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Service Excellence Institute

The Service Excellence Institute (SEI) is a global service industry consultancy specializing in service quality enhancement, workforce education and organization development. Grounded in the belief that workforce education and organization development are key drivers toward service enhancement, SEI draws upon the expertise of both university faculty and service industry experts to provide high quality, results driven workforce education, elearning development, research and consultation.

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SUSIE BUCKLEY

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Service Excellence Institute | se-institute.com Reviews

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The Service Excellence Institute (SEI) is a global service industry consultancy specializing in service quality enhancement, workforce education and organization development. Grounded in the belief that workforce education and organization development are key drivers toward service enhancement, SEI draws upon the expertise of both university faculty and service industry experts to provide high quality, results driven workforce education, elearning development, research and consultation.

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1 customer service

2 service quality

3 service

4 customer

5 training

6 organization development

7 human resources

8 elearning

9 etraining

10 online learning

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services,industries,consultants,engagements,what we do,our consultants,example engagements,enhancing service excellence

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Service Excellence Institute | se-institute.com Reviews

https://se-institute.com

The Service Excellence Institute (SEI) is a global service industry consultancy specializing in service quality enhancement, workforce education and organization development. Grounded in the belief that workforce education and organization development are key drivers toward service enhancement, SEI draws upon the expertise of both university faculty and service industry experts to provide high quality, results driven workforce education, elearning development, research and consultation.

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se-institute.com

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Service Excellence Institute

http://www.se-institute.com/aboutus.htm

SEI consultants are experienced and well-recognized industry experts with substantial hands-on service industry, consulting and research experience. Our team includes consultants from corporate, government, military and university entities whose work extend into several countries including Europe, the Americas, Middle East, and the Asia-Pacific. Hubert B. Van Hoof, Ph.D. Hubert B. Van Hoof, Ph.D. He earned a master’s degree in hospitality management from the University of Houston and bachelor and master ...

2

Service Excellence Institute

http://www.se-institute.com/index.htm

Find out more about our service enhancement capabilities. Read more about our university, industry and professional expert consultants. Explore SEI partnerships making a difference in service quality. To Optimize Business Success. Tell us what you need and we will work WITH you to develop the partnership that delivers the solutions you are seeking. 2013 Cornerstone Consulting Accessibility Statement.

3

Service Excellence Institute

http://www.se-institute.com/engagements.htm

SEI Delivers Training to U.S. Marine Corps Community Services (MCCS). To assist the Marine Corps in ensuring that civilian employees have the knowledge and skills required, SEI developed and delivered on-site education to both manager and front-line level employees on several Marine Corps bases throughout the U.S. and abroad. This two year training effort resulted in numerous strategic initiatives that will better serve injured/ill active duty and their family members today. Strategic Management and Lead...

4

Service Excellence Institute

http://www.se-institute.com/accessibility-statement.htm

SEI is committed to creating an accessible online environment for all visitors to its web site, regardless of ability or disability. This website has been designed with the intent of adhering to the World Wide Web Consortium. W3C) Web Content Accessibility Guidelines 2.0. Should you experience any difficulty with accessing any portion of the SEI website, please contact us. So that we can appropriately address the problem and meet your information needs. 2013 Cornerstone Consulting Accessibility Statement.

5

Service Excellence Institute

http://www.se-institute.com/industries.htm

SEI consultants bring deep industry experience spanning a diversity of service-related functions, industries and geographies. We are committed to utilizing the most current service industry research and tested best-practices to deliver innovative "ahead of the curve" solutions and insights to all of our client partners. If you do not see your specific industry listed below, please contact us. SEI capabilities extend across a diversity of service industries to include:. Travel and Tourism Industries.

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