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Service Management, Metrics, ITIL, ISO20000 and so forth

Service Management, Metrics, ITIL, ISO20000 and so forth. Am an independent author, consultant and trainer, based in Cape Town. My interests are requirements management, service governance, service management, consulting and metrics. I'm particularly interested in getting the relationship between corporate risks and requirements and the service portfolio to enable genuine, engaged corporate governance as described in ITIL's Service Strategy. Thursday, 27 June 2013. What's interesting, to me, about the en...

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Service Management, Metrics, ITIL, ISO20000 and so forth | service-management-metrics.blogspot.com Reviews
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Service Management, Metrics, ITIL, ISO20000 and so forth. Am an independent author, consultant and trainer, based in Cape Town. My interests are requirements management, service governance, service management, consulting and metrics. I'm particularly interested in getting the relationship between corporate risks and requirements and the service portfolio to enable genuine, engaged corporate governance as described in ITIL's Service Strategy. Thursday, 27 June 2013. What's interesting, to me, about the en...
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Service Management, Metrics, ITIL, ISO20000 and so forth | service-management-metrics.blogspot.com Reviews

https://service-management-metrics.blogspot.com

Service Management, Metrics, ITIL, ISO20000 and so forth. Am an independent author, consultant and trainer, based in Cape Town. My interests are requirements management, service governance, service management, consulting and metrics. I'm particularly interested in getting the relationship between corporate risks and requirements and the service portfolio to enable genuine, engaged corporate governance as described in ITIL's Service Strategy. Thursday, 27 June 2013. What's interesting, to me, about the en...

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1

Service Management, Metrics, ITIL, ISO20000 and so forth: EXIN ITIL exam pass rates - interesting comparisons V2 V3

http://service-management-metrics.blogspot.com/2009/09/exin-itil-exam-pass-rates-interesting_11.html

Service Management, Metrics, ITIL, ISO20000 and so forth. Am an independent author, consultant and trainer, based in Cape Town. My interests are requirements management, service governance, service management, consulting and metrics. I'm particularly interested in getting the relationship between corporate risks and requirements and the service portfolio to enable genuine, engaged corporate governance as described in ITIL's Service Strategy. Friday, 11 September 2009. January 2009 – July 2009. ITIL v3 Li...

2

Service Management, Metrics, ITIL, ISO20000 and so forth: An interesting irony - personality & consulting

http://service-management-metrics.blogspot.com/2013/06/an-interesting-irony-personality.html

Service Management, Metrics, ITIL, ISO20000 and so forth. Am an independent author, consultant and trainer, based in Cape Town. My interests are requirements management, service governance, service management, consulting and metrics. I'm particularly interested in getting the relationship between corporate risks and requirements and the service portfolio to enable genuine, engaged corporate governance as described in ITIL's Service Strategy. Thursday, 27 June 2013. What's interesting, to me, about the en...

3

Service Management, Metrics, ITIL, ISO20000 and so forth: Nice comment on the Metrics book!

http://service-management-metrics.blogspot.com/2009/09/nice-comment-on-metrics-book.html

Service Management, Metrics, ITIL, ISO20000 and so forth. Am an independent author, consultant and trainer, based in Cape Town. My interests are requirements management, service governance, service management, consulting and metrics. I'm particularly interested in getting the relationship between corporate risks and requirements and the service portfolio to enable genuine, engaged corporate governance as described in ITIL's Service Strategy. Friday, 11 September 2009. Nice comment on the Metrics book!

4

Service Management, Metrics, ITIL, ISO20000 and so forth: Is ITIL 'Best Practice'?

http://service-management-metrics.blogspot.com/2006/10/is-itil-best-practice.html

Service Management, Metrics, ITIL, ISO20000 and so forth. Am an independent author, consultant and trainer, based in Cape Town. My interests are requirements management, service governance, service management, consulting and metrics. I'm particularly interested in getting the relationship between corporate risks and requirements and the service portfolio to enable genuine, engaged corporate governance as described in ITIL's Service Strategy. Tuesday, 10 October 2006. Is ITIL 'Best Practice'? Is ITIL Best...

5

Service Management, Metrics, ITIL, ISO20000 and so forth: October 2006

http://service-management-metrics.blogspot.com/2006_10_01_archive.html

Service Management, Metrics, ITIL, ISO20000 and so forth. Am an independent author, consultant and trainer, based in Cape Town. My interests are requirements management, service governance, service management, consulting and metrics. I'm particularly interested in getting the relationship between corporate risks and requirements and the service portfolio to enable genuine, engaged corporate governance as described in ITIL's Service Strategy. Tuesday, 10 October 2006. Is ITIL 'Best Practice'? I've been th...

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Service Management, Metrics, ITIL, ISO20000 and so forth

Service Management, Metrics, ITIL, ISO20000 and so forth. Am an independent author, consultant and trainer, based in Cape Town. My interests are requirements management, service governance, service management, consulting and metrics. I'm particularly interested in getting the relationship between corporate risks and requirements and the service portfolio to enable genuine, engaged corporate governance as described in ITIL's Service Strategy. Thursday, 27 June 2013. What's interesting, to me, about the en...

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