servicecocreation.com
Disruption to #Facebook? | Service Innovation
https://servicecocreation.com/2014/02/23/disruption-to-facebook
Innovating value-creation and user experience through customer co-creation. Innovation Research and Papers. New #Blogs by Students. Tech “Doodle Blog” →. February 23, 2014. In a post on my other blog this week I made the argument that the acquisition of WhatsApp… and the earlier purchase of Instagram by Facebook is an acknowledgement that the FB is really the champion of Web 2.0. And there is a new platform taking over. Do you think the disruptive innovation model applies to Facebook? Subscribe by RSS Fe...
thekcsacademy.com
The KCS Academy » Certification
http://www.thekcsacademy.com/certification
Practices v5 to v6: Bridge Exam. KCS v6 Internal Trainer. Tools & Services. You are here: Home. Maximize the KCS benefits for your organization. There is a direct link between KCS participant understanding and the level of KCS benefits realized. The KCS Certification programs validate participant understanding. For more information on KCS benefits and drivers, click here. Have your KCS expertise validated by the organization which maintains KCS industry standards. Program for tools and technology, and an.
thekcsacademy.net
The KCS Academy » Blog Archive » KCS Practices v5 Certification Workshop
http://www.thekcsacademy.net/certification/practices-v5
Practices v5 to v6: Bridge Exam. KCS v6 Internal Trainer. Tools & Services. You are here: Home. 47; KCS Practices v5 Certification Workshop. KCS Practices v5 Certification Workshop. Wed, Feb 25, 2015 -. Thu, Feb 26, 2015. 9:00 am - 5:00 pm. KCS Practices v5 Certification Workshop taught by. Sander van der Moolen. For more information and to register. Completely fill out the attendee form below and click "Submit". Denotes a required field. This form provides us with the Attendee information.
thekcsacademy.net
The KCS Academy » Blog Archive » Maximize the Benefits of KCS
http://www.thekcsacademy.net/2012/09/maximize-the-benefits-of-kcs
Practices v5 to v6: Bridge Exam. KCS v6 Internal Trainer. Tools & Services. You are here: Home. 47; Maximize the Benefits of KCS. Maximize the Benefits of KCS. Posted by Greg Oxton. On September 11th, 2012 with 0 Comments. Years of experience have shown that there is a direct correlation between KCS understanding and KCS results. Use KCS Certification. To strengthen your organization’s program and reap the benefits. Customer Success with Self-service. Improved Products and Services. Patterns of article r...
thekcsacademy.net
The KCS Academy » Certification
http://www.thekcsacademy.net/certification
Practices v5 to v6: Bridge Exam. KCS v6 Internal Trainer. Tools & Services. You are here: Home. Maximize the KCS benefits for your organization. There is a direct link between KCS participant understanding and the level of KCS benefits realized. The KCS Certification programs validate participant understanding. For more information on KCS benefits and drivers, click here. Have your KCS expertise validated by the organization which maintains KCS industry standards. Program for tools and technology, and an.
thekcsacademy.net
The KCS Academy » KCS Certified Trainers
http://www.thekcsacademy.net/kcs-certified-trainers
Practices v5 to v6: Bridge Exam. KCS v6 Internal Trainer. Tools & Services. You are here: Home. 47; KCS Certified Trainers. To have Certified Trainers contact you directly, please indicate the type of training you are interested in:. Please Choose an option. KDE (Evolve Loop) Workshop. KCS Training Request Form. City, State, Country:. I'd be interested in online training:. Intelligent Swarming Workshop Request. City, State, Country:. I'd be interested in online training:. KCS Leadership Workshop Form.
servicecocreation.com
startups | Service Innovation
https://servicecocreation.com/tag/startups
Innovating value-creation and user experience through customer co-creation. Innovation Research and Papers. Tech “Doodle Blog”. June 8, 2015. Check out a new “doodle blog” about the worlds of start-ups, high-tech, and social media. Two of its recent posts are in the top twenty this week for blogs on Medium. This is one: (Disclosure: The blogger is my daughter…). Enter your email address to subscribe to this blog and receive notifications of new posts by email. Join 76,209 other followers. PDMA blog on NPD.
qualitor.wordpress.com
Você já ouviu falar em KCS – Knowledge Centered Support? – Blog Qualitor
https://qualitor.wordpress.com/2015/01/13/voce-ja-ouviu-falar-em-kcs-knowledge-centered-support
Pular para o conteúdo. Qualitor – Software para Service-desk , SAC e CSC. 100% web. Você já ouviu falar em KCS – Knowledge Centered Support? 13 de janeiro de 2015. 13 de janeiro de 2015. O que é KCS? Em uma definição genérica e resumida, pode-se afirmar que KCS é uma metodologia que apresenta um conjunto de práticas e processos focados em. Conhecimento como um ativo estratégico das organizações que prestam suporte ou assistência a clientes. 8211; Reconhecimento por aprendizado, colaboração, compartilhame...
qualitor.wordpress.com
Blog Qualitor – Página: 2 – Qualitor – Software para Service-desk , SAC e CSC. 100% web
https://qualitor.wordpress.com/page/2
Pular para o conteúdo. Qualitor – Software para Service-desk , SAC e CSC. 100% web. Reflexões sobre Gestão do conhecimento. 3 de junho de 2015. Alguns fatos e conceitos, de tão propalados e repetidos, chegam a um ponto em que tornam-se quase clichê. A era do conhecimento e a velocidade com que o mundo anda se transformando são alguns deles. É impressionante o ritmo em que tudo muda, e isso obviamente impacta nos negócios. A primeira questão que quero deixar, para reflexão, é a seguinte:. E para que serve?
library.serviceinnovation.org
KCS Adoption Guide - Consortium for Service Innovation
http://library.serviceinnovation.org/KCS_Adoption_Guide
KCS Principles and Core Concepts. Retired: KCS Practices Guide v5.3. KCS v6 Practices Guide. Phase 1 - Design and Planning. Phase 2 - Adopting. Phase 3 - Proficiency. Phase 4 - Leveraging. Appendix A: Opportunity Assessment Survey. Is the accumulation of twenty years of experiences by the staff of the Consortium for Service Innovation. 01 Terminology and Scope. 03 KCS Adoption Overview. Phase 1 - Design and Planning. 11 Assessing the Current State. 12 Getting the Right People Involved. Phase 2 - Adopting.
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