ore-tech.com
Our Operations « The Ore Technologies
http://ore-tech.com/our-operations
How We Are Better. Fulfillment and Back Office Support. Agent Hiring and Training. The Ore Technologies views that excellence in call center operations is essential to the existence and success of such a business. We view the critical success factors as follows:. Prospect and customer interactions must be pleasant, professional, accurate, expedient, and must comply with all business rules and guidelines specified.
ore-tech.com
Our Infrastructure « The Ore Technologies
http://ore-tech.com/our-infrastructure
How We Are Better. Fulfillment and Back Office Support. Agent Hiring and Training. One of the critical success factors for any contact center is to equip the customer care representatives with the best, most user-friendly and most efficient tools possible to provide first call resolution to the customer. Customers demand convenience, and your contact center representatives must be able to communicate and interact with your customers via any medium that is chosen. The Ore Technologies is one of the compan...
ore-tech.com
Client Monitoring « The Ore Technologies
http://ore-tech.com/our-operations/client-monitoring
How We Are Better. Fulfillment and Back Office Support. Agent Hiring and Training. Our Monitoring activities are as follows:. Supervised monitoring (with an The Ore Technologies team member). Unsupervised monitoring (without an The Ore Technologies team member). Listen to recorded calls (with or without an The Ore Technologies team member). Digital recording of calls. Supervisor handoff or call back. Automated end-of-call customer satisfaction survey.
ore-tech.com
Quality Assurance « The Ore Technologies
http://ore-tech.com/our-operations/quality-assurance
How We Are Better. Fulfillment and Back Office Support. Agent Hiring and Training. The Ore Technologies believes that for any organization to provide excellent customer service it must have a strong working partnership between its Training Department and its Quality Assurance Department. While these are two separate departments, they are the teams that ensure our CSR’s success and growth, or ultimately their failure. The gathered information is then compiled, and a report is generated on an agent-by-agen...
ore-tech.com
Agent Hiring and Training « The Ore Technologies
http://ore-tech.com/our-operations/agent-hiring-and-training
How We Are Better. Fulfillment and Back Office Support. Agent Hiring and Training. Agent Hiring and Training. Agent Hiring and Training. Our corporate philosophy provides a solid commitment to our people and the quality of their lives, as well as their families. We fully understand that our employees are and always will be our most valuable asset and that the best people provide the best customer service. We attract and retain the best people for a few reasons:. Work History and Experience. The more ways...
berkeley-technologies.com
Industrial turbine – BT
http://www.berkeley-technologies.com/portfolio-posts/industrial-turbine
April 19, 2017. Info@berkeley-technologies.com. Petroleum & Energy Division. Material & Parts Supply Division. Petroleum & Energy Division. Material & Parts Supply Division. 47; Industrial turbine. State of the art industrial turbine to meet your industrial needs. Products of Hu Zing Inc. Petroleum & Energy Division. Material & Parts Supply Division.
ore-tech.com
About Us « The Ore Technologies
http://ore-tech.com/about-us
How We Are Better. Fulfillment and Back Office Support. Agent Hiring and Training. The Ore Technologies culture is rooted in the belief that exceptional performance is a function of exceptional people, exceptional tools, exceptional training, exceptional measurement, and most importantly, exceptional expectations. That’s where The Ore Technologies come in. We have the capacity and the technology. We have the best people to treat your customers the old-fashioned way with courtesy, friendline...We hope in ...
ore-tech.com
Why Choose us « The Ore Technologies
http://ore-tech.com/our-services
How We Are Better. Fulfillment and Back Office Support. Agent Hiring and Training. The Ore Technologies offers a comprehensive suite of customer contact center solutions designed to help solidify and enhance your relationship with existing customers, as well as acquire new ones. Complete Inbound and Outbound Services. CRM and Customer Service. Customer Retention / Saves. Interactive Voice Response Support. Fulfillment of Literature and Products. E-mail/ Fax Management and Fulfillment.
ore-tech.com
Gallery « The Ore Technologies
http://ore-tech.com/gallery
How We Are Better. Fulfillment and Back Office Support. Agent Hiring and Training. How We Are Better.
SOCIAL ENGAGEMENT