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Chris Fischer | Strategic Loyalty
https://strategicloyalty.wordpress.com/author/strategicloyalty
Building and Sustaining Profitable Customer Relationships. Remind Your Program Members To Use Their Rewards; Everyone Wins! May 15, 2013. Don’t Forget Your Rewards. Reward redemption almost always creates incremental spend activity. Many retailers I have consulted for validated reward usage as a driver of incremental spend. Loyal customers become more engaged (or re-engaged) with your brand post redemption. Healthy loyalty programs have high reward redemption rates (often greater than 75%-80%). So, once ...
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Customer Engagement Via Mobile – Don’t Wait. | Strategic Loyalty
https://strategicloyalty.wordpress.com/2013/04/08/customer-engagement-via-mobile-dont-wait
Building and Sustaining Profitable Customer Relationships. Larr; If Your Agency Slaps You, Don’t Turn The Other Cheek. Remove Your Customer Hurdles, Increase Loyalty and ROI. Customer Engagement Via Mobile – Don’t Wait. April 8, 2013. Build a Mobile Strategy Now. Mobile is quickly becoming a customer-favored and effective engagement channel. So, if the last statistic did not pique your interest in creating and implementing a mobile engagement strategy; here are a few more stats for you to ponder. 90% of ...
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Welcome | Strategic Loyalty
https://strategicloyalty.wordpress.com/welcome
Building and Sustaining Profitable Customer Relationships. Learn, share and connect with those who know and practice strategic. Leave a Reply Cancel reply. Enter your comment here. Fill in your details below or click an icon to log in:. Address never made public). You are commenting using your WordPress.com account. ( Log Out. You are commenting using your Twitter account. ( Log Out. You are commenting using your Facebook account. ( Log Out. You are commenting using your Google account. ( Log Out.
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If Your Agency Slaps You, Don’t Turn The Other Cheek. | Strategic Loyalty
https://strategicloyalty.wordpress.com/2013/04/30/if-your-agency-slaps-you-dont-turn-the-other-cheek
Building and Sustaining Profitable Customer Relationships. Larr; Remind Your Program Members To Use Their Rewards; Everyone Wins! Customer Engagement Via Mobile – Don’t Wait. If Your Agency Slaps You, Don’t Turn The Other Cheek. April 30, 2013. Clearly state your goals and objectives with your agency. Define and prioritize your digital deliverables (some things can wait). Establish roles and responsibilities for the agency and your internal team (both parties must fully participate to succeed). Fill in y...
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