crmzen.blogspot.com
Zen: The Art of CRM: March 2012
http://crmzen.blogspot.com/2012_03_01_archive.html
Zen: The Art of CRM. I have learnt that the best way to do CRM is TO JUST BE IT. The path to CRM Zen cannot be far away. This blog has slowly morphed into ways of doing CRM and hence the change in tag to CRMZEN. Wednesday, March 14, 2012. Mr Privileged Customer . Please get in line. All along the bank has communicated to me on how important I am as a customer and how privileged they are to have me as a customer. It was happy - happy relationship. Till further developments, fingers crossed.
crmzen.blogspot.com
Zen: The Art of CRM: Campaign is not for the Wild Hearted
http://crmzen.blogspot.com/2013/10/campaign-is-not-for-wild-hearted.html
Zen: The Art of CRM. I have learnt that the best way to do CRM is TO JUST BE IT. The path to CRM Zen cannot be far away. This blog has slowly morphed into ways of doing CRM and hence the change in tag to CRMZEN. Tuesday, October 22, 2013. Campaign is not for the Wild Hearted. Somewhere, somehow complacency has set in the process. This is where a nimbler competition can overrun the business. Get your campaign department to run more finer and more multiple campaigns with shorter turnaround. If ...Feroz has...
crmzen.blogspot.com
Zen: The Art of CRM: April 2012
http://crmzen.blogspot.com/2012_04_01_archive.html
Zen: The Art of CRM. I have learnt that the best way to do CRM is TO JUST BE IT. The path to CRM Zen cannot be far away. This blog has slowly morphed into ways of doing CRM and hence the change in tag to CRMZEN. Thursday, April 26, 2012. Downgrading an Upgraded Customer. A long time back I had written a post titled "The Power of Gold". Since then I have discussing with various experts on how to handle the downgrades of the customer in such programs. Till date I did not get any satisfactory reply. After m...
crmzen.blogspot.com
Zen: The Art of CRM: Focus on the key moments of customer process
http://crmzen.blogspot.com/2013/11/focus-on-key-moments-of-customer-process.html
Zen: The Art of CRM. I have learnt that the best way to do CRM is TO JUST BE IT. The path to CRM Zen cannot be far away. This blog has slowly morphed into ways of doing CRM and hence the change in tag to CRMZEN. Monday, November 25, 2013. Focus on the key moments of customer process. A Noble Prize winning psychologist, Daniel Kahneman, once stated:. Human Beings only remember the peak and the end moments during an experience process.". But what we find in reality is the college trying to rush up the queu...
crmzen.blogspot.com
Zen: The Art of CRM: October 2012
http://crmzen.blogspot.com/2012_10_01_archive.html
Zen: The Art of CRM. I have learnt that the best way to do CRM is TO JUST BE IT. The path to CRM Zen cannot be far away. This blog has slowly morphed into ways of doing CRM and hence the change in tag to CRMZEN. Wednesday, October 31, 2012. KISS and make up! Most time, while presenting analytics, I get queries such as "do you use neural network? Or "do you use support vector? For decision tree: if (age 25) and (income 15000), then (Y = 0.05). For linear regression: Y = a b(age) c(income).
crmzen.blogspot.com
Zen: The Art of CRM: November 2013
http://crmzen.blogspot.com/2013_11_01_archive.html
Zen: The Art of CRM. I have learnt that the best way to do CRM is TO JUST BE IT. The path to CRM Zen cannot be far away. This blog has slowly morphed into ways of doing CRM and hence the change in tag to CRMZEN. Monday, November 25, 2013. Focus on the key moments of customer process. A Noble Prize winning psychologist, Daniel Kahneman, once stated:. Human Beings only remember the peak and the end moments during an experience process.". But what we find in reality is the college trying to rush up the queu...
crmzen.blogspot.com
Zen: The Art of CRM: February 2012
http://crmzen.blogspot.com/2012_02_01_archive.html
Zen: The Art of CRM. I have learnt that the best way to do CRM is TO JUST BE IT. The path to CRM Zen cannot be far away. This blog has slowly morphed into ways of doing CRM and hence the change in tag to CRMZEN. Thursday, February 23, 2012. Selling Product is Old Money. When was the last time you bought a product for the product? Posted by Feroz Dsilva. Subscribe to: Posts (Atom). There was an error in this gadget. Selling Product is Old Money. Feroz has been helping clients implement ERP and CRM process...
crmzen.blogspot.com
Zen: The Art of CRM: April 2013
http://crmzen.blogspot.com/2013_04_01_archive.html
Zen: The Art of CRM. I have learnt that the best way to do CRM is TO JUST BE IT. The path to CRM Zen cannot be far away. This blog has slowly morphed into ways of doing CRM and hence the change in tag to CRMZEN. Friday, April 26, 2013. Statistics cannot play God. One of my earlier posts titled "Statistics hints at Existence of God" click here for the post. Can a statistical model embody that spirit of granting free will? If only, the sponsors had not played a loving God but a tyrant one, forcing the busi...
crmzen.blogspot.com
Zen: The Art of CRM: February 2013
http://crmzen.blogspot.com/2013_02_01_archive.html
Zen: The Art of CRM. I have learnt that the best way to do CRM is TO JUST BE IT. The path to CRM Zen cannot be far away. This blog has slowly morphed into ways of doing CRM and hence the change in tag to CRMZEN. Thursday, February 07, 2013. Statistics: Is it "Guilty" or "not Guilty". The score is a representative of the likelihood that the customer will attrite or not. It is not a measure of the continuity of the customer being on books with the company. Posted by Feroz Dsilva. Subscribe to: Posts (Atom).
