SIDONAGROUP.COM

Sidona Group

Creating unique, memorable and profitable customer experiences with you. Our Values Led Partnership. Guest Speaker with FoodProfits. Experience Strategies and Measurement. Award winning experts in Guest and Customer Experience Management. Dynamic and cost efficient solutions to gain a unique competitive edge, and improve your revenue and loyalty. Want to know more? The Guest Experience: Stop Talking Start Doing! How We Do It. Guest Experience view experience. Customer Research view experience. A chance t...

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CONTACTS AT SIDONAGROUP.COM

Sidona Consulting Group

Derek Blackburn

114 S●●●●● Road

Sid●●●uth , EX10 9PA

GB

44.1●●●●9855

2e●●●●●●●●●●●●●●●●●●●●●●●●●●●●●●●●●●●●●●@contact.gandi.net

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b9●●●●●●●●●●●●●●●●●●●●●●●●●●●●●●●●●●●●●@contact.gandi.net

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Rokk Media Ltd

Tristan Stone

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Ex●●er , EX2 8FF

GB

44.1●●●●4300

b9●●●●●●●●●●●●●●●●●●●●●●●●●●●●●●●●●●●●●@contact.gandi.net

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Sidona Group | sidonagroup.com Reviews

<META> DESCRIPTION

Creating unique, memorable and profitable customer experiences with you. Our Values Led Partnership. Guest Speaker with FoodProfits. Experience Strategies and Measurement. Award winning experts in Guest and Customer Experience Management. Dynamic and cost efficient solutions to gain a unique competitive edge, and improve your revenue and loyalty. Want to know more? The Guest Experience: Stop Talking Start Doing! How We Do It. Guest Experience view experience. Customer Research view experience. A chance t...

<META> KEYWORDS

1 call us on

2 approach

3 how we work

4 the team

5 guest experience

6 customer experience

7 customer research

8 front line training

9 service leadership

10 live experience days

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call us on,approach,how we work,the team,guest experience,customer experience,customer research,front line training,service leadership,live experience days,coaching,conference speaking,management briefings,case studies,resources,articles,research,events

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Sidona Group | sidonagroup.com Reviews

https://sidonagroup.com

Creating unique, memorable and profitable customer experiences with you. Our Values Led Partnership. Guest Speaker with FoodProfits. Experience Strategies and Measurement. Award winning experts in Guest and Customer Experience Management. Dynamic and cost efficient solutions to gain a unique competitive edge, and improve your revenue and loyalty. Want to know more? The Guest Experience: Stop Talking Start Doing! How We Do It. Guest Experience view experience. Customer Research view experience. A chance t...

INTERNAL PAGES

sidonagroup.com

1

You are most unwelcome!

http://www.sidonagroup.com/resources

Who we do it for. Who we do it for. You are most unwelcome! We have observed and experienced many disappointing welcomes at hotels and restaurants recently and had some fantastic ones too. We want to share with you how the emotions you evoke for your guests at this key touchpoint will make or break their experience and your revenue.The arrival experience sets the tone for the whole guest experience. This will form part of their hotel memories and. View More ». View More ». View More ». Guest Experience M...

2

What We Do | Customer Experience Management | Sidona Group

http://www.sidonagroup.com/expertise/experience-strategies-and-management

Who we do it for. Who we do it for. We work with businesses like yours - businesses who are passionate about delivering outstanding customer experiences. We help them understand their customers ( Customer Insight. We help their teams exceed their expectations ( People Performance. And we help them design experiences from the ‘outside in’ rather than ‘inside out’ ( Customer Experience Strategy. In short, we help them uncover ways to build lifetime loyalty and gain serious competitive advantage. We worked ...

3

What We Do | Customer Experience Management | Sidona Group

http://www.sidonagroup.com/approach/the-team

Who we do it for. Who we do it for. We work with businesses like yours - businesses who are passionate about delivering outstanding customer experiences. We help them understand their customers ( Customer Insight. We help their teams exceed their expectations ( People Performance. And we help them design experiences from the ‘outside in’ rather than ‘inside out’ ( Customer Experience Strategy. In short, we help them uncover ways to build lifetime loyalty and gain serious competitive advantage. We worked ...

4

What We Do | Customer Experience Management | Sidona Group

http://www.sidonagroup.com/expertise/experience-service-leadership

Who we do it for. Who we do it for. We work with businesses like yours - businesses who are passionate about delivering outstanding customer experiences. We help them understand their customers ( Customer Insight. We help their teams exceed their expectations ( People Performance. And we help them design experiences from the ‘outside in’ rather than ‘inside out’ ( Customer Experience Strategy. In short, we help them uncover ways to build lifetime loyalty and gain serious competitive advantage. We worked ...

5

What We Do | Customer Experience Management | Sidona Group

http://www.sidonagroup.com/expertise/experience-front-line-training

Who we do it for. Who we do it for. We work with businesses like yours - businesses who are passionate about delivering outstanding customer experiences. We help them understand their customers ( Customer Insight. We help their teams exceed their expectations ( People Performance. And we help them design experiences from the ‘outside in’ rather than ‘inside out’ ( Customer Experience Strategy. In short, we help them uncover ways to build lifetime loyalty and gain serious competitive advantage. We worked ...

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hoteliertv.net

Lehrfilme - HOTELIER TV & RADIO - Video- und Audio-Nachrichten für das Hotelmanagement

http://www.hoteliertv.net/lehrfilme

Swiss Hotel Film Award. Lehrfilme - nützliche Hinweise. Grundlagen der Social Media in der Hotellerie - Tutorial mit Prof. Dr. Carolin Steinhauser. Welchen Einfluss hat Social Media auf die Reisentscheidung der Gäste und was bedeutet das für das Hotel-Marketing? Prof Dr. Carolin Steinhauser, Professorin für Hotelmanagement an der SRH Hochschule Berlin, spricht über die heutigen Herausforderungen in der internationalen Hotelbranche. Darf man Essen instagrammen? Worte allein können oft nicht überzeugen - m...

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sidonagroup.com

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Creating unique, memorable and profitable customer experiences with you. Our Values Led Partnership. Guest Speaker with FoodProfits. Experience Strategies and Measurement. Award winning experts in Guest and Customer Experience Management. Dynamic and cost efficient solutions to gain a unique competitive edge, and improve your revenue and loyalty. Want to know more? The Guest Experience: Stop Talking Start Doing! How We Do It. Guest Experience view experience. Customer Research view experience. A chance t...

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