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Remarkable Service!

REMARKABLE SERVICE SPOKEN HERE". Friday, January 23, 2009. The Seven Sins of Service Quality. In the service industry, are you 'clerking'. Or are you working. To meet the individual needs of every customer? In order to excel, we need to identify areas of opportunity. There can be no remarkable service with apathy, a brush off, extreme casualness, words of condescension, robotism, quoting the rulebook, or the ever-annoying runaround. Those are the seven sins of service quality. Janet Bartman is the Commun...

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Remarkable Service! | remarkableservice.blogspot.com Reviews

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REMARKABLE SERVICE SPOKEN HERE. Friday, January 23, 2009. The Seven Sins of Service Quality. In the service industry, are you 'clerking'. Or are you working. To meet the individual needs of every customer? In order to excel, we need to identify areas of opportunity. There can be no remarkable service with apathy, a brush off, extreme casualness, words of condescension, robotism, quoting the rulebook, or the ever-annoying runaround. Those are the seven sins of service quality. Janet Bartman is the Commun...

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Remarkable Service! | remarkableservice.blogspot.com Reviews

https://remarkableservice.blogspot.com

REMARKABLE SERVICE SPOKEN HERE". Friday, January 23, 2009. The Seven Sins of Service Quality. In the service industry, are you 'clerking'. Or are you working. To meet the individual needs of every customer? In order to excel, we need to identify areas of opportunity. There can be no remarkable service with apathy, a brush off, extreme casualness, words of condescension, robotism, quoting the rulebook, or the ever-annoying runaround. Those are the seven sins of service quality. Janet Bartman is the Commun...

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remarkableservice.blogspot.com

1

Remarkable Service!: November 2008

http://remarkableservice.blogspot.com/2008_11_01_archive.html

REMARKABLE SERVICE SPOKEN HERE". Saturday, November 22, 2008. I am a proud member of LaunchPad Inland NW. Are you as remarkable as a Purple Cow? Cows, after you've seen one or two or ten, are boring. Now that would be remarkable and remembered. Is your business a purple cow, or just another brown cow in the field? That I am still talking about five years later. Where do service inconsistencies appear? This is important because, whatever your industry is,. I bet you are not the only ones who do what you do.

2

Remarkable Service!: The Concierge & The Chocolate Chip Cookies

http://remarkableservice.blogspot.com/2009/01/concierge-chocolate-chip-cookies.html

REMARKABLE SERVICE SPOKEN HERE". Saturday, January 10, 2009. The Concierge and The Chocolate Chip Cookies. I am on a personal mission to wipe out the phrase, "No Problem" from the service industry. Recently I was traveling, and I was staying at a familiar business-class hotel. Each afternoon, the hotel baker brought a large, irresistible tray of freshly baked chocolate chip cookies to the concierge desk. And then his eyes reverted back to his computer screen. All that effort into baking cookies, and.

3

Remarkable Service!: Part 2: Yes, there is a Language of Really Remarkable Service

http://remarkableservice.blogspot.com/2008/12/yes-there-is-language-of-really.html

REMARKABLE SERVICE SPOKEN HERE". Friday, December 12, 2008. Part 2: Yes, there is a Language of Really Remarkable Service. It is a long way. From your brain, with a good idea. Like this, to your lips. Which want to cooperate, but take time to train correctly.". I discovered that there is a language of remarkable service, and. You can change an entire company by changing one little word. Not, "yeah," "uh-huh," "okay," "sure," or "no problem.". Certainly. (Instead of "yeah."). Instead of "no problem.").

4

Remarkable Service!: Your Power Hour

http://remarkableservice.blogspot.com/2009/01/your-power-hour.html

REMARKABLE SERVICE SPOKEN HERE". Saturday, January 10, 2009. The needs of early and late-day customers are no different than peak hour selling. Be ready for every customer, squeezing excellence out to the edges of each day. This is the time to reward achievement! Today, I share one of my best secrets: "Your Power Hour.". It's rare that I meet someone who has not shopped at Nordstrom. Squeezing excellence out to the edges of each day. Double my daily volume. By staying fresh and engaged for late customers...

5

Remarkable Service!: The Seven Sins of Service Quality

http://remarkableservice.blogspot.com/2009/01/seven-sins-of-service-quality.html

REMARKABLE SERVICE SPOKEN HERE". Friday, January 23, 2009. The Seven Sins of Service Quality. In the service industry, are you 'clerking'. Or are you working. To meet the individual needs of every customer? In order to excel, we need to identify areas of opportunity. There can be no remarkable service with apathy, a brush off, extreme casualness, words of condescension, robotism, quoting the rulebook, or the ever-annoying runaround. Those are the seven sins of service quality. Janet Bartman is the Commun...

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Remarkable Service!

REMARKABLE SERVICE SPOKEN HERE". Friday, January 23, 2009. The Seven Sins of Service Quality. In the service industry, are you 'clerking'. Or are you working. To meet the individual needs of every customer? In order to excel, we need to identify areas of opportunity. There can be no remarkable service with apathy, a brush off, extreme casualness, words of condescension, robotism, quoting the rulebook, or the ever-annoying runaround. Those are the seven sins of service quality. Janet Bartman is the Commun...

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