california-center-for-service-science.org
Resources - California Center for Service Science
http://california-center-for-service-science.org/resources
California Center for Service Science. NSF: Smart Service Systems. Journal of Service Research. Journal of Service Management. Manufacturing and Service Operations Management. AHFE Human Side of Service Engineering, 2014. AMA SERVSIG Research Conference. International Conference on Exploring Service Science (IESS). Service Science, Management and Engineering at HICSS. Naples Forum on Service. International Conference on Logistics, Informatics and Services Sciences (SOLI). Quality in Services (QUIS).
werner-kunz.com
About
http://www.werner-kunz.com/home/about-me
MKT 691 – Social Media. Discover a New World of Marketing, Technology, and Visual Arts. Welcome to my world. Werner H. Kunz. Is Associate Professor of Marketing and Director of the digital media center at the University of Massachusetts. He received his doctorate from Ludwig-Maximilians-University Munich. His research interests are in social media, social networks, innovation, and service research. His work has been published in, amongst others, the. International Journal of Research in Marketing. A full...
werner-kunz.com
Teaching
http://www.werner-kunz.com/home/teaching
MKT 691 – Social Media. Discover a New World of Marketing, Technology, and Visual Arts. Welcome to my world. Below are the courses I am teaching at UMass Boston. MKT441 – Social Media and e-Services. MKT407 – Service Marketing. MKT670 – Marketing Management. MKT673 – Marketing Communication. MKT691 – Social Media. Courses I have also taught:. Werner H. Kunz , Dr. Associate Professor of Marketing. Director of the Digital Media Lab at UMass Boston. Department of Marketing and Management. Welcome to my world.
gremler.net
Root Personal Page
http://www.gremler.net/personal/personal_main_page.html
Dwayne D. Gremler. Professional Information and My Research. Please be patient- I'm still working on this page. If you have any suggestions as to what else could/should go on this page, let me know: gremler@bgsu.edu. Some Web Sites of Interest:. BGSU Student Chapter of the American Marketing Association. American Marketing Association's Services Special Interest Group). This page was last updated on 10/11/10. Dwayne Gremler's Home Page. College of Business Administration.
servsig2016.com
Servsig
http://www.servsig2016.com/servsig
JUNE 17-19, 2016. Maastricht, The Netherlands. Department of Marketing and SCM. School of Business and Economics. Travel and Transport To SBE.
gremler.net
Past Courses
http://www.gremler.net/personal/various_other_links.htm
Interesting Links Related to Services Marketing:. Delta Airlines Complaint about Sitting Next to a Toilet. United Breaks Guitars - YouTube Video. Incredibly Incompetent (Verizon) Customer Service - YouTube Sound Track. Airline Seat Next to Toilet. Apple's Training of Its Retail Employees. American Marketing Association's Services Special Interest Group). Center for Services Leadership (at Arizona State University). Annual Frontiers in Services Conference. Services Marketing and Management Conferences.
SOCIAL ENGAGEMENT