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Writing about computer glitches. Data quality issues for Business Analysts Association of Ireland. I received their regular newsletter recently – even though I’d unsubscribed after the previous newsletter. Maybe that’s why the e-mail was addressed to me as follows. Either way, pretty bad that they’d address an e-mail in this way to someone that is a member of the association, and worse that they’d ignore requests to be…. Continue reading →. A customer walks into a bar. The tweet above from AIB Customer S...

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Writing about computer glitches. Data quality issues for Business Analysts Association of Ireland. I received their regular newsletter recently – even though I’d unsubscribed after the previous newsletter. Maybe that’s why the e-mail was addressed to me as follows. Either way, pretty bad that they’d address an e-mail in this way to someone that is a member of the association, and worse that they’d ignore requests to be…. Continue reading →. A customer walks into a bar. The tweet above from AIB Customer S...

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shoddyIT.com | writing about computer glitches | shoddyit.com Reviews

https://shoddyit.com

Writing about computer glitches. Data quality issues for Business Analysts Association of Ireland. I received their regular newsletter recently – even though I’d unsubscribed after the previous newsletter. Maybe that’s why the e-mail was addressed to me as follows. Either way, pretty bad that they’d address an e-mail in this way to someone that is a member of the association, and worse that they’d ignore requests to be…. Continue reading →. A customer walks into a bar. The tweet above from AIB Customer S...

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post-mortems Archives - shoddyIT.com

http://www.shoddyit.com/category/post-mortems

Writing about computer glitches. Postmortem reviews – “root cause seduction”. January 5, 2015. I promise that this will be my last reference to this article, “The infinite hows”, that is on the O’Reilly website. My last quote refers again to the investigations carried out after things go wrong – sometimes called postmortems in the IT world. I’ve written before here how people only really get the answers they […]. Asking “how” and getting the right answer. December 4, 2014. August 1, 2013. July 26, 2013.

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links - shoddyIT.com

http://www.shoddyit.com/links

Writing about computer glitches. There follows below a list of the software development and project management related blogs and websites that I keep track of and read on a regular basis. It's only fair to share. Computers will do whatever you tell them to do. Being a Business Analyst (5). Being a Business Analyst (4). Being a Business Analyst (3). Being a Business Analyst (2). Privacy and Cookies Policy.

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quote Archives - shoddyIT.com

http://www.shoddyit.com/category/quote

Writing about computer glitches. Computers will do whatever you tell them to do. December 13, 2015. One of the key themes I investigate on this blog is how what is commonly reported as a computer glitch or technical glitch should be more correctly blamed on human error . I used to have a manager that frequently stated that, in response to even unreasonable requests from his clients, computers will do whatever you […]. Being a Business Analyst (5). November 3, 2015. Being a Business Analyst (4). Quote abo...

4

Human vs systems error - the Dekker view - shoddyIT.com

http://www.shoddyit.com/2014/12/human-vs-systems-error-the-dekker-view

Writing about computer glitches. Human vs systems error – the Dekker view. December 9, 2014. In this blog post last week. I referenced the book The Field Guide to Understanding Human Error by Dekker, Sidney 2nd edition (2006). As quoted in this article, “The infinite hows”, on the O’Reilly website. Was the accident caused by mechanical failure or by human error? It is a stock question in the immediate aftermath of a mishap. Indeed, it seems such a simple, innocent question. When it comes to questions lik...

5

Asking "how" and getting the right answer - shoddyIT.com

http://www.shoddyit.com/2014/12/asking-how-and-getting-the-right-answer

Writing about computer glitches. Asking “how” and getting the right answer. December 4, 2014. This article, “The infinite hows”. Is on the O’Reilly website and intended to be a critique of what is a standard Business Analysis method – the 5 whys. I’ve written about postmortems after a computer glitch occurs before on this site ( here. And this quote from Nancy Leveson in her book Engineering a Safer World: Systems Thinking Applied to Safety (Engineering Systems). A postmortem into an IT glitch is normall...

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shoddyIT.com | writing about computer glitches

Writing about computer glitches. Data quality issues for Business Analysts Association of Ireland. I received their regular newsletter recently – even though I’d unsubscribed after the previous newsletter. Maybe that’s why the e-mail was addressed to me as follows. Either way, pretty bad that they’d address an e-mail in this way to someone that is a member of the association, and worse that they’d ignore requests to be…. Continue reading →. A customer walks into a bar. The tweet above from AIB Customer S...

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The C++ and Boost Code Shop

The C and Boost Code Shop. Thursday, February 05, 2015. Two new words on a February afternoon. Today I learned two beautiful words. Vignette. The other word is solipsism. At one level, it describes as state of extreme egocentricity. In a more general, non-individualistic context though, I think it represents one of the most predominant positions of our times - the feeling that there cannot be another perspective or point of view, different from our own. Posted by Arindam Mukherjee. 8211; Right next to Ti...

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