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Healthcare Mystery Shopping for Senior Care and Nursing Home - Pinnacle Quality Insight
http://pinnacleqi.com/products/mystery_shopper
Feel good when you feel good. Mystery Shopper, our healthcare mystery shopping service, helps you monitor your intake process. After 10 years conducting thousands of phone-based mystery shoppers, we have discovered that an alarming number of facilities lose inquiries due to the following factors:. Staff members failing to ask for follow-up information. Not answering the phone quickly enough. Staff not following up quickly enough. How our healthcare mystery shopping service works:.
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About Us - Pinnacle Quality Insight
http://pinnacleqi.com/about_us
Better when you’re better. Stan Magleby, Founder. Our primary goal is to make our clients better health care providers. We feel lucky to serve people who dedicate their lives to others. This personal feedback allows the provider to address each individual's unique needs. In addition to the personal feedback Pinnacle provides, we also have a very high participation rate among respondents. This volume of responses enables us to provide an extremely accurate measurement of satisfaction levels. These...Becau...
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Healthcare Customer Satisfaction Surveys - Pinnacle Quality Insight
http://pinnacleqi.com/products/customer_satisfaction
Feel good when you feel good. Healthcare Customer Satisfaction Surveys. A Word on Customer Satisfaction. Most healthcare customer satisfaction surveys are designed to impress others, rather than improve and accurately measure customer satisfaction. They focus more on how you compare nationally instead of actual improvement and insight into increasing satisfaction. Problems associated with typical healthcare customer satisfaction surveys:. Results are only received once a year. Know who gave the feedback-...
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Why Pinnacle - Pinnacle Quality Insight
http://pinnacleqi.com/why_pinnacle
What Makes Us Different. What Makes Us Different. Click here and we'll highlight the most important parts. The difference in our products and in our service levels stem from our core values. Pinnacle's core values were updated in the Spring of 2016. (You can read the letter from Chris Magleby, CEO, introducing these core values here. People are our purpose. Do the right thing. Our products are simple, useful, and beautiful. Below are some of the satisfaction measurement traits that set us apart. The surv...
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Pinnacle Quality Insight
http://pinnacleqi.com/products
Feel good when you feel good. Checking up, not checking boxes. The individual is at the heart of our senior care and nursing home quality assurance and improvement process. Pinnacle conducts personable, comfortable, one-on-one phone interviews to draw out candid, detailed feedback from both customers and employees. 7440 Creek Rd. Suite 300. Salt Lake City, Utah 84093. 877791.2311 (toll free).
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Nursing Home Census and Marketing Software - Pinnacle Quality Insight
http://pinnacleqi.com/products/census_development
Feel good when you feel good. Senior Care and Nursing Home Census and Marketing Software. Marketing activity for senior care and nursing home facilities is often done in an unplanned, almost random fashion. Visits are tracked on spreadsheets or handwritten on clipboards, without a way to measure ROI. Many don't have a marketing plan. Many more don't have a central system to track progress. Our web-based software gives you an organized tool that helps you:. Create a marketing plan. While your competitors ...
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Healthcare Employee Satisfaction Surveys for Nursing Homes - Pinnacle Quality Insight
http://pinnacleqi.com/products/employee_satisfaction
Feel good when you feel good. Healthcare Employee Satisfaction Surveys. With the amount of time they spend building your business, employees deserve the chance to voice their concerns and ideas, and are often an untapped source of profitable suggestions. Some of the information gained from our healthcare employee satisfaction interviews:. Why people leave the company. Why people choose to stay with the company. Employee dissatisfaction can very often go unnoticed while administration is busy resolving is...
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Clients - Pinnacle Quality Insight
http://pinnacleqi.com/clients
Better when you’re better. Report and Product Retrieval. Census Development Marketing Software. For secure access to our marketing software, Census Development, click here. You can also access it directly by going to www.PinnacleLogin.com. If you have forgotten your username or password. Care Review Client Login. For secure access to our CareReview Client Dashboard. You can also access it directly by going to admin.pinnacleqi.com. 7440 Creek Rd. Suite 300. Salt Lake City, Utah 84093.
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Press - Media - Pinnacle Quality Insight
http://pinnacleqi.com/media
Product Media Kit Download. CareOne Partners With Pinnacle to Enhance Patient Satisfaction. Salt Lake City, Utah, June 11, 2015 - Pinnacle Quality Insight. Http:/ www.pinnacleqi.com. CareOne, New Jersey's premier senior care provider, recently announced a new partnership with Pinnacle Quality Insight to measure patient satisfaction. Pinnacle Quality Insight Selected as a Top Wasatch Front Workplace. Salt Lake City, Utah, November 17, 2014 - Pinnacle Quality Insight. Http:/ www.pinnacleqi.com.
