senthilonmanagement.blogspot.com
Senthil on Management: Keep your desks clean
http://senthilonmanagement.blogspot.com/2013/01/keep-your-desks-clean.html
Lessons learnt managing projects, teams, customers and bosses in the IT Services business. Saturday, January 19, 2013. Keep your desks clean. Every time, an executive representing the customer visits an offshore IT campus, you would see e-mails like these spamming the developer's inbox from the senior management of that company. Keep your desk spaces clean and neat". Do not leave Tea cups especially in open areas". Be prepared to address any questions at your desk from the client". Keep the lights on".
senthilonmanagement.blogspot.com
Senthil on Management: Service your customer at the right time
http://senthilonmanagement.blogspot.com/2012/06/service-your-customer-at-right-time.html
Lessons learnt managing projects, teams, customers and bosses in the IT Services business. Saturday, June 23, 2012. Service your customer at the right time. I loved Tandoori Chicken and was ready to wait a few minutes before starting my meal. 5 minutes went by. There was no tandoori chicken. I wasn't able to fight my hunger. So, I started eating my main course (which typically is naan bread and curry). Now, you serve late. You have already missed the bus. But you still try to catch up, which is g...When ...
senthilonmanagement.blogspot.com
Senthil on Management: Formal meetings in informal setups
http://senthilonmanagement.blogspot.com/2011/09/formal-meetings-in-informal-setups.html
Lessons learnt managing projects, teams, customers and bosses in the IT Services business. Tuesday, September 6, 2011. Formal meetings in informal setups. It has been more than a month and we didn't hear back from them, in spite of repeated followups. I was wondering why. Today, I received a call from my sales manager, who was also in that dinner meeting that evening. He told me. Posted by Senthil Bala. September 7, 2011 at 2:12 AM. Nice of you to share it. September 7, 2011 at 5:55 AM. Internal competit...
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Senthil on Management: August 2011
http://senthilonmanagement.blogspot.com/2011_08_01_archive.html
Lessons learnt managing projects, teams, customers and bosses in the IT Services business. Monday, August 29, 2011. I am sure a lot of us would have had a tryst with the "nonsensical" work of filling up time sheets. This was initially introduced to keep a track of how long does an employee spend his time in a project, so that it could help them for 2 purposes. 1 Bill the customer for the exact amount of time the "employee works". But how effective is this process? That is also a tricky problem, because y...
senthilonmanagement.blogspot.com
Senthil on Management: Attrition promotions
http://senthilonmanagement.blogspot.com/2012/02/attrition-promotions.html
Lessons learnt managing projects, teams, customers and bosses in the IT Services business. Sunday, February 5, 2012. The Indian IT industry suffers from a real bad phenomenon. - Attrition promotions. Let's say you are a super technical brain and is the most sought by your client. The client loves you and thereby your boss also loves you. Finally if nothing works, they promise "Promotion". Now, this is what I call as an Attrition promotion. To stop losing you, they promote you. Instead of a promotion, the...
senthilonmanagement.blogspot.com
Senthil on Management: Leadership is support....
http://senthilonmanagement.blogspot.com/2011/10/leadership-is-support.html
Lessons learnt managing projects, teams, customers and bosses in the IT Services business. Thursday, October 13, 2011. Do you feel like calling your boss when you are in a problem hoping he is there for you? In my opinion, leadership is about the support you can provide to the community that you touch upon - your team, your customer, your vendor, etc, when they need you. I know whom to reach out in case of an issue. Are you one of that kind? A supportive leader or a tyrant boss. Posted by Senthil Bala.
senthilonmanagement.blogspot.com
Senthil on Management: January 2013
http://senthilonmanagement.blogspot.com/2013_01_01_archive.html
Lessons learnt managing projects, teams, customers and bosses in the IT Services business. Saturday, January 19, 2013. Keep your desks clean. Every time, an executive representing the customer visits an offshore IT campus, you would see e-mails like these spamming the developer's inbox from the senior management of that company. Keep your desk spaces clean and neat". Do not leave Tea cups especially in open areas". Be prepared to address any questions at your desk from the client". Keep the lights on".
senthilonmanagement.blogspot.com
Senthil on Management: Figure out what your destination is
http://senthilonmanagement.blogspot.com/2014/03/figure-out-what-your-destination-is.html
Lessons learnt managing projects, teams, customers and bosses in the IT Services business. Sunday, March 2, 2014. Figure out what your destination is. I think this particular sermon from Lord Krishna is the right message for IT Engineers who are working on huge projects ( 100 members) and who feel restricted by the "policies/guidelines", that the projects enforce on them. If you know your destination, the "project bureaucracy" is just one more big mountain for you to cross. Just figure out what your dest...
senthilonmanagement.blogspot.com
Senthil on Management: Learning to document..hmmm...no...communicate
http://senthilonmanagement.blogspot.com/2011/09/learning-to-documenthmmmnocommunicate.html
Lessons learnt managing projects, teams, customers and bosses in the IT Services business. Sunday, September 11, 2011. Learning to document.hmmm.no.communicate. We document something or the other everyday. We document for "formality" purposes. We document to "save our asses". We document for "milestone deliverable" purposes (payments would be dependent on it). But how many times have we documented to communicate? Who cares to read the "Conditions apply? Once you start thinking in terms of communication, ...
senthilonmanagement.blogspot.com
Senthil on Management: March 2014
http://senthilonmanagement.blogspot.com/2014_03_01_archive.html
Lessons learnt managing projects, teams, customers and bosses in the IT Services business. Sunday, March 2, 2014. Figure out what your destination is. I think this particular sermon from Lord Krishna is the right message for IT Engineers who are working on huge projects ( 100 members) and who feel restricted by the "policies/guidelines", that the projects enforce on them. If you know your destination, the "project bureaucracy" is just one more big mountain for you to cross. Just figure out what your dest...
