shirt Rags 1000lbs. Shop Towels 14x14 155LBS 2500. Reclaimed Colored Knit 50lb Box. Shop Towels Bleached Route Ready 155lbs 14x14 2500. NEW and RECLAIMED RAGS. Wiping Rags, Towels and Shop Rags. Wiping Rags and Towels.
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Welcome to RAG Scores
Inspect what you Expect. This is exactly what R. We measure the experience of your customers providing constant inflow of inputs to the management through:. Scores creates customized programs that assist Management to prioritize actions. Core focus areas are:. 1Monitor and measure Service Performance. 3Employee awareness- what is important in serving customers. 4Provide feedback from Service Front-line. 5Asset Protection Monitor facility conditions. 6Ensure product/service delivery quality as per SOPs.
RAG Scores | Customer Experence Measured
Skip to primary content. Skip to secondary content. August 7, 2012. Can Technology change the Service Experience or does it only Enable Service? With today’s fast paced growth and exploding customer base, technology has become an inseparable element for any Service Design in an Organization. And there are plenty of claims of “Technology drives the Customer Service Experience” by various IT companies (hardware and software). They need to map their Customers’ expectations, the Organization’s po...The selec...
Rag's Corner
News via Rag’s Corner. News via Rag’s Corner. Welcome to Rag's Corner. Depending upon your level of interest and permissions granted, this site will offer a different expected experience over time. We thank you for your interest and will review your reference for membership according to the limits of the site. Smartphone antitheft software is one step away from becoming law in California. This content is restricted to site members. If you are an existing user, please log in. New users may registe...WordP...
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Grant Ragsdale | Alexander Technique in West Yorkshire
Alexander Technique in West Yorkshire. Skip to primary content. Skip to secondary content. Member of the Society of Teachers of the Alexander Technique. I qualified as an Alexander teacher in 1994 after 3 years training. Since then I have been teaching the Technique to the general public in Leeds and Hebden Bridge. For many years I have also taught the Technique to music students at Leeds College of Music. For details of individual and group classes in the Leeds area. Lessons in Hebden Bridge.
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