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Customer Service and More: The Shep Hyken Blog

Customer Service and More: The Shep Hyken Blog. Tuesday, March 08, 2011. Thank you for visiting, but please visit my new customer service blog and article website at http:/ www.Hyken.com/blog. This Blogspot blog was incorporated into my new website in March 2011. The new website has all of the resources you see here, plus a whole lot more. As you visit the new location for this blog, I hope you will update your bookmarks. And share the new location ( http:/ www.Hyken.com/blog. Thursday, March 03, 2011.

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Customer Service and More: The Shep Hyken Blog | shephyken.blogspot.com Reviews
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Customer Service and More: The Shep Hyken Blog. Tuesday, March 08, 2011. Thank you for visiting, but please visit my new customer service blog and article website at http:/ www.Hyken.com/blog. This Blogspot blog was incorporated into my new website in March 2011. The new website has all of the resources you see here, plus a whole lot more. As you visit the new location for this blog, I hope you will update your bookmarks. And share the new location ( http:/ www.Hyken.com/blog. Thursday, March 03, 2011.
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1 dear reader
2 with your friends
3 posted by
4 shep hyken
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6 email this
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dear reader,with your friends,posted by,shep hyken,1 comment,email this,blogthis,share to twitter,share to facebook,share to pinterest,labels customer satisfaction,customer service,of course not,no comments,labels business tip,cusotmer service,hire right
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Customer Service and More: The Shep Hyken Blog | shephyken.blogspot.com Reviews

https://shephyken.blogspot.com

Customer Service and More: The Shep Hyken Blog. Tuesday, March 08, 2011. Thank you for visiting, but please visit my new customer service blog and article website at http:/ www.Hyken.com/blog. This Blogspot blog was incorporated into my new website in March 2011. The new website has all of the resources you see here, plus a whole lot more. As you visit the new location for this blog, I hope you will update your bookmarks. And share the new location ( http:/ www.Hyken.com/blog. Thursday, March 03, 2011.

INTERNAL PAGES

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1

Customer Service and More: The Shep Hyken Blog: August 2010

http://shephyken.blogspot.com/2010_08_01_archive.html

Customer Service and More: The Shep Hyken Blog. Wednesday, August 25, 2010. It's Not My Fault, But It Is My Problem - To Solve. Customer service motivational speaker, author, trainer and expert - shares a story in one of his Shepard Letters. His monthly newsletter, about how taking control of a problematic situation for a customer, be it your fault or not, has the opportunity to turn a satisfied customer into a customer evangelist! Taking ownership of the situation, whether it be good or bad. CSP, CPAE i...

2

Customer Service and More: The Shep Hyken Blog

http://shephyken.blogspot.com/2011/03/keeping-customer-satisfied-with.html

Customer Service and More: The Shep Hyken Blog. Thursday, March 03, 2011. Keeping the Customer Satisfied with Recovery. Someone once said…. 8220;99% customer satisfaction is meaningless when your customer is in that lone 1%.”. In my speeches I talk about making NO MISTAKES! But, is that realistic? If the server does it with an excellent attitude. Sometimes restaurants feel compelled to take the price of the bad meal off of the bill. Not only do they fix it with the right attitude, but they also give ...

3

Customer Service and More: The Shep Hyken Blog

http://shephyken.blogspot.com/2011/03/dear-reader-thank-you-for-visiting-but.html

Customer Service and More: The Shep Hyken Blog. Tuesday, March 08, 2011. Thank you for visiting, but please visit my new customer service blog and article website at http:/ www.Hyken.com/blog. This Blogspot blog was incorporated into my new website in March 2011. The new website has all of the resources you see here, plus a whole lot more. As you visit the new location for this blog, I hope you will update your bookmarks. And share the new location ( http:/ www.Hyken.com/blog. St Louis, MO, United States.

4

Customer Service and More: The Shep Hyken Blog: January 2010

http://shephyken.blogspot.com/2010_01_01_archive.html

Customer Service and More: The Shep Hyken Blog. Wednesday, January 06, 2010. Ten Goal Setting Strategies to Help You Achieve Your Goals in the New Year. 1 Write down goal with a definitive description and clear picture of what you are trying to achieve. 2 Create a plan or procedure. How are you going to achieve it? 3 Acknowledge others that may be involved and make sure they are aware and in agreement with your goal. 4 Determine a length of time. 7 Set up a checking system to monitor the goal/project.

5

Customer Service and More: The Shep Hyken Blog: December 2009

http://shephyken.blogspot.com/2009_12_01_archive.html

Customer Service and More: The Shep Hyken Blog. Monday, December 07, 2009. Shep Hyken To Present Free "Cult of the Customer" Webinar. It is my pleasure to present (at no charge) a Cult of the Customer. Webinar sponsored by one of my clients, Parature. The program is this Wednesday, December 9 at 2:00 EST/11:00 PST. Click here to register. This will feature content from both The Cult of the Customer. And you will be taken to Parature's website to register. CSP CPAE is a professional speaker and Wall Stree...

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Safelite AutoGlass - Customer Delight

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Onclick="return fbs click()" target=" blank". Strategies for customer service. Aims to be the natural choice for vehicle glass repair and replacement. Our focus on customer delight has made us the best in our industry. Best practices for customer satisfaction can be replicated in any business, and we're sharing our secrets to success! Have American consumers come to expect poor customer service? Safelite President and CEO. Safelite Senior Vice President of Operations. Letters From Above and Beyond. Video...

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Safelite AutoGlass - Customer Delight

http://blogsafelite.com/index.php/site/category/C1

Onclick="return fbs click()" target=" blank". Strategies for customer service. Aims to be the natural choice for vehicle glass repair and replacement. Our focus on customer delight has made us the best in our industry. Best practices for customer satisfaction can be replicated in any business, and we're sharing our secrets to success! Have American consumers come to expect poor customer service? Safelite President and CEO. Safelite Senior Vice President of Operations. Letters From Above and Beyond. Video...

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Safelite AutoGlass - Customer Delight

http://blogsafelite.com/index.php/site/press

Onclick="return fbs click()" target=" blank". Strategies for customer service. Aims to be the natural choice for vehicle glass repair and replacement. Our focus on customer delight has made us the best in our industry. Best practices for customer satisfaction can be replicated in any business, and we're sharing our secrets to success! Have American consumers come to expect poor customer service? Safelite President and CEO. Safelite Senior Vice President of Operations. Letters From Above and Beyond. Oncli...

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Safelite AutoGlass - Customer Delight

http://blogsafelite.com/index.php/site/archive/2014/12

Onclick="return fbs click()" target=" blank". Strategies for customer service. Aims to be the natural choice for vehicle glass repair and replacement. Our focus on customer delight has made us the best in our industry. Best practices for customer satisfaction can be replicated in any business, and we're sharing our secrets to success! Have American consumers come to expect poor customer service? Safelite President and CEO. Safelite Senior Vice President of Operations. Letters From Above and Beyond. Video...

blogsafelite.com blogsafelite.com

Safelite AutoGlass - Customer Delight

http://blogsafelite.com/index.php/site/archive

Onclick="return fbs click()" target=" blank". Strategies for customer service. Aims to be the natural choice for vehicle glass repair and replacement. Our focus on customer delight has made us the best in our industry. Best practices for customer satisfaction can be replicated in any business, and we're sharing our secrets to success! Have American consumers come to expect poor customer service? Safelite President and CEO. Safelite Senior Vice President of Operations. Letters From Above and Beyond. Video...

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Leaders ViewPointe

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For leaders who want a fresh perspective on success and a practical approach to leading people through change. Being Popular Is Not In Your Leadership Job Description. January 19, 2016. Leaders Thought:  . Be willing to forgo your need for approval, in exchange for staying the course and achieving the right mission. I have experienced a few unpleasant encounters with whiners, manipulators and passive aggressive controllers during my tenure as a leader.  Most of them chose to leave the organizat...Click H...

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Robert Williger: February 2008

http://robertwilliger.blogspot.com/2008_02_01_archive.html

My experiences have been in customer service, sales, finance, and leadership. My interests are in social media, mobile internet, web 2.0 and most importantly how we can use these tools to enhance the experience of our customers and our employees. Thursday, February 28, 2008. Guerrilla Balance Sheet Product Review. Guerrilla Balance Sheet Product Review. Overall Five Stars out of Five. Product Location: http:/ www.febene.com/? Product Overview: While billed as a $7-report,. There are a few key differences.

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Robert Williger: December 2007

http://robertwilliger.blogspot.com/2007_12_01_archive.html

My experiences have been in customer service, sales, finance, and leadership. My interests are in social media, mobile internet, web 2.0 and most importantly how we can use these tools to enhance the experience of our customers and our employees. Thursday, December 20, 2007. I'm evaluating a multi-media course on blogging. From the folks at Simpleology. For a while, they're letting you snag it for free. If you post about it on your blog. The best blogging techniques. How to get traffic to your blog.

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Robert Williger: September 2007

http://robertwilliger.blogspot.com/2007_09_01_archive.html

My experiences have been in customer service, sales, finance, and leadership. My interests are in social media, mobile internet, web 2.0 and most importantly how we can use these tools to enhance the experience of our customers and our employees. Tuesday, September 4, 2007. Chris Brogan-Become a Valued Twitter User : [chrisbrogan.com]. Chris Brogan has started an interesting conversation on how can we use Twitter to be more useful. Become a Valued Twitter User : [chrisbrogan.com]. Links to this post.

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Customer Service and More: The Shep Hyken Blog

Customer Service and More: The Shep Hyken Blog. Tuesday, March 08, 2011. Thank you for visiting, but please visit my new customer service blog and article website at http:/ www.Hyken.com/blog. This Blogspot blog was incorporated into my new website in March 2011. The new website has all of the resources you see here, plus a whole lot more. As you visit the new location for this blog, I hope you will update your bookmarks. And share the new location ( http:/ www.Hyken.com/blog. Thursday, March 03, 2011.

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