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All Things Symantec Workflow & ServiceDesk 7: Mobile ServiceDesk
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All Things Symantec Workflow and ServiceDesk 7. Thursday, May 9, 2013. You can now extend your Symantec ServiceDesk. Out to mobile devices. Zitac Consulting AB. Has developed an app on iOS and Android that will allow end users and technicians to interact with ServiceDesk through their mobile devices. There are two different license types described below:. Offer company employees the option to create an incident from their mobile device. Ability to upload a photo, attach a document, add specific details.
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All Things Symantec Workflow & ServiceDesk 7: January 2012
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All Things Symantec Workflow and ServiceDesk 7. Friday, January 13, 2012. Symantec Workflow Managed Services. Both of which can be great resources, but have their disadvantages as well. Symantec support, and rightfully so, can not support/troubleshoot custom processes or assist with custom process development. With the tool being as flexible as it is how could Symantec train their support staff to be able to troubleshoot every single scenario that could pop up in a Workflow development project? As always...
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All Things Symantec Workflow & ServiceDesk 7: February 2010
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All Things Symantec Workflow and ServiceDesk 7. Tuesday, February 23, 2010. Software Deployment Self Service Portal. The video below is a simple example of a self service portal for software deployment using Symantec Workflow. And Altiris Deployment Solution. This video was put together by Shawn Turnbow at Symantec and can be accessed along with other video examples at workflowswat.com. Links to this post. Wednesday, February 10, 2010. A Simple ROI Analysis Can Help Justify Your Next Project. Both soft a...
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All Things Symantec Workflow & ServiceDesk 7: October 2010
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All Things Symantec Workflow and ServiceDesk 7. Wednesday, October 27, 2010. Is a leading IT research company. You may have evaluated an IT product or vendor using the Gartner Magic Quadrant. Which positions technology players in specific markets based into the following categories:. Challengers (top left quadrant). Leaders (top right quadrant). Niche Players (bottom left quadrant). Visionaries (bottom right quadrant). The reason I mention Gartner today is because I received an email with a great article.
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All Things Symantec Workflow & ServiceDesk 7: February 2011
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All Things Symantec Workflow and ServiceDesk 7. Wednesday, February 23, 2011. Symantec Security Enhanced by Workflow - Part V. The Symantec Workflow Business Practice has developed Workflow templates around 4 products in their Security suite; Control Compliance Suite (CCS), Critical Systems Protection (CSP), Data Loss Prevention (DLP), and Symantec Endpoint Protection (SEP). The templates add some proactive business processes. Around the already great products from Symantec. SEP Event Management Template.
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All Things Symantec Workflow & ServiceDesk 7: March 2011
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All Things Symantec Workflow and ServiceDesk 7. Wednesday, March 2, 2011. WEVO Group Grows in 2011. 8212; March 2, 2011 — WEVO Group. A premier business process/workflow-management consulting firm, announced today it has hired 3 new resources in 2011, in response to a rising demand for business process automation solutions and Altiris professional services. Altiris and Workflow products as well as their reputation within the Symantec community.”. Read the full press release here. Links to this post.
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All Things Symantec Workflow & ServiceDesk 7: March 2013
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All Things Symantec Workflow and ServiceDesk 7. Thursday, March 14, 2013. Using the ORM Data Type in Symantec Workflow. The ORM data type (better known as a “user-defined type with DB mapping”) in Symantec Workflow. 8221;, still with type nvarchar(MAX). Clearly, this can cause unexpected and undesirable inconsistencies in the database structure. It is also important to realize the context in which the ORM data type is used best: In ServiceDesk. Where a single data instance (such as an incident) is relate...
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All Things Symantec Workflow & ServiceDesk 7: November 2010
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All Things Symantec Workflow and ServiceDesk 7. Friday, November 19, 2010. Symantec White Paper: BPM a Service Based Approach. Has published a new white paper. 71 and best practices around architecture, design, and development. It's a good read with great information, not too long, and covers:. Collaborative workflow, and the approach to the solution implementation. Process design and modeling considerations, along with a workflow implementation approach. Please feel free to contact WEVO Group. The Workf...
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All Things Symantec Workflow & ServiceDesk 7: October 2012
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All Things Symantec Workflow and ServiceDesk 7. Tuesday, October 30, 2012. Automated Password Reset Process. The Active Directory Password Reset Process allows end users to quickly and securely reset their own network password without having to contact the corporate help desk. The Automated Password Reset Process will:. Reduce Employee downtime due to expired or forgotten passwords. Reduce help desk tickets. Expedites the password reset process. To learn more about the process, please watch a quick video,.
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All Things Symantec Workflow & ServiceDesk 7: January 2010
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All Things Symantec Workflow and ServiceDesk 7. Monday, January 25, 2010. Symantec Workflow 7's Ticketing Functionality and Reporting. Now with Workflow 7's ticketing and reporting functionality you can add status and reporting to your processes quickly and easily. I recently had to build a "Proof of Concept" (POC) for a client proposal that we are working on. The client wanted to generate reports using Workflow to track a process for auditing purposes. Check “Add Process Component” in the re...This will...
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