rkosloskey.blogspot.com

Rants and Raves

One business owner's thoughts on customer service in general, and rants about customer service debacles he's had. Wednesday, October 18, 2006. A Hopefull Conclusion to the Dell Nightmare. There comes times in one's life where one ponders if he's experiencing reality, or trapped in some sadistic episode of the Twilight Zone. I have to say, this final episode in the Dell "Customer Lack of Service" saga has plunged me into such a time. It turns out to be Debbie, from Dell's "Customer Advocate" department...

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One business owner's thoughts on customer service in general, and rants about customer service debacles he's had. Wednesday, October 18, 2006. A Hopefull Conclusion to the Dell Nightmare. There comes times in one's life where one ponders if he's experiencing reality, or trapped in some sadistic episode of the Twilight Zone. I have to say, this final episode in the Dell Customer Lack of Service saga has plunged me into such a time. It turns out to be Debbie, from Dell's Customer Advocate department&#4...

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Rants and Raves | rkosloskey.blogspot.com Reviews

https://rkosloskey.blogspot.com

One business owner's thoughts on customer service in general, and rants about customer service debacles he's had. Wednesday, October 18, 2006. A Hopefull Conclusion to the Dell Nightmare. There comes times in one's life where one ponders if he's experiencing reality, or trapped in some sadistic episode of the Twilight Zone. I have to say, this final episode in the Dell "Customer Lack of Service" saga has plunged me into such a time. It turns out to be Debbie, from Dell's "Customer Advocate" department&#4...

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rkosloskey.blogspot.com

1

Rants and Raves: Personal Thoughts on "Customer Service"

http://rkosloskey.blogspot.com/2006/10/personal-thoughts-on-customer-service.html

One business owner's thoughts on customer service in general, and rants about customer service debacles he's had. Friday, October 13, 2006. Personal Thoughts on "Customer Service". It occurs to me that people having read my earlier posts about my terrible experience with the support, or lack thereof, received from Dell, Dell Financial Services and it's other tentacles might think I'm being unfair. And, truth be told, there are many people who feel that this is the way customer service has to be. If we ta...

2

Rants and Raves: Round 3 with Dell

http://rkosloskey.blogspot.com/2006/10/round-3-with-dell.html

One business owner's thoughts on customer service in general, and rants about customer service debacles he's had. Friday, October 13, 2006. Round 3 with Dell. If you will recall, we received an email from Mark Thompson in "Customer Support", in response to a support submission on Dell Financial Service's site :. Dear Ms. Kosloskey,. Thank you for contacting Dell Financial Services (DFS) regarding your account. Dell Financial Services L.P. Beeeeeep.zitzatzitzat.chirpchirpchirp.beeeeeeeep. Anyway, I though...

3

Rants and Raves: Sandeep and DFS Response... Ugh!!

http://rkosloskey.blogspot.com/2006/10/sandeep-and-dfs-response-ugh.html

One business owner's thoughts on customer service in general, and rants about customer service debacles he's had. Friday, October 13, 2006. Sandeep and DFS Response. Ugh! Amazing, a response from a real person. Don't get too excited. First of all I sincerely apologise for any inconveniences caused. See we at Customer care dont have access to close your account , however I would suggest you to contact 1-866-213-3355. And let them know your concerns they might be able to help you .Thanks. Amazing. 3 mo...

4

Rants and Raves: A Dell Customer Service Nightmare

http://rkosloskey.blogspot.com/2006/10/dell-customer-service-nightmare.html

One business owner's thoughts on customer service in general, and rants about customer service debacles he's had. Thursday, October 12, 2006. A Dell Customer Service Nightmare. Forget weight issues, salt, lack of exercise and family genetic disposition. If you want to catapult your blood pressure into the stratosphere, maybe bust a few blood vessels, have a coronary or lose your mind, try talking to the friendly folks at Dell Customer Support. Let me pause and iterate that the site appeared to indicate t...

5

Rants and Raves: A Hopefull Conclusion to the Dell Nightmare

http://rkosloskey.blogspot.com/2006/10/hopefull-conclusion-to-dell-nightmare.html

One business owner's thoughts on customer service in general, and rants about customer service debacles he's had. Wednesday, October 18, 2006. A Hopefull Conclusion to the Dell Nightmare. There comes times in one's life where one ponders if he's experiencing reality, or trapped in some sadistic episode of the Twilight Zone. I have to say, this final episode in the Dell "Customer Lack of Service" saga has plunged me into such a time. It turns out to be Debbie, from Dell's "Customer Advocate" department&#4...

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rkosloskey.blogspot.com

Rants and Raves

One business owner's thoughts on customer service in general, and rants about customer service debacles he's had. Wednesday, October 18, 2006. A Hopefull Conclusion to the Dell Nightmare. There comes times in one's life where one ponders if he's experiencing reality, or trapped in some sadistic episode of the Twilight Zone. I have to say, this final episode in the Dell "Customer Lack of Service" saga has plunged me into such a time. It turns out to be Debbie, from Dell's "Customer Advocate" department&#4...

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