SERVICEQUALITY.OMDSINC.COM

OMDSINC: Service Quality Institute

Service First Training Video Library. Train Your Entire Workforce In Only 12 Sessions! Service First Video Library. Is a powerful video-based training system founded on group to train the entire workforce on the art of exceptional customer service. This customer service video library can be used by any type of organization to improve customer service. Because the concepts and vignettes cover every segment of the marketplace. Inspire Employees to Succeed. Worlds First Customer Service Program. During thes...

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OMDSINC: Service Quality Institute | servicequality.omdsinc.com Reviews

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Service First Training Video Library. Train Your Entire Workforce In Only 12 Sessions! Service First Video Library. Is a powerful video-based training system founded on group to train the entire workforce on the art of exceptional customer service. This customer service video library can be used by any type of organization to improve customer service. Because the concepts and vignettes cover every segment of the marketplace. Inspire Employees to Succeed. Worlds First Customer Service Program. During thes...

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2 moving up

3 feelings for professionals

4 remember me

5 speed

6 exceptional service

7 loyal for life

8 service recovery training

9 empowering employees

10 connections

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OMDSINC: Service Quality Institute | servicequality.omdsinc.com Reviews

https://servicequality.omdsinc.com

Service First Training Video Library. Train Your Entire Workforce In Only 12 Sessions! Service First Video Library. Is a powerful video-based training system founded on group to train the entire workforce on the art of exceptional customer service. This customer service video library can be used by any type of organization to improve customer service. Because the concepts and vignettes cover every segment of the marketplace. Inspire Employees to Succeed. Worlds First Customer Service Program. During thes...

INTERNAL PAGES

servicequality.omdsinc.com

1

For Employees

http://www.servicequality.omdsinc.com/good.html

The Good Idea Campaign focuses on quality and customer satisfaction. It is a 30 day special event that encourages everyone to seek out improvement opportunities and find ways to eliminate recurring problems. Good Idea Campaign benefits:. High level of involvement. A shot-in-the-arm for existing program. Short campaign with long impact. Boost in employee morale. Continuous Improvement is a laudable idea, but. QC’s get active involvement from small groups of people, but often the majority of employees neve...

2

For Employees

http://www.servicequality.omdsinc.com/empowerment.html

Kick off training right-away with this easy to use Facilitator and Participant Package for 25 Participants! A user-friendly 128 page count page Leader Guide. A set of 3 DVDs for a leader (facilitator) to train a group of participants. 25 Participant Packages. An easy to read 101 page Participant Book for participants to follow along.

3

For Employees

http://www.servicequality.omdsinc.com/bad.html

Is a bottom-up 30-day communications campaign that asks employees to focus on cost reduction. Find a way to reduce costs by at least a dollar a day. The BAD campaign creates a climate that is receptive to change and improvement, resulting in major improvements that can produce millions of dollars in annual savings! How about a buck a day? Buck-A-Day is a professionally designed campaign that is personalized for each client organization. It obtains an extremely high level of voluntary employee partici...

4

OMDSINC: Service Quality Institute

http://www.servicequality.omdsinc.com/products.html

Inspire Employees to Succeed. Worlds First Customer Service Program. Make Customers Feel Important. Do It Fast, Do It Right. Feeling for Retail service. Customer Training for the Retail Frontline. Customer Service with a Team. On the Spot Customer Service. The Spirit of Excellent:. Customer Service for Hospitals. Customers Service for Higher Education. The Essence of Caring:. For Clinics, HMOs, and Manage Care. Attaining Excellent for Government.

5

For Employees

http://www.servicequality.omdsinc.com/speed.html

Kick off training right-away with this easy to use Facilitator and Participant Package for 25 Participants! A user-friendly 128 page count page Leader Guide. A set of 3 DVDs for a leader (facilitator) to train a group of participants. 25 Participant Packages. An easy to read 101 page Participant Book for participants to follow along.

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Service First Training Video Library. Train Your Entire Workforce In Only 12 Sessions! Service First Video Library. Is a powerful video-based training system founded on group to train the entire workforce on the art of exceptional customer service. This customer service video library can be used by any type of organization to improve customer service. Because the concepts and vignettes cover every segment of the marketplace. Inspire Employees to Succeed. Worlds First Customer Service Program. During thes...

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