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SF-Automotive - Turning Aftersales into Presales

SF-Automotive. Creating The Automotive Retail Experience for Truck, Van & Car Operations.

http://sf-automotive.co.uk/

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SF-Automotive - Turning Aftersales into Presales | sf-automotive.co.uk Reviews
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SF-Automotive. Creating The Automotive Retail Experience for Truck, Van & Car Operations.
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1 sf automotive
2 ul menu
3 recruiting better people
4 step1 define the job
5 step2 measure it
6 self select
7 outsource
8 profiling tools
9 pack of three
10 measure it tools
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sf automotive,ul menu,recruiting better people,step1 define the job,step2 measure it,self select,outsource,profiling tools,pack of three,measure it tools,tm plus,training,sales training,customer service training,team building,coaching,procedures,shop
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SF-Automotive - Turning Aftersales into Presales | sf-automotive.co.uk Reviews

https://sf-automotive.co.uk

SF-Automotive. Creating The Automotive Retail Experience for Truck, Van & Car Operations.

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sf-automotive.co.uk sf-automotive.co.uk
1

Measure "IT" - SF Automotive

http://sf-automotive.co.uk/measure-it

Creating The Automotive Retail Experience for Truck, Van and Car Operations. Showing Them What To Do. Measure “IT”. Measure “IT”. If the job could talk, it would tell us exactly what talents it needs to fulfill its obligations. This is established in our Define “IT” report. So now we need to see what talents our candidates possess ie the knowledge, hard skills, people skills, behaviour and culture needed for superior performance in your role. Measure “IT” Talents measured. Behavioral Hierarchy (12 Areas).

2

Procedures - SF Automotive

http://sf-automotive.co.uk/procedures

Creating The Automotive Retail Experience for Truck, Van and Car Operations. Showing Them What To Do. We all know how important procedures are to help run a business successfully but often there are no formal practices in place which leaves employees confused about what is the right to do. Using our vast knowledge of the automotive sector we can help you put plan and implement any new procedures and processes so your team are clear about what is required and more importantly why! Do you have question tha...

3

Step1-Define the Job - SF Automotive

http://sf-automotive.co.uk/job-benchmark-tool

Creating The Automotive Retail Experience for Truck, Van and Car Operations. Showing Them What To Do. The Job Benchmark Tool allows you and your key people to define in layman’s terms the exact talents,behaviours and activities for the job you are looking to fill and how a superior performer would look to the customer, the kind of skills they need, what motivation they need and how they will be rewarded. Hierarchy of Competences Identified. 5 Diplomacy and Tact. 17 Problem Solving Ability. Alternatively ...

4

Outsource - SF Automotive

http://sf-automotive.co.uk/outsource

Creating The Automotive Retail Experience for Truck, Van and Car Operations. Showing Them What To Do. Selection Services Designed to Recruit Service Advisor Superstars. Simply outsource your recruitment to the people who have assessed more service advisors than anyone else! CV’s don’t tell the whole story, in fact these days you can search for a CV online and it does it all for you, telling a potential employer what a great team player you are and what an asset you will be to a company! We can tailor the...

5

Self Select - SF Automotive

http://sf-automotive.co.uk/self-select

Creating The Automotive Retail Experience for Truck, Van and Car Operations. Showing Them What To Do. So how can you be sure that the “IT” you have defined (and what the job is calling for) is present in your candidates? This is now your interview process. Which candidates are going to be the best match. By adopting this methodology you are more likely to find an employee that will :-. Be happy in the role. Behave naturally to achieve the competencies required. Less prone to sickness. Bundles include the...

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blog.successfactor.co.uk blog.successfactor.co.uk

Talent News

http://blog.successfactor.co.uk/category/talent

Interesting articles, links and comments about automotive talent management. Picking the right team. Bull; 0 Comments. It’s often a tricky decision when you are looking at adding to your team but being a manager regardless of the business you are running takes a bit of skill just like picking the best team for a football game. It’s unlikely that you would hear a football manager ask the chairman for a striker…. Are you a tipper? Bull; 0 Comments. A sector standing still. Bull; 0 Comments. Bull; 0 Comments.

blog.successfactor.co.uk blog.successfactor.co.uk

Talent News

http://blog.successfactor.co.uk/save-the-panda-a-rare-beast-that-has-been-so-lovingly-cared-for

Interesting articles, links and comments about automotive talent management. Save the Panda a rare beast that has been so lovingly cared for. Bull; 1 Comment. A nice story and brings back so many memories. Http:/ cardealermagazine.co.uk/publish/real-deals-save-panda-rare-beast-lovingly-cared/91081. Larr; Vauxhall Agila tops Warranty Direct survey for reliability. Glyn Hopkin MD Fraser Cohen on building the car dealer brand through training →. March 24, 2015 at 10:59 am. Leave a Reply Cancel reply.

blog.successfactor.co.uk blog.successfactor.co.uk

Talent News

http://blog.successfactor.co.uk/business-unfriendly

Interesting articles, links and comments about automotive talent management. Are professional sales processes making your business become unfriendly? Bull; 0 Comments. Is your business unfriendly? So why did I change? Looking back four things happened that lessened my link or bond with the (now previous) garage (I have purchased six Jaguars from them before) before making this break. 1 The “old” salesman had left. In short there was nothing really wrong with the offer from the large PLC but there was no ...

blog.successfactor.co.uk blog.successfactor.co.uk

Talent News

http://blog.successfactor.co.uk/the-art-of-selling

Interesting articles, links and comments about automotive talent management. The art of selling? Bull; 0 Comments. How often have we heard the phrase he/she can sell sand to Arabs? Is that what you really want in your business? So what is it that makes us buy from an organisation? Is it always price? Or is it an emotional purchase? What the best style to use? I agreed that one of the sales team could call me the day after to discuss my requirements in a bit more detail which happened on time and followin...

blog.successfactor.co.uk blog.successfactor.co.uk

Talent News

http://blog.successfactor.co.uk/guestbook

Interesting articles, links and comments about automotive talent management. Please leave any general comments you have about the blog here in this guestbook. Anything specifically relating to a post or article really should be associated with the post. But hey, any feedback would be appreciated! Leave a Reply Cancel reply. Your email address will not be published. Required fields are marked *. Copy This Password *. Type Or Paste Password Here *. You may use these. September 12, 2013 at 1:11 pm.

blog.successfactor.co.uk blog.successfactor.co.uk

Talent News

http://blog.successfactor.co.uk/category/featured

Interesting articles, links and comments about automotive talent management. TTI Success Insights News. The Skills Most Entrepreneurs Lack. Bull; 1 Comment. On Save the Panda a rare beast that has been so lovingly cared for. On The Skills Most Entrepreneurs Lack. On I need water but I want beer – Increase the value. On In Memory of Zig Ziglar. On In Memory of Zig Ziglar. On “It”. The vital ingredient. Have you got it? On “It”. The vital ingredient. Have you got it? On The Dolphin Principle?

blog.successfactor.co.uk blog.successfactor.co.uk

Talent News

http://blog.successfactor.co.uk/i-need-water-but-i-want-beer

Interesting articles, links and comments about automotive talent management. I need water but I want beer – Increase the value. Bull; 1 Comment. I was in a car aftersales department last week where the Service Advisor was telling a customer that they needed to have some suspension bushes changed. You could tell that the customer was not over thrilled at this! 8220;Well they are worn and you really need. To have them replaced” he said placing more emphasis on the word need. Question 3) “On reflectio...

blog.successfactor.co.uk blog.successfactor.co.uk

Talent News

http://blog.successfactor.co.uk/in-memory-of-zig

Interesting articles, links and comments about automotive talent management. In Memory of Zig Ziglar. Bull; 2 Comments. 28 Nov 2012 saw the passing of one of one of the greatest inspirational teachers of our lifetime, and who also happened to also be a special sort of salesperson, Mr Zig Ziglar. His quotes are often used as they are timeless and witty as well as being full of the thing that is not very common, common sense, just like this:-. Larr; I need water but I want beer – Increase the value.

blog.successfactor.co.uk blog.successfactor.co.uk

Talent News

http://blog.successfactor.co.uk/category/automotivenews

Interesting articles, links and comments about automotive talent management. Car garages missing basic faults investigation finds. Bull; 0 Comments. Vehicles with known faults were taken to independent garages and main dealers in Stratford-upon-Avon and across other areas of the county. And despite charging services fees of between 200 to 400 faults such as low coolant and brake fluid levels, drive shaft and steering rack problems, brake disc corrosion and incorrectly fitted brake pads were…. OFFERING th...

blog.successfactor.co.uk blog.successfactor.co.uk

Talent News

http://blog.successfactor.co.uk/the-dolphin-principle

Interesting articles, links and comments about automotive talent management. Bull; 3 Comments. Listening to the news this morning about how a criminal underclass had taken part in the recent riots, I felt I had to think it through, based upon the behavioural knowledge that has been passed to me by my mentors. Today’s assertion that three quarters of the convicted rioters had previously received a custodial sentence was probably the most shocking revelation of all. Again this feeling that being “out...

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