itsmspot.blogspot.com
The Spot for ITIL Service Management: Get Started with ITIL Change Management
http://itsmspot.blogspot.com/2010/02/get-started-with-itil-change-management.html
The Spot for ITIL Service Management. Practical implementation insight and advice from a Certified ITIL Expert Consultant and former ITIL Instructor. This is a site for IT Professionals, from all types of organizations, who face many of the day to day challenges associated with using the ITIL best practice guidelines to improve their IT processes. Feel free to take a look, take what you need and give us your feedback on what you'd like to see more of. Wednesday, February 24, 2010. For example, a modifica...
itsmspot.blogspot.com
The Spot for ITIL Service Management: Finally an ITIL article that begins to address real concerns.
http://itsmspot.blogspot.com/2012/03/finally-itil-article-that-begins-to.html
The Spot for ITIL Service Management. Practical implementation insight and advice from a Certified ITIL Expert Consultant and former ITIL Instructor. This is a site for IT Professionals, from all types of organizations, who face many of the day to day challenges associated with using the ITIL best practice guidelines to improve their IT processes. Feel free to take a look, take what you need and give us your feedback on what you'd like to see more of. Saturday, March 10, 2012. Saturday, March 10, 2012.
itsmspot.blogspot.com
The Spot for ITIL Service Management: 4 Components of A Successful IT Strategy:
http://itsmspot.blogspot.com/2011/05/4-components-of-successful-it-strategy.html
The Spot for ITIL Service Management. Practical implementation insight and advice from a Certified ITIL Expert Consultant and former ITIL Instructor. This is a site for IT Professionals, from all types of organizations, who face many of the day to day challenges associated with using the ITIL best practice guidelines to improve their IT processes. Feel free to take a look, take what you need and give us your feedback on what you'd like to see more of. Monday, May 02, 2011. Monday, May 02, 2011. Project M...
itsmspot.blogspot.com
The Spot for ITIL Service Management: How to Keep ITIL Project Momentum
http://itsmspot.blogspot.com/2011/11/how-to-keep-itil-project-momentum.html
The Spot for ITIL Service Management. Practical implementation insight and advice from a Certified ITIL Expert Consultant and former ITIL Instructor. This is a site for IT Professionals, from all types of organizations, who face many of the day to day challenges associated with using the ITIL best practice guidelines to improve their IT processes. Feel free to take a look, take what you need and give us your feedback on what you'd like to see more of. Wednesday, November 09, 2011. Don't get too ambitious.
itsmspot.blogspot.com
The Spot for ITIL Service Management: ITIL OUTSOURCING
http://itsmspot.blogspot.com/2012/06/itil-outsourcing.html
The Spot for ITIL Service Management. Practical implementation insight and advice from a Certified ITIL Expert Consultant and former ITIL Instructor. This is a site for IT Professionals, from all types of organizations, who face many of the day to day challenges associated with using the ITIL best practice guidelines to improve their IT processes. Feel free to take a look, take what you need and give us your feedback on what you'd like to see more of. Friday, June 01, 2012. Friday, June 01, 2012. This is...
itsmspot.blogspot.com
The Spot for ITIL Service Management: Outsourcing Leadership - Article - The RFP Pricing Template: A Tool for Provider Selection, Negotiations and Contract Management
http://itsmspot.blogspot.com/2010/11/outsourcing-leadership-article-rfp.html
The Spot for ITIL Service Management. Practical implementation insight and advice from a Certified ITIL Expert Consultant and former ITIL Instructor. This is a site for IT Professionals, from all types of organizations, who face many of the day to day challenges associated with using the ITIL best practice guidelines to improve their IT processes. Feel free to take a look, take what you need and give us your feedback on what you'd like to see more of. Tuesday, November 23, 2010. Tuesday, November 23, 2010.
itsmspot.blogspot.com
The Spot for ITIL Service Management: Incident or Service Request?
http://itsmspot.blogspot.com/2010/05/incident-or-service-request.html
The Spot for ITIL Service Management. Practical implementation insight and advice from a Certified ITIL Expert Consultant and former ITIL Instructor. This is a site for IT Professionals, from all types of organizations, who face many of the day to day challenges associated with using the ITIL best practice guidelines to improve their IT processes. Feel free to take a look, take what you need and give us your feedback on what you'd like to see more of. Sunday, May 16, 2010. Incident or Service Request?
itsmspot.blogspot.com
The Spot for ITIL Service Management: Differences between standard changes and service requests:
http://itsmspot.blogspot.com/2009/03/differences-between-standard-changes.html
The Spot for ITIL Service Management. Practical implementation insight and advice from a Certified ITIL Expert Consultant and former ITIL Instructor. This is a site for IT Professionals, from all types of organizations, who face many of the day to day challenges associated with using the ITIL best practice guidelines to improve their IT processes. Feel free to take a look, take what you need and give us your feedback on what you'd like to see more of. Friday, March 27, 2009. Service Request are requests ...
SOCIAL ENGAGEMENT