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Smack that SaaS: Confessions of a Product Killer

Confessions of a Product Killer. How (not) to Piss off your Customers: Fun with Customer Migration. August 15, 2014. New product launches can be an exhilarating time for customers. Perhaps it's the allure of that feature they've been waiting for, or chance to play around with a sleek new interface. Other times, it's just the idea of something shiny and new that gets their hearts beating. Focus on Your Strengths to Solve for Long-Term Growth. February 5, 2014. To solve customer problems. And rebrand their...

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Smack that SaaS: Confessions of a Product Killer | smackthatsaas.com Reviews

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Confessions of a Product Killer. How (not) to Piss off your Customers: Fun with Customer Migration. August 15, 2014. New product launches can be an exhilarating time for customers. Perhaps it's the allure of that feature they've been waiting for, or chance to play around with a sleek new interface. Other times, it's just the idea of something shiny and new that gets their hearts beating. Focus on Your Strengths to Solve for Long-Term Growth. February 5, 2014. To solve customer problems. And rebrand their...

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Smack that SaaS: Confessions of a Product Killer | smackthatsaas.com Reviews

https://smackthatsaas.com

Confessions of a Product Killer. How (not) to Piss off your Customers: Fun with Customer Migration. August 15, 2014. New product launches can be an exhilarating time for customers. Perhaps it's the allure of that feature they've been waiting for, or chance to play around with a sleek new interface. Other times, it's just the idea of something shiny and new that gets their hearts beating. Focus on Your Strengths to Solve for Long-Term Growth. February 5, 2014. To solve customer problems. And rebrand their...

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Prioritize customer success and the rest is easy(ish)

http://www.smackthatsaas.com/prioritize-customer-success-first

Confessions of a Product Killer. Prioritize customer success and the rest is easy(ish). December 17, 2013. One of my recent projects at work has been going really well. After much thought, I realized that it was because we had approached it differently than usual. Rather than focusing purely on the results, we focused on how the project would affect our customers. In fact, by focusing on customers first and business impact second, the project was substantially easier to execute. What does it mean to.

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Focus on Your Strengths to Solve for Long-Term Growth

http://www.smackthatsaas.com/focus-on-your-strengths-to-solve-for-long-term-growth

Confessions of a Product Killer. Focus on Your Strengths to Solve for Long-Term Growth. February 5, 2014. A few weeks ago, I wrote about the importance of removing products that no longer meet customer needs. The central idea behind the post was to approach product development as an editor and remove apps that didn't solve customer problems. This same approach can be useful if there aren't sufficient resources to. To solve customer problems. By reallocating resources towards their strengths, they can sca...

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Smack that SaaS: Confessions of a Product Killer

http://www.smackthatsaas.com/all

Confessions of a Product Killer. How (not) to Piss off your Customers: Fun with Customer Migration. Focus on Your Strengths to Solve for Long-Term Growth. Remove apps that don't meet customer needs. Prioritize customer success and the rest is easy(ish). And I solve problems. You can find me at HubSpot. But my heart will always be in MIAMI. 2014 Smack that SaaS.

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Remove apps that don't meet customer needs

http://www.smackthatsaas.com/remove-apps-that-dont-meet-customer-needs

Confessions of a Product Killer. Remove apps that don't meet customer needs. December 23, 2013. In his recent post Why companies should have Product Editors, not Product Managers. Andrew Chen highlights the importance "editing" in product development. Good product teams build good products, but sometimes good ideas turn into bad products. So, what if it's not a. That needs to be edited out, but an. And what if it's an entire application that's already been released? You need to look beyond "engagement".

5

How (not) to Piss off your Customers: Fun with Customer Migration

http://www.smackthatsaas.com/how-not-to-piss-off-your-customers

Confessions of a Product Killer. How (not) to Piss off your Customers: Fun with Customer Migration. August 15, 2014. New product launches can be an exhilarating time for customers. Perhaps it's the allure of that feature they've been waiting for, or chance to play around with a sleek new interface. Other times, it's just the idea of something shiny and new that gets their hearts beating. What can you do. When is a good time for your customers to transition? What is the best way to communicate. 2014 Smack...

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Smack that SaaS: Confessions of a Product Killer

Confessions of a Product Killer. How (not) to Piss off your Customers: Fun with Customer Migration. August 15, 2014. New product launches can be an exhilarating time for customers. Perhaps it's the allure of that feature they've been waiting for, or chance to play around with a sleek new interface. Other times, it's just the idea of something shiny and new that gets their hearts beating. Focus on Your Strengths to Solve for Long-Term Growth. February 5, 2014. To solve customer problems. And rebrand their...

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