smarttrackingsystem.com

Help Desk | Project Tracking | Issue Tracking | Effort Tracking | HR Management

STS enables configuration of issue types and workflow giving the flexibility to mold the system to suit businesses from software development, manufacturing, to help desk. Project Tracking module of STS gives you the flexibility to measure and manage current Projects. Issue Tracking module is a comprehensive tool for managing internal help desk issues, tracking product defects and bugs, and managing customer support requests. Web Based Issue Tracking System. Resource Planning and Project Allocation.

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STS enables configuration of issue types and workflow giving the flexibility to mold the system to suit businesses from software development, manufacturing, to help desk. Project Tracking module of STS gives you the flexibility to measure and manage current Projects. Issue Tracking module is a comprehensive tool for managing internal help desk issues, tracking product defects and bugs, and managing customer support requests. Web Based Issue Tracking System. Resource Planning and Project Allocation.

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1 help desk

2 problem tracking

3 issue tracking

4 bug tracking

5 problem tracking system

6 online problem tracker

7 project tracking

8 project budgetting

9 sla management

10 project estimation

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help desk,problem tracking,issue tracking,bug tracking,problem tracking system,online problem tracker,project tracking,project budgetting,sla management,project estimation,effort,tracking,online effort tracker,effort tracking tool,hr management,attendance

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https://smarttrackingsystem.com

STS enables configuration of issue types and workflow giving the flexibility to mold the system to suit businesses from software development, manufacturing, to help desk. Project Tracking module of STS gives you the flexibility to measure and manage current Projects. Issue Tracking module is a comprehensive tool for managing internal help desk issues, tracking product defects and bugs, and managing customer support requests. Web Based Issue Tracking System. Resource Planning and Project Allocation.

INTERNAL PAGES

smarttrackingsystem.com

1

Help Desk | Project Tracking | Issue Tracking | Effort Tracking | HR Management

http://www.smarttrackingsystem.com/Effort-Tracking.html

Effort Tracking module of STS gives you the flexibility to measure and manage internal resources assigned to a particular project or task. Set right SLOs by means of support process in the system to meet or exceed SLAs. Measure and manage internal resource efforts by Employee, Product, Customer, Project, etc. for any time period. Empowers managers with quick decision making to realign the resources. Provides a means of validating your existing resource efforts to the output.

2

Help Desk | Project Tracking | Issue Tracking | Effort Tracking | HR Management

http://www.smarttrackingsystem.com/index.html

STS enables configuration of issue types and workflow giving the flexibility to mold the system to suit businesses from software development, manufacturing, to help desk. Project Tracking module of STS gives you the flexibility to measure and manage current Projects. Issue Tracking module is a comprehensive tool for managing internal help desk issues, tracking product defects and bugs, and managing customer support requests. Web Based Issue Tracking System. Resource Planning and Project Allocation.

3

Help Desk | Project Tracking | Issue Tracking | Effort Tracking | HR Management

http://www.smarttrackingsystem.com/HR-Management.html

Define Holidays, Weekends, Grades, Leaves. Create and Manage employees in the system with full personal details. Manage Employee Documents like Passport, License, etc including softcopy and timely renewal notifications and reports. Automated easy to log and track attendance management system with support for Biometric, etc. Log leave request, approve, manage Employee leave request through single service portal. Complete history of selected Employee’s Leave details in a year.

4

Help Desk | Project Tracking | Issue Tracking | Effort Tracking | HR Management

http://www.smarttrackingsystem.com/Business-Value.html

Easy Access 24/7 -. Report issues through Telephone, Email and WEB Access. Visibility on issues and resolution status, sets the right expectation. Ability to update open issues with supporting details or documents. Interactive way of support request notification, allows customer to co-operate with support team in resolving problems and or developing new features using the web interface. Time to Resolution -. Improved responsiveness - 24 hours a day, 7 days a week with the self service web access. Gives t...

5

Help Desk | Project Tracking | Issue Tracking | Effort Tracking | HR Management

http://www.smarttrackingsystem.com/Project-Tracking.html

Project Tracking module is a comprehensive tool for managing Project related works, tracking Project defects and bugs, and managing customer support requests. High level Project Estimation chart depicting Man Hours (with Man Days option) by Projects with Role Level allocation details. Human Resource level details can also be obtained. Resource Allocation Weekly/Daily View. Resource Allocation in Weekly/Daily mode for a given Period on various Projects including Role details for the selected Human Resource.

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Help Desk | Project Tracking | Issue Tracking | Effort Tracking | HR Management

STS enables configuration of issue types and workflow giving the flexibility to mold the system to suit businesses from software development, manufacturing, to help desk. Project Tracking module of STS gives you the flexibility to measure and manage current Projects. Issue Tracking module is a comprehensive tool for managing internal help desk issues, tracking product defects and bugs, and managing customer support requests. Web Based Issue Tracking System. Resource Planning and Project Allocation.

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